@myskaros So they appear to be on the store and buyable now, but they no longer link together as a series or recognize old volumes. Is that an amazon or Jnovel issue?

@Hikikostory They don't do billing questions on the forums in case they need you to provide sensitive information in order to verify things.

As pointed out earlier though, coins are distributed on the 15th of each month for that billing cycle, so if your billing cycle falls in the later half of the month (your post implies your billing cycle is on the 16th of the month), your billing cycle's coin distribution would actually be next month.

Hi,

Thank you for letting us know.

This should be fixed now.

by chance, i can do it from the web browser on the talet!

Landscape on Vivaldi web browser
https://1024terabox.com/s/11bhsBAn8zGq7fwExeUi9-g

@Phredis

Hi, it was also reported in our Discord Server. That escalated the issue to the manga team.

@amirul No they reddid the membership tiers in October. You can check out the forum post about the news here https://forums.j-novel.club/topic/9661/important-update-new-subscription-tiers-readers-library-now-live-as-of-october-3-2025

@shanadir

Hi,

This could be a few different issue. I will offer 1 suggestion below for a potential fix (for android devices).

If that does not work (or if you are on IOS). Please email us at support@j-novel.club with screenshots of the series tab in the app.

It may just be an issue of needing to refresh the app.

To do so, delete and reinstall to clear the cache data.
If you are using an Android device, please also go into Settings > Apps > J-Novel Club > Storage > Clear data

@Travis-Butler There used to be a bug with the site that if you happened to click a particular set of things in a specific order it would log you out without pressing the logout button. I know they fixed that one, but it took a decent amount of time for anyone to figure out what caused it because it looked random to most people.

Unfortunately, our app is intended for use on Apple iOS and AndroidOS devices. While Amazon's FireOS is based on AndroidOS, because it is not the same system, we cannot guarantee that our app can run on it. Our best recommendation is for you to use a different device that is running iOS or AndroidOS, or visit our website on your tablet instead.

@SamW77 Hello,

This is something we are aware of and working on. We do have this graphic:
While we can't show this graphic during the subscription change process. Since that entire checkout is fully handled by Stripe. We are looking for ways to showcase the descriptions of each tier in such a way as to make it easier to know what tier offers what. Thank you

image.png

@Rahul-Balaggan Thanks for the reply. I like collecting series in the same format. It's more aesthetically pleasing to me. Now that I know it's a temporary measure, I don't have to restart my collection.

Hello,

The issues were unrelated. They are back up now, and we are looking into ways to monitor it differently. As well as if it can be automated to come back up.

@Rahul-Balaggan thanks, the download is indeed working for me now.

Hello,

Thank you for posting about this. Yes, this is an unfortunate known issue, and the only way to resolve it is to uninstall and reinstall the app.

Complete details on the update and the note about potential issues can be found in our blog post

https://j-novel.club/blog/mobile-app-3-2-0-release-notes

We apologize for the inconvenience.

@Almond-Magnum

Excellent! Glad it worked out...