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    i cant buy a subscription:(

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    • M
      mbsartorian last edited by mbsartorian

      hello when i want to buy a subscription this error occurs:

      Payment for this subscription requires additional user action before it can be completed successfully. Payment can be completed using the PaymentIntent associated with subscription.latest_invoice. Additional information is available here: https://stripe.com/docs/billing/subscriptions/overview#requires-action

      and it simply dont accept my payment for some reason.Help me please:(

      Shiny 1 Reply Last reply Reply Quote 0
      • Shiny
        Shiny Premium Member @mbsartorian last edited by Shiny

        I hope you can get this resolved so that you can join us in the Club. JNC recommend that you email them about such issues.

        @myskaros said in Failed to purchase 1C : Invalid account.:

        For any issues related to payment or purchases, it would be best to email support@j-novel.club as you probably don't want to share private information on our public forum :)

        Stay shiny, y'all.

        M 1 Reply Last reply Reply Quote 0
        • M
          mbsartorian @Shiny last edited by

          @shiny ok thank you

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          • jpwong
            jpwong Premium Member last edited by

            I think that error may mean that it's a problem with 3D secure which JNC currently doesn't use (it's on their to do list). I'm not sure anything can be done if that's the issue at least until the payment part of the site gets updated.

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