Support

• 

  Report (old) App Bugs Here!
  • Sam Pinansky  

  320
  0
  Votes
  320
  Posts
  42023
  Views

  M

  Not sure if this has been reported yet but on the Android app, I notice that sometimes words are just missing. I've noticed it tends to happen at the end of a paragraph, or at the end of a page. For example, in the latest Bookworm pre-pub part at 4% (in the browser reader), one page in my app ends with "...from before; he" and the next page begins with "now looking at me". The word "was" is missing. Another example from the same part at 14%, one page ends with "...someone, and how" and the next page begins with "poisonous smile". The word spoiler is missing. These particular examples aren't a big deal but sometimes it happens when an important word is missing. I'd have to go to my browser and read that portion again on the mobile browser reader to fully understand the whole sentence. Which also shows that this is an issue with the app and not the pre-pub itself or the browser reader. Edit: I experimented a little and discovered that this issue with the missing words only seems to happen when I don't have the "simple" reader feature on. With the feature on, the issue seems to go away.
• 

  Report Website Bugs Here!
  • Sam Pinansky  

  513
  0
  Votes
  513
  Posts
  95530
  Views

  

  It's been about ~18 hours since I last received any kind of email notification from this forum despite the topics having new replies. Is anyone else having the same issue? 🙄
• T

  Can't Open Premium File
  • Tahu  

  5
  0
  Votes
  5
  Posts
  104
  Views

  

  My epub reading program of choice is SumatraPDF.
• 

  Ragnarok 14 epub not found
  • SomeOldGuy  

  3
  0
  Votes
  3
  Posts
  60
  Views

  

  It is now live, anyone who was unable to download it earlier may have to refresh to download. Thank you
• J

  Accessibility bug in bottom navigation buttons
  • jjyoung  

  2
  0
  Votes
  2
  Posts
  76
  Views

  J

  I should note that I've only seen this on Firefox
• B

  Reading several jnovels, several pages are missing from each part is this normal (mainly st end of each part, the story cuts off mid sentence and misses several pages there after.)??
  • BekkeyBear  

  16
  0
  Votes
  16
  Posts
  414
  Views

  K

  As others have said it's a glitch, and an annoying one at that. I make it a point that when I'm done reading any section, I'll page back/forward 3-4 times to ensure I saw it all. Especially suspicious if you see if go from like 79% to complete.
• D

  Dungeon busters vol 1 amazon
  • Dracon186  

  22
  0
  Votes
  22
  Posts
  470
  Views

  

  @mortcs Please contact Amazon support, as they are the ones who can push the full book to you. We have already e-mailed asking them to push it to all customers who bought the book, but as an individual customer you might be able to get a more timely response by contacting them yourself.
• A

  Ascendance of a Bookworm: Part 3 Volume 3 (Kobo digital)
  • awwnuts07  

  6
  0
  Votes
  6
  Posts
  114
  Views

  A

  Problem resolved. Can you lock/delete the thread?
• M

  Can't redeem for Grimgar volume 14?
  premium credits bugs • • moroseui  

  3
  0
  Votes
  3
  Posts
  81
  Views

  

  @moroseui the problem has been fixed, you or anyone else should be able to redeem volume 14 now
• C

  I Shall Survive Using Potions! (Manga) Vol.1 + 2 - Bug? / (not available on Amazon)
  • Chaos-master  

  6
  0
  Votes
  6
  Posts
  81
  Views

  

  They actually are on Amazon but paperback only. Volume 1 and Volume 2.
• C

  How to get the EPUB "own"/ download?
  • Chaos-master  

  7
  0
  Votes
  7
  Posts
  84
  Views

  

  @Khaos said in How to get the EPUB "own"/ download?: @Chaos-master Ah I see. Unfortunately there is no Premium option for manga. I think, iirc, the issue is Premium's are DRM free and the Japanese manga publishers didn't agree to allow that. I'm not sure if this is being worked on for the future or if it's just how it is. I don't follow manga so it's all I know, someone else may be able to expand. Yup, the Japanese Publishers aren't currently (as far as has been revealed to the forum, at any rate) willing to allow DRM-free manga, so there aren't going to be Premium Editions for manga unless that happens.
• C

