J-Novel app not working (Google Play)
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The app has been down on Android since early yesterday. Not sure why. Tried uninstalling and re-installing, no luck
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Hi,
We apologize for any inconvenience caused. While this is still being looked into, based on other customer reports the following should work.
1.) Restart the app by closing it and launching it.
If that doesn't fix it, clear the application data.
2a) On iOS: Delete the app from the home screen or under storage in system settings. Offloading the app will not clear the application data.
2b) On Android: In system settings, under the storage tab of the JNC mobile app, clear storage and cache.
We're going to keep looking into this and find any changes and fixes we can implement.
