Subscription issue
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Can anyone assist me, im trying to buy a subscription and thing is not working.
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@Edda_ayuste Since you may need to disclose credit card information to get support, please email support@j-novel.club for assistance.
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@myskaros i already did, no one is responding.
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@Edda_ayuste We're based in the US and it's currently late evening, so we ask for your understanding.
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@myskaros hi, im still not getting any response from your team, can i maybe get someone to call thru a zoom or whatever app i can use. I really want to get the sub and support you guys.
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Hello,
We see your email, as said above we are a US based team. Your email response to our last email came in overnight and during the weekend. That is why no immediate response was given.
When US business hours begin we will start addressing support emails in the order they were received.
Your patience until your email is addressed is appreciated.
Thank you
