Corrections to already published volumes should be reported to support@j-novel.club

@StabbyStabby119

Hello,

Please email support@j-novel.club from the email you used to register with J-Nobel Club.

We can correct this there. Thank you

@cavr Sorry about that! It may have gotten broken in the migration. I've fixed it now.

This issue should now be resolved.

@pmaej I added volume 2 to a test account and it downloaded correctly for me. Have you tried logging out then back in, or using a different browser or an incognito window?

Ah okay, hopefully that can be fixed soon then as the subscription payments are still working for me so hopefully that would fix it.

I understand it might not be possible to know but is there any idea how long it might take for the save payments methods working across both coins and subscriptions? Just wondering if we are talking weeks or months.

Thanks

@rozbickon

Hi,

We are sorry you are encountering this issue. For all issues related to payments, please email us at support@j-novel.club

As it can involve sensitive financial information. It is not something we discuss on our forums.

Thank you

Also please note it is the weekend, and J-Novel Club works based on US business hours. So it will be addressed when business hours resume.

@myskaros Seems perfect! Thank you c:

@Jonathan-Kayne said in Pages Read progress error/bug for manga?:

Whats even more annoying is that as we can see in this discussion that this has been an issue for almost a year now. I feel they had plenty of time to fix this bug and as far as bugs go this one is pretty blatant.
They could even get away with adding a "mark as read" option and I am pretty sure most of us would be content with that.

Yeah making it easy to mark manga as read or unread would be an improvement.

In the Android app you can mark novel parts as read/unread by holding down on the part listing, but only if you access it via the series listing rather than the recent parts listing. For manga it currently just says the feature is not supported though.

Banished Former Hero 3 and Goblin Maiden 1 should both be available to download now!

@Rahul-Balaggan I wasn't aware of the work hours, sorry about that. I will wait until tomorrow then, thank you for clarifying.

Advice regarding a similar problem on a different thread that might be helpful:

@Rahul-Balaggan said in [PLEASE READ] - Issues after extended Maintenance:

Please go to the account tab of the app. Then in the top right corner there is a sign out button. Please tap that button and then sign back in.

If that does not work, please delete the app and download it again. Let’s know if the issue continues from there.

@GeorgeMTO said in The Frontier Lord Begins with Zero Subjects LN vol 6 part 5 is loading a black screen an the part selection menu is loading everything as default title.:

@heimdal7 should be fixed now, didn't load for me before but does now (got reported on discord and staff responded)

When you have a part opened the drop down menu to choose parts for the other volumes still listed as "default title (short)" for all other volumes.

The issue has been resolved!

Many thanks!

@Calvinabram

Please go to the third tab in the app. The top right corner has a log out icon. Please log out and back in.

That typically fixes it. If that doesn’t work delete the app and redownload it.