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    Didn't get any coins or credits for May

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    • L
      LizKim Premium Member last edited by LizKim

      I still haven't received my credits for May. Do you know when they will be distributed?

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        GeorgeMTO @LizKim last edited by

        @LizKim they were distributed on the 15th, I definitely received mine as I haven't purchased any coins yet and have 699 now, I know several others who commented about getting theirs.

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          LizKim Premium Member last edited by

          Thanks @GeorgeMTO. Can someone from JNovel please investigate why I didn't get my credit for May? Thanks.

          jpwong A 2 Replies Last reply Reply Quote 0
          • jpwong
            jpwong Premium Member @LizKim last edited by

            @LizKim You'll probably want to drop them an email support@j-novel.club since they may need account details to look into the issue.

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              anony-mouse99 Premium Member @LizKim last edited by

              @LizKim are you checking on the website or via the iOS app?

              I thought I didn’t get my credit for May either. Then I went to the website in a browser and it shows as coins.

              The iOS app does not show the info since it has not been updated to show coin totals.

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                admin Staff @anony-mouse99 last edited by

                @anony-mouse99 As you have probably heard from other companies, pushing an update and getting it APPROVED in the app store (both ios and android) is becoming more and more a game of random chance... Updating the app to show coin totals will happen at the same time we update it to allow coin purchases which is next on our to-do list, yes...

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