Support

• R

  Infinite Stratos Volume 8 missing from Amazon Kindle store
  • rerdey  

  2
  0
  Votes
  2
  Posts
  66
  Views

  

  Hi! Please see this News topic for more information: https://forums.j-novel.club/topic/3391/books-preorders-missing-from-amazon
• M

  Seirei Gensouki: Spirit Chronicles Volume 4 not available in Kindle store
  • Mdick99  

  4
  0
  Votes
  4
  Posts
  114
  Views

  

  @Mdick99 If you’re a J-Novel Club member, then I recommend buying the premium ebook straight from JNC. Volume 4 of Seirei Gensouki in particular has 4 bonus short stories and a bonus color illustration that are exclusive to the premium version and aren’t available on Kindle. Here is the list of bonus exclusive content: https://forums.j-novel.club/post/2239 Also, there’s no local taxes when buying from JNC, so it’s likely cheaper than Amazon, as well as having better image quality and DRM free.
• C

  Want to login on IOS app but my account is linked to Google.
  • Cmerodio  

  3
  0
  Votes
  3
  Posts
  54
  Views

  C

  No. Before I log with my Google account I tried to register with my email. So I got a mail with a link to "confirm my mail" but when I clicked on the link it suppose to take me a windows who might have a message with something like "Email Confirm" but instead it Says "token error" and a somo lines of codes. I tried to resent the mail to confirm but always do the same so tired of that I decide to log in with my Google Account and then where no problem. I do the same as you... I set a password but i just can't log in the app.
• C

  iOS iPhone XR black page except cover
  • CatCat19  

  4
  0
  Votes
  4
  Posts
  103
  Views

  

  its a problem started 3-4 months ago and still going on. idk but if you want to use dark mode, you have to change to normal than dark again. Every single time.
• 

  Policy about posting links to Novel Updates?
  • tgquan67  

  12
  0
  Votes
  12
  Posts
  193
  Views

  

  Since this topic has been addressed I will be locking it down.
• T

  Ascendance of a Bookworm Part 3 Volume 1 Part 5 & 6 Missing Half a Chapter in New Edge Browser
  • trefender  

  7
  0
  Votes
  7
  Posts
  202
  Views

  T

  @LegitPancake I originally just posted about the issue so that it could be fixed (which it appears to now be able to use the work-around again in Edge). However, the underlying problem has been present for months in both Chrome and Edge. When there are images in a release it doesn't load the full thing without going to the "end" first and going back. There shouldn't need to be a work-around in the first place, but it becomes a much bigger problem when it actually prevents you from using it at all because the work-around doesn't work.
• D

  Please add PayPal
  • durin471  

  17
  0
  Votes
  17
  Posts
  1277
  Views

  

  Discussion is pretty much moot - JNC has chosen a payment processor (I think they said it was Stripe) that suits their company needs, and that processor is a competitor of PayPal. Because of that, they don't do PP transactions. To convert JNC to PP, you would have to convince them that PP is better than their current processor. I know several people who have used both Stripe and PP on the vendor side of the transaction. I am told PP is too much of a pain to deal with. Even if you use a payment processor that accepts the PP transactions, your PP account can be frozen by PP at any time, for any reason. Have fun getting any money you left in your PP account when that happens. I really don't know any of them that stuck with PP, unless they were selling on eBay. If you've made "Accepts PayPal" an integral part of your online life, several retailers of JNC books accept it, and you don't HAVE to be a member to buy JNC books.
• 

  This topic is deleted!
  • piisfun  

  4
  0
  Votes
  4
  Posts
  12
  Views
• H

  I can't read book in my Library
  • Horkrukx  

  3
  0
  Votes
  3
  Posts
  88
  Views

  H

  @myskaros thanks for clearing that up and thanks for the quick reply
• M

  Next Life as a Villainess 6 Amazon Listing Cancelled?
  • Mayo  

  20
  0
  Votes
  20
  Posts
  349
  Views

  

  At this point since the topic has been addressed & we now have a dedicated news post regarding the issue I will be locking this topic down.
• E

