Support

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  Report App Bugs Here!
  • Sam Pinansky

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  Just realised there's an actual topic for this, so moving my post over here to keep things all in one place: I have a Moto G5 Plus with Android 7.0, but I was having so many issues with the beta version of the app that I had to uninstall it and go back to the previous one. Some images wouldn't load (this seems to be well known) Some entire parts wouldn't load, just hanging at the spinning circle (not even "paginating splines" showed up; this happened to For My Daughter 7.7 and Realist Hero 7.6, I believe) The percentage complete is wildly inaccurate (15% complete after one page, then 23%, then 26%, then 28%, then 28%, then 31%... The numbers are meaningless. Didn't bother testing without pagination because I hate reading without pagination) It's hard to overstate how frustrating that last one was. All of these issues were solved by reverting to the normal version. Also, not sure why, but none of the parts that I read in the beta version were marked as read after reverting to the old version, but the parts that I read online during that period were marked read, and all had been marked read in the beta version. Was the reading percentage just stored locally and never synced back upstream or something?
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  Report Website Bugs Here!
  • Sam Pinansky

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  @oocaesaroo grimgar will go live in about 2.5 hours!
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  apk for App?
  • cimmadif

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  You can download the non-beta version from apkpure
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  SMARTPHONE VOL. 10 Part 6 Link is Broken
  • redknight1322

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  Looks like it's working now.
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  Has anyone received there Premium Credit for the month yet?
  • BartzBB

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  Thanks! Just checked and got it. Now I can comfortably buy more credits since buying credits before receiving the monthly credit makes me anxious if I ever received it or not.
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  Question about Auto Resubbing
  • corp20

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  @sam-pinansky Thanks was just kinda confused about that. Thanks for the speedy response.
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  Login Issues
  • Raseen

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  @zing support@J-Novel.club
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  Unable to Download volume from my library
  • ijocks

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  thanks for resolving my concerns
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  Newbie Premium Book Question
  • Hankyo

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  There's a thread here: https://forums.j-novel.club/topic/305/premium-e-book-bonus-contents-list/158 It's not in the pre-pub, exclusive only to the purchased premium e-pubs (at least in English).
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  Arifureta Vol. 7 unable to download despite status saying available
  • Istolla

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  @istolla Ah, I see. Yes, I put it up at exactly 2 PM JST on the 10th. The event on the website is not actually directly linked to when the download is available, sorry! We get it up sometime during that day (+- 24 hours ;) )
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  Can only see Preview Chapters
  missing chapter • • GamerInspired

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  Yea, Realist Hero was on catch up in July, and now that the month is over, those prepubs have gone into the vault, and new titles are up for catch up. If you buy the premium ebooks, they contain bonus short stories not available in the prepubs or if you bought from Amazon!
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  Ao Oni:Mutation
  • Korppi

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  Hello! I stupidly set the go live date like right after I fly back from canada... It's on my to-do list here today.
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  Issue regarding payment
  • JayDZM

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  @jaydzm Email me support@j-novel.club and if you send me the first 4 digits of the card you are trying to use I can research.
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  Lazy dungeon master
  • syko

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  @jaquobus didn’t know that cheers I was tempted to buy it in the iTunes Store just so I could start reading it
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  The Unwanted Undead Adventurer Volume 1
  • Yameraremasen

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  @yameraremasen said in The Unwanted Undead Adventurer Volume 1: you know thats not the issue here its about warnings When you get to the end of part 1 and clicked "Next Part," it says in very big letters: Part No Longer Available The final e-book is now for sale! You may not care for "legalese," but nowhere does it say "Read the next part by becoming a member," so while it is unfortunate that you misunderstood, calling it a scam is misrepresenting the situation. Having part 1 available is marketing, it's meant to attract people into buying the e-book if they liked what they read. As I said, the prepublications are taken down after the e-book is published. So no, going premium does not give you access to it. The differences between member and premium are you earn a credit each month, and buying additional credits in bulk is cheaper.
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  This topic is deleted!
  • Village Idiot

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  No one has replied

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  SMARTPHONE VOL. 10 Part 4 Link Broken
  • redknight1322

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  Thanks for the quick response!! This will make my lunch even better now!
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  Please add PayPal
  • durin471

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  @kelvinray Did not realize it wouldnt open. That is not a normal credit card, anyways. It is a version where you pay the money up front to have it loaded onto your card and then you can use it as a credit card. It also runs completely through your paypal account so I was hoping it would be something that would be a simple fix. Guess not.
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  Problem with the site.
  • Deskcat

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  @deskcat If I had to guess, you are logged out, but the UI doesn't show it. Do a force reload (shift + F5) to check if that's the issue. Else you should probably contact contact@j-novel.club.
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  chapters missing
  • StarBound

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  Genius isn’t on catch-up this month right? If you read the front page, only Realist Hero and Grimgar are catch up right now. I think Genius Volume 1 expired May 15, and Volume 2 July 15. “Pre-pub” mean exactly what it stands for. “Pre-publication.” After a volume is published, pre-pubs are sent to the vault until a catch-up for the title comes.