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    Charged purchase for coins but didn’t receive them

    Support
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    • J
      JC1410 last edited by

      Purchased coins on app via Apple Pay and have since received the invoice but still no sight of coins in account. Have sent email to Support with supporting documents, hoping for reply soon.

      Rahul Balaggan 1 Reply Last reply Reply Quote 0
      • Rahul Balaggan
        Rahul Balaggan Staff @JC1410 last edited by

        @JC1410

        Hi,

        We apologize for the inconvenience. I can confirm we have received your support email.

        Unfortunately, it is currently the weekend. J-Novel Club is a US based company and we operate on standard US business hours. When business hours resume on Monday. Your email will be addressed.

        We appreciate your patience.

        Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
        J-Novel Club, Future Volume Release Schedule
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        • J
          JC1410 @Rahul Balaggan last edited by

          @Rahul-Balaggan noted, thank you.

          1 Reply Last reply Reply Quote 0
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