Support

• 

  Report App Bugs Here!
  • Sam Pinansky

  226
  0
  Votes
  226
  Posts
  27457
  Views

  

  On two separate Android devices, I've had the issue where Volume 8 Part 6 of The Magic in this Other World is Too Far Behind! will not allow me to change pages. All other parts are working properly and it works fine on the web reader.
• 

  Report Website Bugs Here!
  • Sam Pinansky

  334
  0
  Votes
  334
  Posts
  69906
  Views

  

  Smartphone V14P6 has the cover for Demon King Daimao Act 11.
• K

  Missing Chapter (Wild Game Volume 3 Part 3)
  • Kyanos

  5
  0
  Votes
  5
  Posts
  90
  Views

  

  @kyanos The part is up now, it just got fixed like a minute ago 😁
• 

  This topic is deleted!
  • sinnoaria

  1
  0
  Votes
  1
  Posts
  9
  Views

  No one has replied

• A

  Discord
  • Ayush deep

  10
  0
  Votes
  10
  Posts
  398
  Views

  

  @vũ-thế-sơn https://discord.gg/jt8G95
• M

  About premium credits
  premium credits • • moroseui

  6
  0
  Votes
  6
  Posts
  234
  Views

  S

  @bakaushi Credits are added manually atm so the time of day that they are added can vary.
• L

  Discord link
  • lomejec

  9
  0
  Votes
  9
  Posts
  458
  Views

  

  @kemot56 https://discord.gg/b4KMPj
• B

  My next life as a villainess help
  • Binny

  2
  0
  Votes
  2
  Posts
  89
  Views

  

  @binny was probably just a slight glitch, try again.
• L

  Not able to access "members only" forms
  membership • • Lixaxy

  2
  0
  Votes
  2
  Posts
  98
  Views

  

  @lixaxy It doesn't seem your account has the MEMBER badge either. Maybe some permission didn't update properly? Try submitting an email to support@j-novel.club for a faster response.
• B

  account login and account verification is broken
  • belruel

  4
  0
  Votes
  4
  Posts
  176
  Views

  

  @belruel-0 I would check and make sure the email hasn't ended up in your spam folder somehow, I don't think they have any issues with gmail in general.
• S

  Odd issue with my first premium ebook. (grimgar volume 1)
  • stullz

  1
  1
  Votes
  1
  Posts
  96
  Views

  No one has replied

• L

  Refund?
  • Lnotaku69

  3
  0
  Votes
  3
  Posts
  149
  Views

  

  For a refund you can email support@j-novel.club. That said, you can read all parts of a series only when said series is on "catchup". Right now there are 7 series on catchup (it's a 2-month special one) but usually there are 2-3 series/month at most. Grimgar was last on catchup in July 2018: https://forums.j-novel.club/topic/1060/catch-up-titles-february-march-2019/1 (see the spoiler contents). There is a chance it might be available again soon, but until/when it happens nobody knows. === Since you are already registered here, may I suggest you to take a look at the premium epubs you can purchase only here? They come without any sort of DRM and with additional content not available in any other stores. You can find a list of all the premium content here: https://forums.j-novel.club/topic/305/premium-e-book-bonus-contents-list/1 - Grimgar does have several bonus short stories available starting from volume 4.
• A

  New here i made a suggestion and it got locked why?
  • Audac1ous

  3
  0
  Votes
  3
  Posts
  148
  Views

  A

  ok thanks 4 the info
• 

  Changing membership billing period
  • Azarek

  3
  0
  Votes
  3
  Posts
  139
  Views

  H

  @azarek At this point, I believe you've already paid the full amount for until August. If your goal is to switch to monthly once August comes around, the simplest way is to click "Cancel my membership" (or similar wording) in your account. After a few seconds, the message should switch to "Canceled (ending August XX, 2019)" (or similar wording). Then after that date in August comes around, just get a membership again with monthly. If you're trying to get a refund for what you've already paid, then I'm not sure what JNC's policy is and whether that's possible or not. But either if it was possible it would likely require an email.
• E

  Lazy Dungon Master Volume 1 via Amazon
  • Exodaria

  7
  0
  Votes
  7
  Posts
  283
  Views

  

  Here is the official J-Novel statement regarding the situation: https://curiouscat.me/jnovelclub/post/693076124
• M

  You've found the Not Found page! That's some talent you've got!
  • momomochi

  6
  0
  Votes
  6
  Posts
  205
  Views

  

  Potion Loli and Demon Load are up, Undead is still unavailable.
• 

  page skips (and end of 'part') using Chrome Browser/ windows 10
  • Jon Mitchell

  3
  0
  Votes
  3
  Posts
  140
  Views

  

  Yeah, this is a known bug. The problem happens only in parts that contain images. When the initial text is loaded and split into pages the code doesn't account for the images that are loaded after it. Depending on the number of images in the part there will be more missing pages at the end. I usually just go to the last page and then back to the start before reading and that fixes it. I do hope they solve the bug in the next site update though. I know that Sam is aware of it, we discussed it in Discord a while ago, too.
• 

  bakarina volume 3 part 2
  • Jon Mitchell

  6
  0
  Votes
  6
  Posts
  236
  Views

  N

  Heh, I kind of got used to this already. Lots of factors lead me to believe that people working on it are either overworked, extremely busy irl or just slow so I guess my decision to read vol. 3 in one go instead of being disappointed at constant delays was the right one after all.
• H

  Cancel order and efund my charge due to failure to meet contract term for Seirei Gensouki: Spirit Chronicles Volume 3
  • hhudson227

  15
  0
  Votes
  15
  Posts
  814
  Views

  

  Yes, we had a delay in getting the short stories in there. I wonder if he ever sent me an email?
• H

  Seirei Gensouki: Spirit Chronicles Volume 3 Download link
  • Helge König

  10
  2
  Votes
  10
  Posts
  408
  Views

  

  Don't worry, it says 9th of feb for me... I have to wait longer... :P