J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users
    1. Home
    2. Support
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • Most Views
    • L

      Unable to downoad Rebuild World Vol 1 Part 2
      • lazyc97

      2
      1
      Votes
      2
      Posts
      95
      Views

      myskaros

      Sorry about that, there was a file-naming issue! It should be working now!

    • D

      Different Payment Methods of Stripe
      payment more options methods stripe • • derdotte

      35
      0
      Votes
      35
      Posts
      2132
      Views

      Q

      @chocolatkey hell, I would never give google my payment details. I only use Google Play Card's ;)

      Also, I like to support my hobbies directly if I can, for exactly that reason, why should I give Google money that is for another company when I can ensure it.

      It's the same with PayPal. Stripe probably has the lowest fees, so I pay via credit card directly. I just wrote that sentence for people that would like to support you but have no other way to do it than that. :)

    • J

      This topic is deleted!
      • Jeremy McKean

      2
      0
      Votes
      2
      Posts
      88
      Views
    • C

      Death's Daughter and the Ebony Blade: Volume 2 (Kobo)
      • cine

      3
      1
      Votes
      3
      Posts
      76
      Views

      Terabyte

      Lots of these issues with Kobo recently. 🙄

    • C

      Isekai Tensei: Recruited to Another World Volume 2 (Kobo)
      • cine

      6
      0
      Votes
      6
      Posts
      166
      Views

      Rahul Balaggan

      Hello,

      Kobo should now have pushed the complete file for Isekai Tensei: Volume 2, please try updating the book (you may have to contact support to do this) and try downloading again.

      Thank you again for pointing this out!

    • T

      sign up for one month and I didn't get my Monthly Premium Coins?
      • Tributo

      3
      0
      Votes
      3
      Posts
      87
      Views

      T

      @Rahul-Balaggan Thank you for the information.

    • 1

      Ye who wish to break DRM, read on
      • 15Redstones

      2
      0
      Votes
      2
      Posts
      170
      Views

      chocolatkey

      @15-Redstones-776rtbk Hello, if you'd like to PM someone, you could PM me on the forums, or you could email support@j-novel.club

    • H

      Bug report: calendar sometimes not showing first day of the month
      • haiiro

      2
      0
      Votes
      2
      Posts
      71
      Views

      Terabyte

      Yeah, I noticed the same issue myself. The restrict filter has nothing to do with it though. Open these links in new tabs and you'll see the issue right away without changing any filters:

      Normal calendar link: https://j-novel.club/calendar => The first event is Surrendered V1P4, the 5 events before it (4 parts + 1 ebook) are missing. Month calendar link (after prev/next): https://j-novel.club/calendar?year=2022&month=11 => All events are properly showing.
    • hasezoey

      User Library "Read / Hide" menu not showing when going to library from specific pages
      • hasezoey

      5
      0
      Votes
      5
      Posts
      121
      Views

      Geezer Weasalopes

      @hasezoey
      Given the number of weird things over the years which turned out to be purely on my end of things when it came to browser issues, I'd been coasting on the thought that this was more of the same, so your posting concerning it was greatly appreciated.
      It wasn't just me.

      @BastianInuk said in User Library "Read / Hide" menu not showing when going to library from specific pages:

      Thank you for reporting, we can reliably reproduce the issue, and are working on a fix.

      While in some ways we could wish it wasn't at your end of things due to how many folks it could impact, it's nice to know you were able to reliably replicate it.
      That majorly increases the probability of a fix that works.

      The effort all of you put in to make things work is very much appreciated.

    • K

      The Master of Ragnarok & Blesser of Einherjar (Manga) volume 7 download doesn't work
      • Korppi

      7
      0
      Votes
      7
      Posts
      167
      Views

      myskaros

      @Iyashi Hi there! Sorry about the lack of response, but I can confirm we did get your email and are waiting on the tech team to process the refund. The support team is probably waiting for that before replying. Sorry for the confusion!

