Card Issues
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I am having problems adding my debit card. Its just declining it
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@kingish02 You should probably send an email to the support inbox as this involves financial information. Please be aware that as it's the weekend, they may not get back to you until tomorrow.
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If your card is being declined, it is almost certainly a problem that needs to be resolved on your card's side, not anything we or Stripe (our payment processor) can solve. One possibility is that because J-Novel Club is a small company, your bank may automatically blacklist us, so you might have to ask if this is the case and to whitelist the transaction if so.
