Support

• D

  Double billed
  • Death0Angel  

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  I've send an email. Thank you!
• R

  Missing volumes of "How NOT to Summon a Demon Lord" on Amazon Kindle.
  • Razmoudah  

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  @SomeOldGuy What we think happened is Amazon is relying on a lot more automatic processes since fewer people are able to work. We believe they raised the threshold for flags that need to be checked by real humans, so a lot more automatic flags/blocks are going through, and that's what's causing some books to be automatically removed. So the process of disputing them is also time-consuming and they're probably slammed, so takes longer to resolve each issue.
• B

  Sexiled vol 2 corrupt
  • brights  

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  Glad to hear everything is working! I'll just lock this topic since everything's resolved.
• K

  Ascendance of a Bookworm (Manga) Volume 4 on Kindle
  • kaname  

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  @exedore Thanks for fixing it!
• P

  Kindle editions on Amazon
  • pml  

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  Thank you for reporting this, we will investigate and let you know when it's fixed. EDIT: Just to keep things centralized, please refer to this topic instead and I will lock this one. https://forums.j-novel.club/topic/3248/ascendance-of-a-bookworm-manga-volume-4-on-kindle
• W

  LDM Volume 10 Not Displaying in Library
  premium dungeon master • • Wagerng  

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  @Rahul-Balaggan I am clearly an idiot allowing my socially isolated brain to pickle itself. Thanks for the amazingly fast reply! Love you guys
• 

  Incomplete chapters on 4k screens
  • NekrozTrish  

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  As somebody reading on a 4k screen with Firefox, I've noticed that while reading Bookworm too, but I haven't tried it on any other screen yet. It's one of the reasons why I don't use my browser for prepubs anymore.
• V

  Ascendance of a Bookworm Part 3
  • VincentGerard  

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  @myskaros said in Ascendance of a Bookworm Part 3: I can tell you that the translator is determined to keep working without any breaks between volumes, so if nothing goes wrong, the first part of Part 3 Volume 1 should go up the week after the last part of Part 2 Volume 4. And we all appreciate it, though personally I hope he takes at least one week off in a year.
• S

  help with a refund
  • Squidgaurd  

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  Email support@j-novel.club
• 

  Images not loading on firefox
  • piisfun  

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  @piisfun OK cool. Personally, I whitelisted uMatrix (but not uBlock origin) for JNC.
• 

  Forum Loading indicator not disappearing
  • piisfun  

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  Yep, seems ok now.
• M

  Question about membership
  • ManusDei  

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  M

  Thanks for all the info :) I'll try the coupon and see in a month.
• S

  Read older volumes of The Master of Ragnarok & Blesser of Einherjar
  • Sabrectw  

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  Oh. Thanks alot for the info.
• 

  Notification when the license to a certain completed novel is about to expire?
  • Liber Monstrorum  

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• 

  Corrections P2-V4-P3
  • Gus The Snail  

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  @Gus-The-Snail Thank you for taking the time to point these out. For Boowkorm volumes we actually have a dedicated thread for corrections for each volume. https://forums.j-novel.club/topic/3119/corrections-bookworm-part-2-vol-4?page=1 Could you please repost your corrections in that topic and as I will closing this one down. Thank you
• J

  Wasn’t the first month supposed to be free?
  • John1701  

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  Did you use the free month code? Scroll down to the bottom of this page to find it: https://j-novel.club/special/ You can send an email to support@j-novel.club and ask for a refund, then sign back up using the code.
• K

  Unsuscribe
  • Kigakatana  

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  @Kigakatana Please send an e-mail to support@j-novel.club so they can assist you further. Thank you
• A

  Resubscribing
  • alocervancouver  

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  @alocervancouver Thank you!
• K

  Issue with Spirit Chronicles translation
  • kinlyki  

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• 

  Ascendance of A Bookworm Wrong Images
  • piisfun  

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  @doceirias Yes, in the beginning of the premium ebook, that is. But not at the end (it wasn't like this in the previous volumes, the bonus cover illustration at the end was always in first place). Regarding the frame, in the premium ebook version of each volume are the full cover illustration (with a frame) and another one included, plus the bonus illustrations at the end of each volume. Usually, while being the same illustrations, the bonus illustrations at the end of the premium ebooks are in a higher resolution (not sure about that) and without any font etc., that includes the colored frame on both sides of the bonus cover image.