<![CDATA[Premium subscription and coins]]>Hello, I just bought premium subscription but didn't get 699 coins while it says new subscribers get them right away without waiting till 15th.
Also, if you need a message by email, is it okay to write from another email since for the website I'm using hide my email function?

]]>https://forums.j-novel.club/topic/8818/premium-subscription-and-coinsRSS for NodeThu, 14 May 2026 22:10:13 GMTTue, 24 Dec 2024 20:51:21 GMT60<![CDATA[Reply to Premium subscription and coins on Thu, 06 Feb 2025 11:03:02 GMT]]>@Aquantis

Hi,

I have gone ahead and added the 699 coins to your account for the premium membership signup bonus.

Our apologies for the inconvenience.

]]>https://forums.j-novel.club/post/386993https://forums.j-novel.club/post/386993Thu, 06 Feb 2025 11:03:02 GMT<![CDATA[Reply to Premium subscription and coins on Wed, 05 Feb 2025 14:44:55 GMT]]>@Aquantis Hi,

Yes, there is. It’s on the list to be addressed. For the time being, please email support@j-novel.club.

We apologize for the inconvenience. Please provide the email address associated with your account in the email.

]]>https://forums.j-novel.club/post/386863https://forums.j-novel.club/post/386863Wed, 05 Feb 2025 14:44:55 GMT<![CDATA[Reply to Premium subscription and coins on Wed, 05 Feb 2025 14:34:30 GMT]]>I upgraded my subscription to premium, which I have never had, and didn't get any coins either. Is this a bug in the system?

]]>https://forums.j-novel.club/post/386860https://forums.j-novel.club/post/386860Wed, 05 Feb 2025 14:34:30 GMT<![CDATA[Reply to Premium subscription and coins on Tue, 24 Dec 2024 21:10:27 GMT]]>@Poison

Hi, sorry for the inconvenience, yes please email support@j-novel.club

Yes you can send from a different email address. Just please include the generated email address in your email. That way we can identify your account

Thank you

]]>https://forums.j-novel.club/post/382283https://forums.j-novel.club/post/382283Tue, 24 Dec 2024 21:10:27 GMT