  In a another world with my smartphone Next Chapters
  • cbrtlsseca  

  3
  0
  Votes
  3
  Posts
  94
  Views

  J

  As @jpwong has said it is no longer part of the catch up meaning if you want to continue to read it you will need to buy it or wait to who knows when it becomes available on another catch up month.
• 

  Prepubs without active subscription
  • njuns  

  4
  0
  Votes
  4
  Posts
  113
  Views

  

  @nofairytale Thank you. I'm saved. I'm only concerned about getting my weekly Myne/Bookworm fix. :D
• B

  About membership
  • Bookmaker  

  7
  0
  Votes
  7
  Posts
  85
  Views

  B

  Thank you for all the answer
• H

  Demon Lord Retry V6 ch2 broken link
  • Hamster351  

  3
  0
  Votes
  3
  Posts
  40
  Views

  H

  @myskaros thanks for the quick follow up :)
• K

  Wortentia Vol 9, Part 3 Early Experation
  • Kilocron  

  3
  0
  Votes
  3
  Posts
  50
  Views

  

  Hello, I ended up moving your post to the beta app feedback thread, as this has been addressed, I will also be locking the topic down.
• O

  App Not Loading Releases
  • OnyStyle  

  3
  0
  Votes
  3
  Posts
  86
  Views

  K

  More the likely need to logout/log back in. That's what happened in my case. It doesn't specifically tell you when your login times out, just stops working. Go to Account, then click the log out button.
• H

  Is there a way to set it so you get notifications of when new prepub sections are posted for reading?
  • heimdal7  

  10
  0
  Votes
  10
  Posts
  260
  Views

  

  @LegitPancake we'll look into it when the time comes for implementing notifications.
• 

  Forum Bug: Minimum character limit.
  • piisfun  

  4
  0
  Votes
  4
  Posts
  93
  Views

  

  The maximum character limit is a technical limit on storage capacity.The minimum character limit is a social construct to encourage posting a post that actually has... content.
• H

  Question about pre order book and available to read chapter
  • Hihahiho  

  2
  0
  Votes
  2
  Posts
  56
  Views

  

  @Hihahiho Pre-pubs are something like drafts. They already have some quick QC but may contain some spelling or grammar errors. Pre-orders means you pre-order the published E-Book. The published E-Book is more complete then the pre-pubs. It will have the color inserts and the errors will be mostly gone. I say 'mostly' since although rare some mistakes do happen. There are 2 ways to buy E-Books. Either directly from JNC or other retailers. Other store you get a normal E-Book. But directly buying from JNC will get you a Premium E-Book. A Premium E-Book is DRM-Free which means that you don't need a specific app to read it. It also has the highest resolution for the images compared to anywhere else. It also contains extras like bonus short stories, text-less illustrations, bonus illustration, and some other stuffs that can't be found anywhere. FYI, only a member can buy from JNC. Regular Membership = $7 per book Premium Membership = $6 per book Other Retailers = $6.99 per book Lastly, pre-pubs expire and are not permanent. The only available pre-pubs are volumes that has not been published yet or currently being translated. In every start of the month a "Catch-Up" happens wherein a select few series have their pre-pubs unlocked and it will be possible to read all the volumes for those series for that entire month as long as you are a member. As for membership details: Normal - you can read every pre-pubs that are available and can buy directly from JNC Premium - same as above but when buying E-Books from JNC you get $1 discount and you also get a Premium Credit every month on the 15th. This credit can be used to buy any books directly from JNC. Normal Membership = $4.95 per month Premium Membership = $10.95 per month (This is basically $4.95 for the membership fee plus $6 for the monthly credit. So your actually just paying the membership fee while additionally buying a book every month.) Advice: If you just want to read then a Normal Membership is enough but if you want to own the E-Book and read it in one sitting and not every week then Premium is better since buying books in bulk is cheaper with the Premium Membership. Premium Membership vs Other Retailers Cost Breakdown: PM $4.95 = membership fee $6 = monthly credit $6 * 4 = $24 = additional credits Total = $34.95 = 5 books OR $6.99 * 5 = $34.95 = 5 books As you can see if you buy more than 5 books per month or more than 60 books per year being a Premium Member is cheaper. Plus you get freebies that can't be found anywhere.