    • A

      Landscape mode doesn’t work on App?
      • Aldo Hernandez

      2
      0
      Votes
      2
      Posts
      86
      Views

      A

      @Aldo-Hernandez That feature is currently in Alpha testing.

    • Oddmoonlight

      Chapter missing in app
      • Oddmoonlight

      1
      0
      Votes
      1
      Posts
      65
      Views

      No one has replied

    • L

      Email Verification.
      • Lugia2000

      2
      0
      Votes
      2
      Posts
      82
      Views

      Rahul Balaggan

      @Lugia2000

      Hello,

      Sorry about the trouble with the verification email, please send an email to support@j-novel.club and someone will be able to send you a new verification email.

      Thank you

    • 1

      This topic is deleted!
      • 10chocobo10

      1
      0
      Votes
      1
      Posts
      22
      Views

      No one has replied

    • S

      Can‘t open Mangas in Safari
      • Salkeaner

      10
      0
      Votes
      10
      Posts
      229
      Views

      S

      @myskaros said in Can‘t open Mangas in Safari:

      @Salkeaner If the app works fine, then there's likely some sort of network problem (as in, a network between your device and our servers is not delivering data properly), because the data is coming from the same source. We'll keep trying to look into it, but this might not be something we can solve in a short timeframe.

      Well with the App i have a workaround i just prefer the Website.

    • Travis Butler

      Problem reading prepub parts from Calendar page
      • Travis Butler

      9
      1
      Votes
      9
      Posts
      192
      Views

      Travis Butler

      @chocolatkey Also working here.

    • C

      The Ideal Sponger Life: Volume 8 (Kobo) - Ebook Content Error
      • cine

      3
      0
      Votes
      3
      Posts
      107
      Views

      Rahul Balaggan

      @cine
      Hello,

      Kobo should now have pushed the complete file for The Ideal Sponger Life: Volume 8, please try updating the book (you may have to contact support to do this) and try downloading again.

      Thank you again for pointing this out!

    • C

      Re:RE — Reincarnator Executioner: Volume 1 (Kobo) - EBook Content Error
      • cine

      3
      0
      Votes
      3
      Posts
      98
      Views

      Rahul Balaggan

      @cine

      Hello,

      Kobo should now have pushed the complete file for Re:RE — Reincarnator Executioner: Volume 1, please try updating the book (you may have to contact support to do this) and try downloading again.

      Thank you again for pointing this out!

    • V

      App (book help)
      • Vegangoth

      5
      0
      Votes
      5
      Posts
      72
      Views

      V

      @myskaros That worked. Thanks again.

    • B

      Housekeeping Mage LN lacks chapters in navigation
      • Brakes

      4
      0
      Votes
      4
      Posts
      146
      Views

      TomOrr0W

      This topic reminded me of some navigation weirdness I noticed in this volume, so I finally sent an e-mail to the support address (support@j-novel.club). Message pasted below:

      Minor Navigation Issues in Housekeeping Mage Volume 1

      This Discussion reminded me of a few minor navigation issues I noticed in the premium epub for this volume but hadn't put the effort into reporting yet:

      The navigation for the ebook wraps everything but Cover and Color Illustration under Part 1: A Housekeeping Mage's Daily Life.  The content under this section includes Part 2: The Familiar's Homecoming, Afterword, Side Story: Rurii's Soliloquy, Bonus Short Story, About J-Novel Club, and Copyright, which almost certainly don't belong there. The navigation for the ebook does not link to Chapter 6: We Will Care for Those Who Suddenly Fall Ill. The Table of Contents does not list or link Chapter 6: We Will Care for Those Who Suddenly Fall Ill.

      I noticed this in Calibre v6.5.0 on Windows and the Lithium App v0.24.1 on Android.  My copy of the epub is Ebook edition 1.0: March 2022.

    • 1
    • 2
    • 3
    • 4
    • 5
    • 41
    • 42
    • 3 / 42