Support

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  Report App Bugs Here!
  • Sam Pinansky

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  After I updated to Android 10 the app started getting stuck on the Repaginating splines screen whenever I try to read something. I tried logging in again and reinstalling, and it has not improved. Figured I'd mention it since I haven't seen anyone talk about it. I'm using a Pixel 3a.
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  Report Website Bugs Here!
  • Sam Pinansky

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  Minimum username length is inconsistent across the site. The registration page specifies: "Must be 3 characters or more," while the profile page says "Must be 4 characters or more." I'm just trying to change my email address, not my username. It seems wrong for the submission form on the profile page to error out about an already registered account.
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  New Member
  • Osuric

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  Yea, only Rokujouma is always available from the beginning (Magic is too far behind volume 1 is always free too). Between 2 and 5 series each month can be read from the beginning as "catch-up." For example, for the month of November, 3 series are on catch-up, and those being Smartphone, Magic is too far behind, and JK Haru. The Frequently Asked Questions page should answer your questions you may have with the membership, and we will answer anything if you're still confused.
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  Discord
  • Ayush deep

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  @yoshken thanks!
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  Cant change email for j-novel.club(translation site)
  • Wanderer 1

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  For this kind of issue it's probably better if you email them directly at support@j-novel.club ;)
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  downloading I Shall Survive Using Potions! Volume 3 epub
  • pkm61

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  Thanks for all the help I tried it again recently and whatever the issue was it has been fixed
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  Forum login problem
  • tgquan67

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  The behavior is becoming weirder and weirder... When I click on Unread, I will be redirected to my profile with the login notification. But if I refresh fast enough while it hasn't redirected me yet, I will go to the unread page normally. Now I cannot log out of the forum, the logout button doesn't work. Either the session expires, or I delete all cookies from JNC forum. AND I cannot log in to the forum, either. The form just doesn't work, citing expired session (what session?). The only way to log in for me is to go to JNC home, log out and re-log in there.
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  Discord Server
  • AxtrixiaSilver

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  Here is your link https://discord.gg/NW8ZnA I am locking this topic down because a topic already exists for the Discord.
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  Problems logging in
  • Thomask

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  Thanks I didn’t see that.
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  Missing text
  app bugs • • Urek7

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  @sinnoaria said in Missing text: You have to change to simple mode or it removes a paragraph of text before images. Except in simple mode, it doesn't work for things like <em> so you see something like em> </ em instead of <em>Shining Finger</ em> Yes before I moved onto the beta I had to keep swapping between simple mode and regular mode every time I encountered either italics or an image. Now I have to change font every time I resume. Let's hope they fix soon so that it all just works! (Maybe we need to ask about when it will be fixed on https://curiouscat.me/jnovelclub to get Sam's attention...)
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  Android app missing titles
  • Don Ledermann

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  Oops, that's my fault; I have updated the date of release, they should sort correctly now. Sorry!
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  Contacted Support about my missing Premium Sub Credit nearly a month ago and still no reply.
  • Raddenleggaz

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  My problem is now fixed. thanks for the help.
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  Just signed up for a premium sub, but my free credit didn't appear.
  • Vadara

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  I've send an E-Mail 17 days ago and still have no reply about my missing credit..
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  Problems with the pay
  • Salvador1234

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  I have a visa card, I also have 6 dollars. I want to spend it, since I didn't use that card much
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  Records of wortenia volume 2
  • Kyanos

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  https://forums.j-novel.club/topic/2475/record-of-wortenia-war-vol-2-discussion/24 Already questioned and resolved in the discussion topic.
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  My card is declined
  • Sawansunar123

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  @sawansunar123 It's Saturday and they also currently have a booth at Otakuthon. It may take slightly longer than usual to get a reply.
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  The mobthly release schedule section
  • Kirby

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  @harmlessdave said in The mobthly release schedule section: @terabyte said in The mobthly release schedule section: @harmlessdave Try clearing your browsers' cache. The fix didn't work for me until I did that. Yep, I tried that and was just coming here to edit my post. That's better! It looks like the site isn't using versioning for file includes and Chrome was using the cached unfixed versions. Yeah, I was seeing the same thing for Safari. Hard refresh fixed it.
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  I can't use premium credits for manga
  • ericbiggers

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  Thanks for telling me about the FAQ update. I wish I the displayed that information on the normal FAQ instead of having it as a topic.
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  Library sorting issue
  • DoubleMangekyo

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  Looks like OP needs to put "the other 10+ vol. series in there (Smartphone) is sorted properly" in bold. Hate to get in the way of everyone's speculation fun (then again, people can ignore this post), but the reason is just some bad assumptions in website's javascript code.
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  Discord link
  • lomejec

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  @kemot56 https://discord.gg/b4KMPj