Support

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  Report App Bugs Here!
  • Sam Pinansky

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  I'd already tried clearing data & cache for the app & when it didn't work I let it go. In between reading chapters it suddenly fixed itself without me doing anything extra, go figure?
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  Report Website Bugs Here!
  • Sam Pinansky

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  @sam-pinansky Part 8 of Volume 8 of In Another World With My Smartphone is missing. Homepage says it is available, but it doesn't load and says it is missing.
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  Licensing/Buying Books While Out Of The Country
  • alocervancouver

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  I'm from South East Asia too. Other than the slight connection problems, absolutely no issues so far.
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  How long does it take to get the verification email after you register?
  • Ryan1234

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  I've been having the same issues, so I emailed support about it. Hopefully something can be done about it soon!
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  How do I get a refund?
  • Bruzzie77

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  @bruzzie77 Looks like it went into my spam folder, I'll get on it now, thanks!
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  Problem downloading mixed bathing in another dimension on ipad
  • arturoduarteavina1979

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  @arturoduarteavina1979 If you're using Chrome, hold down on the Download link until the pop-up menu appears, then select "open in new tab." Head over to that new tab and tap "download" in the bottom right corner. When it's done, you can then tap "Open In," and choose the app you want to read it in (like iBooks).
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  Question about books on Amazon
  • theMario3721

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  @themario3721 If you look at one book then yes. it would be cheaper to buy them from Amazon. Although then you need to life with low res images and no Bonus content. But depending on the amount of books you purchase it would be cheaper to be a member. Although it depends on the book as on the german Amazon (only to give an example) the first book of For my Daughter cost 7.58€ and later ones are 5.57. So not much you will save. But as said it depends of the amount of books you want to buy.
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  Payment Method
  • phukhaofuji

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  @phukhaofuji If you're talking about canceling your membership then go here and slect cancel membership. If you want to change or update your credit card click Update Card on the same page. If you want to change your subscription method (from monthly to yearly or from normal membership to premium) go here
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  How do i start after making a premium membership?
  • Moneng Cengkreng

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  @moneng-cengkreng Imho, the app works better so long as you have a device that you would be able to read comfortably. If you dont have a phone or tablet that would work than make sure to check the advice others have given. They're better at explaining it than I am.
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  Problem to download Arifureta Zero.
  • Damocles

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  @smashman42 yup I’ll have it ready in about an hour.
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  My membership issues
  • Dragonfae

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  Yeah, we can only parrot what we know and what you've probably tried (click the button that says logout, log back in, and reload all your tabs after).
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  Made a Mistake
  • Garris

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  @terabyte Thanks a lot man, I’ll get on that.
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  So all of the text is sideways. Please help.
  • lighthawk96

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  @lighthawk96 Yeah depending on exactly your screen measurements the button can be somewhat hidden... but I'm pretty sure it should always be clickable at least on the modes where the joke is active ;). I'll disable it in another like 12 hours in any case.
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  Please fix my account
  • yoshimin

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  @yoshimin The charge dispute was applied to your subscription and the bank took back your subscription fee. I had no choice but to immediately cancel your sub. You did eventually get your money back from the first time you tried to sub, but then the charge dispute went through and applied to the second charge that actually worked as intended. In the end you got all of your money back while meanwhile we're left with chargeback fees. And I gave you 4 credits to apologize for the trouble (despite it being 100% on your own bank's end).
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  Why epub?
  • Mattferg2020

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  Why create a new topic when you could have just edited your other topic? Mysteries of the universe.
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  About how this works
  • Paulo 0

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  @paulo-0 For Arifureta, you only have to read to the end of volume 4 by the end of the month, then you have 2 weeks until volume 5 expires.
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  Invaders of the rokujouma volume 25 part 4 broken
  • dim1

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  Works thank you😀
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  No credits this month
  • paulnamida

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  Sorry, overslept ;). Credits are out to everyone now!
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  Reading inside Browser
  • AL92

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  @_08 I see , ty for the answer I guess I'll try zooming in and reduce character size for now... I'm used to read translations from blogs and this format is really harsh on me :<
• 

  How do I know if the new version of premium epub come out?
  • arm963

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  @sam-pinansky said in How do I know if the new version of premium epub come out?: @terabyte For issues with the epub I would really appreciate you emailing them all to support@ where I will see them. Trans/editors monitor the threads for the latest volume's prepubs but they don't control the master epub copies. @Sam-Pinansky Oh okay, I'll email them there then. I'm also done reading volume 2 so I've got a list of issues for it too.