J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users
    1. Home
    2. Support
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • Most Views
    • E

      This must be illegal….
      • Eriktonnesen

      2
      0
      Votes
      2
      Posts
      252
      Views

      saffire

      Seems like a question for Facebook, but you could send support@j-novel.club an email with the specifics as well so they can pursue the issue.

    • SilverFuton

      "Fullscreen" isn't using the whole screen
      • SilverFuton

      5
      6
      Votes
      5
      Posts
      276
      Views

      AliceCheshire

      @SilverFuton said in "Fullscreen" isn't using the whole screen:

      As of checking today, the issue has been resolved. At least on Brave. Thanks!

      Looks to be fixed for me as well.

    • C

      Coins are missing after purchase
      • clarrbarr

      2
      0
      Votes
      2
      Posts
      105
      Views

      pcj

      @clarrbarr send email to support@j-novel.club - it'll require account information and you don't want to share that in the forum. They're really good about helping with this kind of thing.

    • J

      Charged purchase for coins but didn’t receive them
      • JC1410

      3
      0
      Votes
      3
      Posts
      181
      Views

      J

      @Rahul-Balaggan noted, thank you.

    • B

      Issue with part 2 of volume 2 of Infinite Dendrogram
      dendrogram realist hero wrong chapter • • Builderxt

      5
      0
      Votes
      5
      Posts
      152
      Views

      Rahul Balaggan

      Hello,

      This should now be fixed. Thank you bff or pointing it out.

      Our apologies for any inconvenience.

    • foggy_glasses

      The Water Magician LN - Vol 5 - missing part
      • foggy_glasses

      3
      2
      Votes
      3
      Posts
      200
      Views

      Rahul Balaggan

      Thank you for your patience. This has been corrected

      Thank you for your patience and apologies for the long wait. There was a miscommunication about the where the parts should be split that led to some missing text. But now the missing text for Water Magician Volume 5 Part 6 has been added in

    • K

      Chillin’ in Another World with Level 2 Super Cheat Powers: Volume 18 - Amazon eBook Issue
      amazon kindle • • kkitani

      3
      0
      Votes
      3
      Posts
      121
      Views

      K

      @myskaros Thanks for the response! Glad to know that it will be fixed in the future.

      Thankfully, I have a slight backlog of light novels so I can afford to wait a bit. 😂

    • Kamijou Touma

      Crunchyroll store.
      • Kamijou Touma

      1
      0
      Votes
      1
      Posts
      167
      Views

      No one has replied

    • H

      Web reader: way to switch back to 1-column?
      • HarmlessDave

      3
      0
      Votes
      3
      Posts
      150
      Views

      H

      @myskaros - perfect, thanks!

    • Geezer Weasalopes

      Is there any way to change where corrections topics fall when clicking on a series tag?
      • Geezer Weasalopes

      1
      4
      Votes
      1
      Posts
      110
      Views

      No one has replied

    • F

      Error reading catchup manga series
      • faydnation

      4
      3
      Votes
      4
      Posts
      188
      Views

      I

      Fixed? I can read manga in the iOS app and Safari once more.

    • Z

      Android app issues recently?
      android application login • • Zwordsman

      5
      0
      Votes
      5
      Posts
      241
      Views

      saffire

      @Zwordsman https://forums.j-novel.club/topic/9288/error-reading-catchup-manga-series

    • A

      Amazon tablet fails to load jnovel app
      • asuna

      3
      0
      Votes
      3
      Posts
      122
      Views

      pcj

      Lots of missing info here... What model of Amazon tablet? What OS is it running? You talk about it working on desktop but not the tablet... Are you trying to open the site in Silk, or running the J-Novel Club Android app on it? Does the app start? Can you see lists of parts but they don't open? Or do you not even get lists?

    • A

      Successful purchase was deducted but coins are not reflecting in the account.
      payment • • aureliaxpola

      2
      0
      Votes
      2
      Posts
      133
      Views

      Rahul Balaggan

      Hi,

      Your email will be responded to.

      Sorry for the trouble, thank you.

    • T

      Can’t access website
      • Tahu

      2
      0
      Votes
      2
      Posts
      194
      Views

      myskaros

      We are aware of the issue and the software development team is working on it! Sorry for the inconvenience!

    • cimmadif

      website seems to be down
      • cimmadif

      2
      2
      Votes
      2
      Posts
      151
      Views

      myskaros

      We are aware of the issue and the software development team is working on it! Sorry for the inconvenience!

    • Silver Sugar Duchess

      Is something wrong with the Bibliophile Princess Manga premium ebooks?
      • Silver Sugar Duchess

      5
      0
      Votes
      5
      Posts
      305
      Views

      Silver Sugar Duchess

      @schuburner Oh, okay. What a pity… I really thought it was some kind of error. But thanks for investigating it.

    • Perplexed

      No One Gets Past This Gatekeeper Vol4 Missing Download
      • Perplexed

      5
      1
      Votes
      5
      Posts
      191
      Views

      Perplexed

      @Rahul-Balaggan thanks, I can download the book now.

    • V

      Ascendance of a Bookworm: Hannelore’s Fifth Year at the Royal Academy Volume 1 metadata issue
      • VirtuallyLost 0

      3
      1
      Votes
      3
      Posts
      235
      Views

      sorvani

      @sorvani said in Ascendance of a Bookworm: Hannelore’s Fifth Year at the Royal Academy Volume 1 metadata issue:

      @VirtuallyLost-0 said in Ascendance of a Bookworm: Hannelore’s Fifth Year at the Royal Academy Volume 1 metadata issue:

      The content.opf file lists the book title as "Ascendance of a Bookworm: Short Story Collection Volume 2".

      Yeah, downloaded the book from my library and when I dropped it into the Books app on my mac, I was like WTF...

      Just downloaded it again (05/23/2025 21:00 CDT) and the content.opf is fixed, but the toc.ncx is still bad.

      Downloaded again (05/25/2025 23:00 CDT) and the toc.ncx is now fixed also.

    • J

      Question regarding epub books
      • Jtjumper

      2
      0
      Votes
      2
      Posts
      152
      Views

      Shiny

      @Jtjumper Yes, you can copy your epub to a different folder on your PC. In fact, you can even download a second copy for your phone or tablet and can convert the epubs to a different file format and upload them to your e-reader for personal use.

      According to the FAQ:

      "Premium ebooks you have purchased using Coins can be downloaded from your library as often as you'd like, and the files are yours to do with as you wish." "You can convert them to other formats and save them to any device you own".

      What you can't do is share the epub or it's artwork. According to the Terms of Service:

      "For the avoidance of doubt with respect to any Premium Content that you purchase or access via the Site or Service, such content is only made available for personal and non-commercial purposes. The delivery of any Premium Content to you neither transfers any commercial or promotional use rights in the content to you nor does it constitute a grant or waiver of any rights of the copyright owners in any artwork embodied in the content."

      Also the terms of service make clear you should download the epubs as a backup in case JNC ever have to remove an ebook (e.g. if their licence expires), etc:

      "Disclaimer. J-Novel Club does not guarantee that any content (including without limitation J-Novel Club Content) will be made available through the Site or Services, continuously or at all. WHILE J-Novel Club IS UNDER NO OBLIGATION TO DO SO, J-Novel Club RESERVES THE RIGHT TO REMOVE AND PERMANENTLY DELETE ANY CONTENT FROM THE SITE OR SERVICES WITHOUT NOTICE, AND FOR ANY REASON J-Novel Club DEEMS SUFFICIENT."
    • 1
    • 2
    • 3
    • 4
    • 5
    • 56
    • 57
    • 2 / 57