Support

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  ipad reader
  • pleco_breeder  

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  @PanJan No, the JNC app is currently only for reading the parts streamed on our site.
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  april 2020 catchup bug
  • DreamsLeaking  

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  @chocolatkey Thanks it is working now
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  Special Promotion Bug
  • piisfun  

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  confirmed.
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  how often does jnovel pick a new light novel?
  • jjch102296  

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  @jjch102296 Staff members of J-Novel Club are on the forums everyday, looking at pretty much everything. Licensing unfortunately is not so simple that even if J-Novel Club wants a title they will 100% get it, we already know that they have not been able to secure several titles because the Japanese publisher (for whatever reason) didn’t want to give it to J-Novel Club. As for a more concrete list please refer to this thread: https://forums.j-novel.club/topic/1156/read-first-compiled-list-of-existing-suggestion-topics?page=1 The beginning of the thread starts with a list of which titles Hague been licensed by which company, that also have topics in that sub-forum.
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  What decides the time between a FINAL part and the ebook release
  • Ayush deep  

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  @smashman42 Can you blame them, really? Major publishers have a lot invested. This "direct" program is a way for people to bypass that investment. Yes, the rules are different. Some "major publisher" books have missed multiple deadlines. I'm waiting for the final book of a series that was originally scheduled for 11/19, then 03/20, then 05/20 (the date shown on Amazon right now), and (as of yesterday) to 09/20. Are there penalties for them? Probably. But that's in their contract with Amazon.
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  Blank screen when opening novel part in app
  • Icefiremage  

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  @Icefiremage ok thanks I think that worked
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  Arifureta Side Stories Incomplete
  • Tahu  

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  @myskaros Initially in part 1 (I think?) there was an additional bonus short story (the one about possible "What If"s). I think that was some wrong copy/paste from volume 1(?) bonus short stories and it got fixed pretty soon. I guess he must have read the prepub part before it was fixed.
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  Arifureta Zero: Volume 3 missing on Amazon
  • Chupathingy  

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  @myskaros The link worked for me. Thanks
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  Bitdefender thinks there is a Virus in the Manga Viewer
  • saskir  

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  @saskir There is definitely no virus, AV software blocks it because some of the techniques used in the javascript are similar to obfuscation techniques used by cryptominers, scams and other web malware
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  Poor listing
  • Nanya  

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  Go ahead and send an e-mail to support@j-novel.club, you can have your subscription canceled and refunded.
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  Subcategories under Members Only are not Members only?
  • Rosenbrandt  

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  Thank you for bring this to our attention, the issue has been resolved.
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  Lazy Dungeon Master Missing Parts
  light novel limited access • • Ajadamson  

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  Lazy Dungeon Master was a Jan/Feb catchup, and is no longer available now that it is March. https://forums.j-novel.club/topic/2900/starting-off-2020-with-2-months-of-catchups This is March's catchup titles. https://forums.j-novel.club/topic/3030/catchups-for-march-2020 You will now need to purchase the volumes for LDM that you didn't read before they expired, or wait an unknown amount of time (perhaps a year or more) for LDM to go on catch-up again.
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  Username Recorded In Premium?
  • piisfun  

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  @harunachiep Pretty much
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  Email taken but nothing in email account
  • Jakku2127  

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  Send an e-mail from the address you want to use to support@j-novel.club and they can get it figured out for you.
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  Missing Text
  • alexjsix  

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  It's hard to say anything without knowing more specifics about what you're referring to, such as what series, which scenes exactly, etc. However, our regular releases are translated from the regular print version of the book, and our premium releases may have bonus store-exclusive or digital-only short stories included in them. The "other translation" could also be from a web novel and not light novel, in which case the web novel could have been condensed/pared down when making the transition into a light novel. If you believe that a book was not fully translated, please feel free to send an e-mail to contact@j-novel.club describing the exact scene with chapter numbers and/or print page numbers.
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  This topic is deleted!
  • Sunoya  

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  Sweet Reincarnation Manga on Amazon bug
  • Vine  

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  Hi there, Unfortunately, that's out of our hands. Amazon resize and recompress all epub graphics uploaded to them and don't provide a way for companies to override their algorithms if there's a problem. They also don't provide a specification sheet which would allow us to submit a version which we know works. I'm really sorry. The best I can tell you is to ask Amazon for a refund because they screwed up the book after uploading and then buy it from any of our other partner stores (Kobo, Apple Store, Google Play, Bookwalker) as none of them manipulate the images. Comixology does have some magic process which they run as well, but given that their platform is designed around the needs of graphic novels and comic art, the image quality will be non-deteriorated and our books are configured to work with Guided View.
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  I have a question about book purchases from other retailers.
  • doomrider7  

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  great reason to be a premium member! (not to mention all the other benefits)
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  Not receive a credit yet for this month..
  • marjon011  

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  The premium credit has been distributed for this month! Thank you all for your patience!
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  Missing Credit
  • jcochran  

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  Contact J-Club support at support@j-novel.club with you account details mentioning what has happened.