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    • wanderer_1204

      Series Filter in android app broken?
      app android • • wanderer_1204

      3
      0
      Votes
      3
      Posts
      339
      Views

      wanderer_1204

      @violetverdant clearing the cache helped. Thanks.

    • A

      Translator for Welcome to Japan Ms Elf
      • aeonidon

      2
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      Votes
      2
      Posts
      1325
      Views

      Rahul Balaggan

      @aeonidon

      Hello,

      Shoji Izumiya can be credited for the translation of all 10 volumes - pen name.

    • T

      Finding discount list
      • Tahu

      4
      0
      Votes
      4
      Posts
      1352
      Views

      T

      @jpwong oh got it now

    • E

      This topic is deleted!
      • elagonSG

      1
      3
      Votes
      1
      Posts
      34
      Views

      No one has replied

    • M

      Ascendance of a bookworm audiobook
      • Mcetlin999999

      2
      3
      Votes
      2
      Posts
      1311
      Views

      No one has replied

    • K

      Campfire Cooking in Another World with My Absurd Skill Volume 16 Part 5 Missing Pages
      • KeksDesTodes

      4
      0
      Votes
      4
      Posts
      1311
      Views

      Rahul Balaggan

      @KeksDesTodes

      Please, no trouble at all!

      We are happy that everything is A-Okay. If you spot any issues in the future please it any part. Please let us know.

      You are likely to get a faster answer if you email support@j-novel.club

    • L

      My subscription isn't being recognized
      • LightningLeaf

      2
      0
      Votes
      2
      Posts
      1202
      Views

      Rahul Balaggan

      @LightningLeaf

      Hi,

      You are going to want to email support@j-novel.club

      We do not want to discuss private financial information on the forums.

    • I

      My Quiet Blacksmith Life Vol 11 ToC Link
      • IntensiveCareBear

      3
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      Votes
      3
      Posts
      1060
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      I

      @pcj oh ok. Thanks for letting me know. Never submitted a bug for a book before so didn't know. I'll send an email. Thanks!

    • M

      Brave Browser Dark Mode Compatibility
      • Malinoric

      1
      0
      Votes
      1
      Posts
      980
      Views

      No one has replied

    • A

      Please fix your App I can't read it on my Amazon app for months
      • asuna

      4
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      Votes
      4
      Posts
      773
      Views

      K

      I have no issues with using the app on my fire tablet. Typing this up right now. However, I did install the play store using some application on my computer when I first got my tablet. That way I could load the j-novel app without side loading. Pretty sure it has never prevented updates from Amazon either.

    • I

      Coin Email Receipt Shows Wrong Purchase Price
      • IntensiveCareBear

      4
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      Votes
      4
      Posts
      711
      Views

      Rahul Balaggan

      @cjh

      This should now be corrected.

    • V

      D-Genesis Volume 9 on Amazon
      • vorduran

      2
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      Votes
      2
      Posts
      501
      Views

      myskaros

      @vorduran We highly suggest buying books on another platform other than Kindle, or buying the book directly on our website then sending it to your Kindle. Amazon is historically not a reliable platform, they have rejected our books for arbitrary reasons before, and lately they appear to be shadow-rejecting our final published books without informing our ebook distributor, giving us no chance to rectify any issues before the book's release date.

      There's just really no winning with Kindle; if you try to lodge a complaint, Kindle support will claim that it's our fault for not sending them the final ebook, even though they are the ones rejecting our book.

      In any case, we have escalated this issue to our ebook distributor, and we expect it to be resolved within 2-3 business days.

    • H

      Mobile viewer scrolling broken
      • Hummer12007

      5
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      Votes
      5
      Posts
      585
      Views

      H

      @Nutaris
      Thanks!!! I must have inadvertently pressed it before. You saved me

    • U

      manga dl window keeps reopening
      • ulysses

      1
      0
      Votes
      1
      Posts
      288
      Views

      No one has replied

    • Ekun

      App search not workin?
      • Ekun

      2
      2
      Votes
      2
      Posts
      189
      Views

      Z

      I have the same issue. It seems like search and filter aren't working that well sometimes.

      Filtering "catch-up" still show other series.

      Searching by word doesn't work.

      I'm on Android.

      Edit: sometimes closing and reopening the app may work.

    • M

      Trouble Subscribing
      • Marilynn

      7
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      Votes
      7
      Posts
      504
      Views

      M

      @Lily-Garden Thank you for your help.

    • A

      The Otome Heroine's Fight for Survival volume 5
      • ArieGracen

      13
      1
      Votes
      13
      Posts
      1258
      Views

      M

      @Rahul-Balaggan The third party uploading agency also seems to be under the impression that the automatic update system should work. Unfortunately, it doesn't since those directions are the first thing I tried.

      And I understand, thanks for trying. I'll poke at Amazon CS for the update. I'll ask them out of curiosity if they know why the automatic update isn't available.

      Edit: That was naive of me. Of course they told me to clear my cache. My money is still on my "some kind of anti-tampering mechanic was triggered from replacing too much of the text at once" theory. Oh well, I have an updated version now, even on read.amazon.com and even without clearing my cache. Simply pressing the refresh button once (not even a hard refresh) on the tab I was looking at it on brought up the right book after my chat with CS, where they said they "pushed an updated version to my devices".

    • E

      This must be illegal….
      • Eriktonnesen

      2
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      Votes
      2
      Posts
      370
      Views

      saffire

      Seems like a question for Facebook, but you could send support@j-novel.club an email with the specifics as well so they can pursue the issue.

    • SilverFuton

      "Fullscreen" isn't using the whole screen
      • SilverFuton

      5
      6
      Votes
      5
      Posts
      487
      Views

      AliceCheshire

      @SilverFuton said in "Fullscreen" isn't using the whole screen:

      As of checking today, the issue has been resolved. At least on Brave. Thanks!

      Looks to be fixed for me as well.

    • C

      Coins are missing after purchase
      • clarrbarr

      2
      0
      Votes
      2
      Posts
      209
      Views

      pcj

      @clarrbarr send email to support@j-novel.club - it'll require account information and you don't want to share that in the forum. They're really good about helping with this kind of thing.

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