Why won't you take my money?
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If I add a card it will decline like 3 times before it goes thru, then after I press subscribe the promt says "You've reached a maximum amount of declines in 24 hrs". It's frustrating.
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Hello,
Apologies for the trouble you are experiencing with signing up for a membership.
For issues related to payment it is best to send an email to support@j-novel.club as it pertains to sensitive information.
Please be aware that as it is the weekend in the states your issue may not be resolved until the following business day, in this case that would be Tuesday.
Thank you
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Credit card declines are almost always an issue on your card's end, not our end. We use Stripe as our payment processor, which is one of the most prolific online payment processors next to Paypal. You should call your bank/card issuer to make sure they don't have some kind of automatic decline for J-Novel Club because our business is small.
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@myskaros will do
