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    [Complete] Website and App maintenance!

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    • Phabiohost
      Phabiohost Premium Member last edited by

      Rip. I had hoped to catch up with some series before I went to bed here. No luck. Guess I'll do it over the weekend.

      Reminder that most of H. P. Lovecraft's stories are set in or near Massachusetts, so you should be mentally giving all the characters Boston accents. "Oh my gahd it's an eldritch harrah from beyahnd the stahs"

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        LightningLeaf Premium Member last edited by

        Won't they be shut down and at home by now?

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          GeorgeMTO @LightningLeaf last edited by

          @LightningLeaf JNC don't have an office, they're a remote company. So they always have been home.

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            Marnheus Premium Member last edited by

            Error 404 instead of the maintenance message... I don't know if it's a good sign...

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              Cidolfas Premium Member last edited by

              The android app let me log on just fine though not without issue

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              • P
                Phredis Premium Member last edited by Phredis

                It appears to be up!

                Edit: As in, I can view all the books and prepub sections I should have access to, not just "I can log in". 🎉

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                • X
                  xatrah Premium Member last edited by

                  Forgot my password,
                  pressed the button,
                  got email "Click here to login and reset your password"
                  link asks me to log in to reset password

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                    HarmlessDave Premium Member last edited by

                    Home page is missing the October catch-up section below the new releases, for Windows PC - Google Chrome.

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                      Phredis Premium Member @HarmlessDave last edited by

                      @HarmlessDave Not just there. They also can't be accessed as catchup titles at all on Brave Browser (logged in, premium membership). Including when you search ("no results" displays) or manually access them (shows rent-or-buy popup).

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                      • B
                        Brentoni Premium Member last edited by

                        I have a problem, I always logged in with Google in the past but after the maintenance I can't see that option. I don't remember ever even having a password and when I used the option to reset a forgotten password it sends me an email but if I follow the link it just says "Loading authorization data...".

                        Does anyone know what to do?

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                          jamesrob1989.th61gx6 Member @Brentoni last edited by

                          @Brentoni I am having the same issue. Which is super weird because I am still logged into the Forum

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                          • MPT
                            MPT Translators last edited by

                            The Google login issues are known and it's been temporarily removed. You'll need to use password recovery, but differences between Nina and plain JNC have caused issues which are currently being fixed.

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                              jamesrob1989.th61gx6 Member @MPT last edited by

                              @MPT password recovery is still throwing up an error. Is there a work around?

                              MPT 1 Reply Last reply Reply Quote 0
                              • MPT
                                MPT Translators @jamesrob1989.th61gx6 last edited by MPT

                                @jamesrob1989-th61gx6 according to Sam on the discord, it's just been fixed, so try again.

                                EDIT: Someone else who was having the issue has also confirmed it's fixed.

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                                • Travis Butler
                                  Travis Butler Premium Member last edited by

                                  Let us know when you’re ready to take suggestions/bug reports. :)

                                  ...Cats are the proof of a higher purpose to the universe.

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                                    Ingraman Premium Member last edited by

                                    “Server temporarily unavailable” message when trying to log in with the iOS app.

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                                      Brentoni Premium Member last edited by

                                      Not sure exactly what happened but I am now logged in. I was just trying to get another password reset email sent after the first attempt failed when suddenly it said I was logged in. I didn't use any password or see the google link I was just in, as if it had synced the site to my forum session or found my old session or something.

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                                        roelofs Premium Member @Phredis last edited by roelofs

                                        @Phredis Catchup suddenly shows as catchup, but clicking on anything but part 1 now gives "you have no access." There's also no memory of anything read so far.

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                                        • MPT
                                          MPT Translators @roelofs last edited by

                                          @roelofs said in [Extended] Website and App maintenance!:

                                          @Phredis Catchup suddenly shows as catchup, but clicking on anything but part 1 now gives "you have no access." There's also no memory of anything read so far.

                                          To quote Sam from the Discord:

                                          read progress will be restored over the next day or two as there are 15 million entries

                                          And

                                          we're doing it in reverse choronoligcal order so most recently read stuff should appear sooner

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                                            Lex Member last edited by

                                            I'm able to login but when I try to read prepubs it gives me an error "connection refused from labs.j-novel.club". This is using the website. Anyone else with the same problem?

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