@myskaros ok, thanks

@Poncho9761 Posting here in support is fine!

Okay, the part should be up now, can you check if it works?

Thank you for taking the time to point this out. It has been reported upward and will be investigated further.

Oh boy, here come the semi automated clones....

It was only a matter of time until they came for us.

@Kelly-K-gni3o78

Hi,

Sorry but could you go back to the main site, log out of your account and then log back in and try to read the same part?

@ABreading-is-fun Try logging out and then logging back in would be the first thing to try, the web site won't keep you logged in for more than 2 weeks. Otherwise you'll probably want to drop them an email at support@j-novel.club so someone on their end can take a look at what's going on with your account.

I have been encountering an issue with updating payment information for an ongoing subscription. At https://j-novel.club/user/membership when logged in I clicked the edit button on the payment information section, I input info for a different payment card, then clicked update, I would not get an error and be taken back to the membership page and no error would be displayed, but the last 4 of the saved card and expiration date were not updated on that page and the site tried to bill the old card to renew my subscription. This happened several times. I was eventually able to find a workaround by deleting the existing payment information then adding a new card, but the update function should either work or not be present.

@ofirlik

Looking at the logs of that email address your email on March 6, 2024 was received at 06:20 ET. It was responded to on March 6, 2024 at 06:53 asking for additional information.

Did it go to spam?

Other than that I see your latest email and it will be handled when business start today. Sorry for the inconvenience.

Thank you

@myskaros I use my iPad Pro

@jpwong 🙏 thanks!

I'm using an Android tablet so obviously mouse over is not an ideal UI, but I can hold down the link without following it and it shows the tooltip. 😅 Now that I know that's it's there it works well enough.

(The android app has some horrid text layout issues, so I'm sticking to the website).

@AB-uxk5rw1 When I checked it again last Friday, it didn't have any issues. So I agree it must be your browser cache.

It loaded all pages fine when I first tried it, but now that I've had time to actually sit down and read I had to do a few dozens more F5s before I made it through all the pages. But I'm through, yay!

@myskaros said in D-Genesis Vol 6 Part 3 App issue.:

I think I found the issue and fixed it, FYI.

Thank you.

In addition to what kuali said, larger images means larger filesizes (relevant for people downloading on cellular data), and your devices also have a specific resolution. The different options let users who know what they need pick the best one for them.

If you're not sure what's best for you, start with the lowest quality one; if you feel that the image quality is lacking, try the next highest.

@Rahul-Balaggan okay just thought I should let you guys know

@NerdFencer said in Is any text to speech supported?:

I just signed up recently, so sorry if this is a dupe of a well known topic. I go through a LOT of books these days, but mostly via text to speech while working (ex kindle tts enabled titles -> natural reader). Is there any similar supported way to listen to the titles on this platform?

The JNC app on iOS has nothing for that, but JNC does give developers access via an API and some people have written various tools that are not the JNC app itself.
Browse this thread to get some links to things. One of them might do what you want.
https://forums.j-novel.club/topic/5142/developer-psa-labs-j-novel-club-is-your-new-friend

Maybe more is affected. I've problems to read "I'm escaping form princess lessons" vol. 2 chapter 2 page 3.
In android viewer the loading never ends, but I got page 4, 6 and 7, but not 3, 5 and 8.
In web browser I got page 2 but 3 and more there is loading error shown.
Would be nice I can read the volume before reading expires.

Please send an email to support@j-novel.club for account or subscription issues as you may need to include personal information in order for us to troubleshoot.