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    Report Website Bugs Here!

    Scheduled Pinned Locked Moved Support
    724 Posts 226 Posters 744.2k Views
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    • J
      Jason Maranto
      last edited by

      I have been having a problem with accessing "My Next Life as a Villainess: All Routes Lead to Doom!" and "Apparently it's My Fault That My Husband Has The Head of a Beast" chapters.

      I can read all other series. I have cleared my cache and cookies and tried other browsers. If I completely switch to another computer I can read these series normally so I think the website must be blocking my home computer's IP address for these series.

      _ 1 Reply Last reply Reply Quote 0
      • J
        Jason Maranto
        last edited by

        I've let my membership expire until I can get assurances this long standing (over 3 weeks now) and several times reported issue is resolved.

        1 Reply Last reply Reply Quote 0
        • _
          _08 @Jason Maranto
          last edited by _08

          @jason-maranto

          I have been having a problem with accessing

          That's not very specific, though that's understandable since web client isn't very specific about a lot of things.

          If it's what I think it is you may get a better error message by going to network tab in browser's dev tools (Ctrl+I) opening part reader and looking at response to /partData request.

          Edit: read your other posts and now I'm even more sure it's geolocation's fault. You can try mailing your ip address to support@ to maybe get the problem resolved. Can also try disabling IPv6 if it's on.

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          • J
            Jason Maranto
            last edited by Jason Maranto

            {"error":{"name":"Error","status":500,"message":"Part is not available in your country, JP"}}

            Which is not true -- I am able to access the all of the other parts of other books normally -- it is only these two titles that will not allow me access (on my home machine). I remember right before the issue began I saw the same login that the Manga reader was giving for users who used a Google login for their membership... as I was already logged in I chose "cancel" and have never been able to read any parts of those books since (on this machine).

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            • _
              _08 @Jason Maranto
              last edited by

              @jason-maranto

              I am able to access the all of the other parts of other books normally

              As Sam said in the other thread, only those two are geoblocked.

              LegitPancakeL 1 Reply Last reply Reply Quote 0
              • J
                Jason Maranto
                last edited by

                I am in Florida, not using any software to alter my geolocation so I can't see how this is an issue from my side.

                _ 1 Reply Last reply Reply Quote 0
                • _
                  _08 @Jason Maranto
                  last edited by

                  @jason-maranto
                  No one implied it is. Geo-location services aren't that great in general and the one JNC apparently uses is extra bad.

                  Also,
                  @_08 said in Report Website Bugs Here!:

                  Edit: read your other posts and now I'm even more sure it's geolocation's fault. You can try mailing your ip address to support@ to maybe get the problem resolved. Can also try disabling IPv6 if it's on.

                  1 Reply Last reply Reply Quote 0
                  • J
                    Jason Maranto
                    last edited by

                    Email sent. We'll see if anything comes of it...

                    1 Reply Last reply Reply Quote 0
                    • LegitPancakeL
                      LegitPancake Premium Member @_08
                      last edited by

                      @_08 wait, really? I never remember him ever saying that.

                      TerabyteT 1 Reply Last reply Reply Quote 0
                      • TerabyteT
                        Terabyte @LegitPancake
                        last edited by Terabyte

                        @legitpancake Yeah. I recall Sam in Discord said a publisher required a geo-location block, too. (I don't recall which series, though.)

                        1 Reply Last reply Reply Quote 0
                        • TerabyteT
                          Terabyte
                          last edited by Terabyte

                          Just noticed that Werwolf series on the old announcement page still has the old/wrong name & cover: https://j-novel.club/announcements/5

                          (Slave) Elf Bride is wrong too.

                          1 Reply Last reply Reply Quote 0
                          • TerabyteT
                            Terabyte
                            last edited by

                            @blanc-1 Submit a ticket to support with your email and Sam should be able to fix up your account 😉

                            1 Reply Last reply Reply Quote 0
                            • ZehdZ
                              Zehd Premium Member
                              last edited by

                              I discovered that I can only view the Manga chapters if I login using my email and password. If I use login through Google, when I try to go to a chapter, it goes to a black page with a message in the middle that says I have be a subscriber, and to please log in.

                              chocolatkeyC 1 Reply Last reply Reply Quote 0
                              • chocolatkeyC
                                chocolatkey Staff @Zehd
                                last edited by chocolatkey

                                @jeffrey-barrow Hi, I'm aware of this issue. I'll try and push a fix to the backend soon

                                EDIT: Fix imminent

                                1 Reply Last reply Reply Quote 0
                                • J
                                  Jason Maranto
                                  last edited by

                                  No resolution of my issue (Bakarina and Beast Head being blocked) as of yet.

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    Gimei Member
                                    last edited by

                                    Reporting in!
                                    Realist hero, vol 8, chapter 7, the one supposedly released 45 mins ago. The link to it takes me to a "Not Found" page xD.

                                    1 Reply Last reply Reply Quote 2
                                    • B
                                      bowbeet Premium Member
                                      last edited by

                                      I cant download Smartphone vol. 12 even when it was posted on the library that it was supposed to be available today. Please help...

                                      TimmaaahT 2 Replies Last reply Reply Quote 0
                                      • TimmaaahT
                                        Timmaaah @bowbeet
                                        last edited by

                                        @bowbeet It hasn't been published yet, might need to wait a few more hours.

                                        1 Reply Last reply Reply Quote 0
                                        • TimmaaahT
                                          Timmaaah @bowbeet
                                          last edited by

                                          @bowbeet You should be able to download it now, as i was able to.

                                          1 Reply Last reply Reply Quote 0
                                          • SomeOldGuyS
                                            SomeOldGuy Premium Member
                                            last edited by SomeOldGuy

                                            The end page of Smartphone 13 part 3 has a link to pre-order the ebook, either for Nook or Premium. The premium link goes to https://j-novel.club/mypage/redeemCredit?title=in-another-world-with-my-smartphone-volume-13-part-3 , which didn't respond originally, but eventually did... Except it displayed "Redeem a credit for ?" (no title listed before the question mark). Clicking on Redeem spins the "working on it" spinner forever.

                                            Did it offer the the pre-order too soon for the backend to know about it?

                                            Edit: OK, links now work and pre-order made.

                                            1 Reply Last reply Reply Quote 0
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