Also it's possible your purchase happened during the current "site down for maintenance" situation; JNC may not be processing such just now.

I could be completely wrong concerning there being a connection, but the timing seemed relevant.

It was four months between the releases of Parts 1 and 2 of the audiobook. It has been 4 months since Part 2 was released, do we know when, or even if, there are plans to release Volume 1 Part 3? It's okay if there is no specific date known, but if this project is cancelled, that would be good to know if anyone has any thoughts on this.

It's possible the website is using offline data storage to store the content it downloads rather than depending on the browser cache. Probably too late to test it now but if it happens again I would try clearing that in addition to the cache (in Firefox it's separate but in the same place where you clear cookies).

It was corrected a few minutes ago.

@Salkeaner we've released a new version of the app that addresses issues with in-app purchases

@smiddy1982 email support@j-novel.com ; this isn't something they can handle out in the open, they'll need personal info you shouldn't be broadcasting to look into it.

Since it wasn't stated above
support@j-novel.club

@saffire Thank you! They respond really fast

Hello,

This issue was emailed to us last week. It will be investigated when business hours resume.

Thank you

I'm having a similar issue as this one. Webpage got stuck in a cycle of loading on my ipad, checked through my phone and it was doing the same thing. Later in the day I could finally load the part I was reading but now none of the pages track my progress so it looks like they're unread. Tested it just now with a random recent series on my PC and still no tracking. I didn't use the app but just the web-browsers to access JNC (Safari & Firefox).

@endoftheline said in "Ignore User" In Forum Option?:

From the profile page, in menu under the blue circular button with vertical ellipsis, there's an option to the Block User. The block can be later be seen/removed from your own profile page on the same menu under Blocks.

As @endoftheline mentioned, try using the block function.

Click on the person's icon.
alt text

That will take you to their profile page, where you can click on the menu button to block them.
alt text

No users were blocked in the making of this example.

There were numerous reports of people having issues late yesterday. Staff acknowledged there must be and issue and said they restarted a DB server and hoped that fixed everyone's problem, but were forthright stating that full on troubleshooting for a non-reproducable (by staff) problem would be Monday.

@piisfun yeah I figured that out while trying my Magic trick... Getting all confused about why those would be separate 😅
But yeah, probably cache somehow... Though I don't get it cause I had to log in from the start and reset my code word plus I also ordered the preview while trying to fix it...
🤔
Well I'm just happy to be able to continue reading 😅

Since this involves your personal information, I would contact the support team directly at support@j-novel.club