  Question about the “My Next Life as a Villainess: All Routes Lead to Doom!” Volume 1 Print Version Replacement procedure
  • EltonMSO  

  3
  0
  Votes
  3
  Posts
  78
  Views

  E

  I understand, but would it then at least be possible to get an e-mail as a confirmation that my letter arrived? That way I won't have to spend now till August wondering if it did. Thank you for the swift answer.
• 

  How Often are Yearly Memberships Billed?
  • MasterLillyclaw  

  5
  0
  Votes
  5
  Posts
  123
  Views

  

  @EmpactWB true, true, been thinking upping my 'ship from MX $100 to MX$ 200 to get the Free E-book, but seems a bit costly...
• F

  Arifureta Vol. 6 missing from Kindle Store
  • Foxbat  

  4
  0
  Votes
  4
  Posts
  72
  Views

  

  The premium ebooks we sell directly on our side are DRM-free, so you can use the Calibre program to send the epub to your Kindle, if you wanted to keep everything on that device.
• T

  Unable to access Premium area?
  • Thomask  

  4
  0
  Votes
  4
  Posts
  108
  Views

  T

  @chocolatkey said in Unable to access Premium area?: @Thomask Your premium member status has been restored. And I think I finally found the bug that was causing this, using your account as a test case. I'm so glad I could be of help.... at least it hopefully fixed it for others in the near future! ;) Oh, and thanks!
• 

  Not sure what to call this...
  • piisfun  

  6
  0
  Votes
  6
  Posts
  92
  Views

  

  @jcochran They seem to be handled separately, so that limit isn't fooled. I just tested it.
• 

  Member but can't access threads in Member's Forum
  • Demonskid  

  5
  0
  Votes
  5
  Posts
  145
  Views

  

  @LordClockworks I would also suggest you email support@j-novel.club to better assist you with this issue.
• S

  The Greatest Magicmaster’s Retirement Plan on Google Play Book
  • Skipper  

  3
  0
  Votes
  3
  Posts
  128
  Views

  S

  @myskaros Hello. The series is now linked correctly in Google Play Books. The issue is resolved, so you can close this thread whenever. Thanks for your help.
• 

  Is it possible to request a change of the username?
  • Liber Monstrorum  

  3
  0
  Votes
  3
  Posts
  102
  Views

  

  @Rahul-Balaggan Okay, thank you!
• U

  Joined but cant read abything but member forum
  • UltricDeus  

  3
  0
  Votes
  3
  Posts
  95
  Views

  E

  Visit this page real quick. Does the blue button say “Read Now!” or does it say “Join” (it should be right under the cover image)? If you’re not a member, it should say Join, so if it says Read Now!, your membership is active and working. If it is active, you can visit the individual title pages or the releases page to select the pre-published story sections to read. It doesn’t give you access to all the books previously released (which confused me when I first joined, I admit) but you can stay current with any you’re following already. As for the support@j-novel.club email, it works for me. Are you accidentally including that exclamation point you typed in the address?
• M

  cancel membership
  • mikaialia  

  5
  0
  Votes
  5
  Posts
  203
  Views

  

  @UltricDeus Hi there! So it seems like you're having a few issues. The support e-mail address is support@j-novel.club and does work correctly. I would check if you added extra characters by accident. I just checked your account and it shows as canceled, lasting through July 10. We're sorry it isn't showing correctly, I have asked someone to look at it right now. You may need to do a hard refresh (Ctrl+Shift+R) if your browser is caching it incorrectly. As for reading parts, you have access to all volumes currently being translated, ones that recently finished translation, and all volumes in series on catchup. If you refer to our FAQ: Volume X is no longer available? What gives?   Once a volume has been published as an e-book, it is removed from pre-pub reading within a month of the e-book release. Please support the author by purchasing the official e-book! Or you can sign up for a Premium membership and use your premium credit to download the premium ebook straight from our site! There are also "Catchup" series where members can read all books in that series for a month. These catchups change every month, so you can check out a lot of series and find new ones to follow! Please refer to our front page or this forum post for which series are currently on catchup. For example, if you go to Altina the Sword Princess, which is on catchup this month, it should look like this: For non-members, it looks like this: