@tagents If you got a receipt with a transaction ID from Google, stating that you bought a JNC product, then we should have received the money and our support team can help you.

Hi,

Your email will be responded to.

Sorry for the trouble, thank you.

@StabbyStabby119

Hello,

Please email support@j-novel.club from the email you used to register with J-Nobel Club.

We can correct this there. Thank you

The subscription itself is auto-renewing until you cancel or have a billing problem from JNC's side, I'm unsure how your card would view it though. I have plenty of subscriptions that my cards don't define as reoccurring payments.

Maybe there's a flag for that, but I guess someone who knows how their stripe implementation is set up would need to answer that.

We will probably offer a CSV download at some point, but not PDF.

@raju-l74rvaj You can get a subscription for just one month, get a shit ton of credits and then wait for the subscription to run out. Your credits will still be valid, and you can use them to pre-order books to unlock their respective pre-pubs. If buying more than 5 credits, getting a premium membership before the 15th would save you even more, since you get a free credit for your subscription along with another one on the 15th, and credits get a 1$ discount.

@chocolatkey hell, I would never give google my payment details. I only use Google Play Card's ;)

Also, I like to support my hobbies directly if I can, for exactly that reason, why should I give Google money that is for another company when I can ensure it.

It's the same with PayPal. Stripe probably has the lowest fees, so I pay via credit card directly. I just wrote that sentence for people that would like to support you but have no other way to do it than that. :)

@sam-pinansky @Rahul-Balaggan Thx

@_08

Taking any information beyond the card number, its expiration date, and the security code on the back is optional.
It can be used in the verification process but it doesn't need to be. Basically, taking more info makes it more annoying for the user (have to type more info in, give up more personal information), but helps reduce credit card fraud for us, J-Novel Club. Every bank/credit card issuing company can have their own standards and systems about which charges to approve/disapprove. However this is the first time I've heard of one that actually required an address?
I have heard of ones that will block any internet transactions by default for brand new cards or cards issued to students, etc.

So in any case, we don't take that extra info because we don't need it to sell you what we are offering, and in 99% of cases it doesn't affect anyone's credit card processing. I'm not sure about the specific card you are attempting to use, but that's really up to the policies of your bank.