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    app seems to be down

    Scheduled Pinned Locked Moved Support
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    • R
      Rulerwen Premium Member @Rahul Balaggan
      last edited by

      @Rahul-Balaggan this worked for iOS for me

      1 Reply Last reply Reply Quote 1
      • Paul NebelingP
        Paul Nebeling Premium Member
        last edited by

        Clearing data and cache worked for me. Galaxy S21FE, US

        1 Reply Last reply Reply Quote 0
        • S
          Suwaan Member
          last edited by

          Android here.
          Clear cache didn't work.
          Re-Install didn't work.
          Clear Data did work.
          I did as those steps, so the problem is in data?

          1 Reply Last reply Reply Quote 1
          • yzh4rjdzob6Y
            yzh4rjdzob6 Member
            last edited by

            another datapoint.

            device is ipad mini 5th gen on 18.1 with the comm error. Force quit and restart did not help. Deleting and reinstalling the app fixed the problem (so far.)

            Team Spider

            About the only thing she’d gain from participating in the exhibition match would be the grim thrill of clubbing baby seals.

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            • K
              Ktarian Premium Member
              last edited by

              I came to find out what was up with this, as the app has been giving me that message for most of the day on my iphone as well. (iPhone 13pro max running iOS 17.6.1). Uninstalling and reinstalling the app did work for me.

              Also, the app continued working just fine on my ipad. (iPad Pro running iOS 17.6.1)

              Just data points in case they're helpful.

              1 Reply Last reply Reply Quote 0
              • xdrfiredogxX
                xdrfiredogx Premium Member
                last edited by xdrfiredogx

                Clearing App Cache and Data worked for me (Samsung S21 Ultra).

                1 Reply Last reply Reply Quote 1
                • eggnogE
                  eggnog Premium Member
                  last edited by eggnog

                  Clearing the cache allowed me to log in and view prepubs. However, all the prepubs I've opened since then are laid out in a single vertically scrolling column with no pagination. I'm on Android.

                  1 Reply Last reply Reply Quote 0
                  • B
                    biehl Member
                    last edited by

                    Re-installing worked for me on iphone.

                    1 Reply Last reply Reply Quote 0
                    • D
                      dtracers Member
                      last edited by

                      Clearing cache did not work
                      Clearing data did work!

                      1 Reply Last reply Reply Quote 0
                      • Rahul BalagganR
                        Rahul Balaggan Staff
                        last edited by

                        Hello,

                        A change has been made that should correct this issue.

                        Please let us know if it persists.

                        Thank you

                        Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
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                        • L
                          littleduckie Premium Member
                          last edited by

                          This post is deleted!
                          S 1 Reply Last reply Reply Quote 0
                          • S
                            sniper_samurai Premium Member @littleduckie
                            last edited by

                            @littleduckie The whole website has gone down.

                            1 Reply Last reply Reply Quote 0
                            • I
                              Ingraman Premium Member
                              last edited by

                              Both app and website are currently working for me. I did notice the app not working earlier.

                              1 Reply Last reply Reply Quote 0
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