Support

• R

  Question about payment(mastercard)
  • Rizky Hungdarta  

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  For relevant discussions on payment options see: https://forums.j-novel.club/topic/3574/paypal-as-payment-method/1 https://forums.j-novel.club/topic/3553/different-payment-methods-of-stripe/1 https://forums.j-novel.club/topic/27/paypal/1
• R

  Book Not Showing in My Library
  • radkison  

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  @radkison You may want to try out the beta website. https://beta.j-novel.club/ It has a lot of more quality of life upgrades that the original site lacks.
• S

  Altina the Sword Princess Vol 1 no longer on Amazon?
  • SquirrelGirlVA  

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  They're back up! Volume 1 Volume 3
• 

  Pirating ebooks from J-Novel Club
  • Liber Monstrorum  

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  @Rahul-Balaggan Ok.
• N

  where's the redeem credit link?
  redeem credits • • Nokatz  

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  Are you logged in when you look for the link?
• 

  Faraway Paladin (Manga) V5 C2 - can't open on PC
  • Taedirk  

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  This issue has been fixed. Thanks for your patience!
• 

  changing emails?
  • JeffofMaine  

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  @JeffofMaine https://j-novel.club/mypage/password https://j-novel.club/mypage/updateprofile
• D

  Question about payment
  • Danmaku  

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  @njuns Sorry to hear about your troubles with VISA, I hope that gets cleared up! Unfortunately I can not comment on any aspect of payments to the site, as I am not involved in any of those discussions.
• 

  Bug with Potion Loli Premium Epubs
  potionloli • • db0ssman  

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  Have you checked toc.ncx and toc.xhtml have the same order? I've seen a few cases when they had a different order and it caused problems with some readers which use toc.ncx as a guide to order the epub pages. You can check both using any text editor.
• J

  Firefox for Android Release 83
  • jjyoung  

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  I think he meant the navigation bar at the bottom of the page when you read a part (the one with next/previous page, increase/decrease font buttons). Maybe it will be fixed after some cache clearing or even reinstalling firefox.
• N

  Where is Bookworm part 3, vol2, part 5?
  • nMaib0  

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  N

  Thank you the quick answer, apparently I didn't know how this works, I thought paying a monthly fee to support the translation and then reading it once I got time was enough. I could have cancelled my subscription and then renew it when I felt like reading the LN, but I wanted to support the site. it seems I have lost money and the ability to read this LN. I don't want to spend more money on this.
• 

  A Very Fairy Apartment vol. 5 canceled on Amazon
  • St0ck  

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  Thanks for the quick reply, this happened once before on Amazon so I was hoping that was the case (I love the series). I ended up going through ComiXology (the Amazon comic specific storefront) and was able to purchase the manga through there.
• H

  Mapping: The Trash-Tier Skill That Got Me Into a Top-Tier Party (Manga) Volume 1 - Amazon cancelled Pre-order
  • hessbri  

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  Awesome, good to hear! Thank you.
• I

  Question about payment options / card types
  • Immemor  

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  Thank you for your answers, I changed the card type in my original question, as it seems to be quite specific for Germany. Searching the forum for a bit I only found threads pointing to the need of a credit card (or debit card in several other countries).
• 

  This topic is deleted!
  • piisfun  

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• K

  The Greatest Magicmaster's Retirement Plan: Volume 7
  • kabuto243  

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  No one has replied

• 

  Demon Lord Retry 5 release calendar
  • SomeOldGuy  

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  Figured as much - my "owned stuff" page had 11/23 as the availability date, so I was rather surprised when it popped up today.
• 

  Grace of Gods Vol. 6 fourm link not working
  • piisfun  

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  Must have been a transient error, because it is working now.
• 

  Unable to download manga from Google Play
  • nofairytale  

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  Update: after a week of back and forth, including the Google support asking for information piece by piece as opposed to just ask all of them upfront (like: email 1 what's your order number? email 2 what device did you use?), their answer is: After researching on this matter, If you do not see the option to "Download ePub" or "Download PDF" on Google Play, it is because that book doesn't support the downloading of those file types. The book is only best for Android 3.0+ tablet. Please use Play Books app to download the book instead. If ever you have any questions and concerns, please feel free to reach out, We'll be happy to help!I'm glad I was able to resolve your issue. No Google, you weren't able to resolve my issue! Very well then, I'll just keep in mind to never get a JNC manga from them onwards.
• 

  Ms. Elf manga not working
  • lighthawk96  

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  Nope. I just forgot to set it public when I uploaded the images. It's live now.