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    [PLEASE READ] - Issues after extended Maintenance

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    • I
      Iciely Premium Member last edited by Iciely

      New issue, unsure if it's related but when trying to read the new hell mode manga chapter here https://j-novel.club/read/hell-mode-manga-volume-5-chapter-3 I get "Error 0NaN

      no files found in directory /data/manga/5e1dae52-eecc-4eb7-8154-006a12d882a5"

      Another new manga chapter (the new d-genesis) seems fine, if that helps inform anything.

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      • L
        lily_myne Premium Member last edited by

        Will you be making an announcement when this is all fixed? It's very hard to keep track of progress when it won't save my place.

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        • S
          SolusVenator Member @SolusVenator last edited by

          @SolusVenator
          Recent progress now restored and working for new novel chapters only, manga progress not saved. Also reading progress older than the currently released books not there.
          (Old issue while you are looking at why the manga progress is not working. Many manga chapters wil not show as read completely even it you press the next chapter at the bottom. Random if it shows as completely read or 80-90% read when you complete the chapter. I state again this last bit is an issue that predates the web page maintenance)

          pcj 1 Reply Last reply Reply Quote 0
          • pcj
            pcj Premium Member @SolusVenator last edited by

            @SolusVenator it keeps coming up and people are forgetting the answers already given. But as stated just a couple messages back, this thread is long and confusing enough that it's hard to keep track of them all, so I can't fault you for it. :-)

            My understanding is that the old bug where it got the page count wrong on manga needed a two-part fix. The first part was that the back end wasn't properly keeping track of the page count, so the front end could only guess (and usually got it wrong). This was supposedly fixed by the back end changes they just deployed this last week. But that change involved adding a field that didn't exist before to the manga records, and the front end doesn't know how to read that field. The fix to the front end is still pending (and taking a back seat to other changes that are more user-impacting like logging in and buying coins and so forth).

            A little bit of that is guessing on my part, but most of that is based on bits and pieces of things I've seen said on the forum and on Discord by the developers. If I got any if that wrong maybe someone will step up with a correction.

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            • S
              Storm Goldie.iskf5fz 0 Premium Member @Marius8 last edited by

              @Marius8 My previous reading log has been wiped out. I have no idea where I was on so many books. Both manga and light novels don't show any progress... I'm talking at least 20 current books I was in the middle of reading.

              sorvani 1 Reply Last reply Reply Quote 2
              • Innovan
                Innovan Premium Member last edited by

                Android (Samsung). Have already tried uninstalling the app and reinstalling twice.

                If I go to the forums in a browser, my login and password work fine.

                With the android app, my login and password work for reading content. But if I use the forum link within the app, it prompts for login/password but these never work, and using the "lost login" prompt from here never generates an email that allows changing the password.

                Maybe the forum link within the app is pointing to a stale server instance?

                1 Reply Last reply Reply Quote 0
                • sorvani
                  sorvani Premium Member @Storm Goldie.iskf5fz 0 last edited by sorvani

                  @Storm-Goldie-iskf5fz-0 said in [PLEASE READ] - Issues after extended Maintenance:

                  @Marius8 My previous reading log has been wiped out. I have no idea where I was on so many books. Both manga and light novels don't show any progress... I'm talking at least 20 current books I was in the middle of reading.

                  As has been stated, there is no tracking read status on manga at all right now.

                  All LN should have history back to early September right now. New reading of a LN in a browser on the main site does not track read history. But then in the browser, there has never been a way to see it normally, but it was always tracked before. Reading a LN in the app or in Crimson’s web app track status normally for everyone else. Are you sure your app is updated?

                  Ekun A 2 Replies Last reply Reply Quote 0
                  • Ekun
                    Ekun Premium Member last edited by Ekun

                    @Rahul-Balaggan said in [PLEASE READ] - Issues after extended Maintenance:

                    ePub downloads not available
                    Calendar displays inaccurate names for parts
                    Saved part reading progress is reset
                    App release view lists unavailable future parts
                    Password reset link issues
                    Google Single Sign-On is not available
                    We will work on fixing these and other issues as quickly as we can.

                    Another issue to check and fix to add to the list ...

                    Screen ON, keep screen on while reading
                    

                    As it is now NOT working, and my screen dims and turns off if i leave the hanset aside for long ...

                    App last updated: 8 Oct 2024 
                    version: 3.1.1
                    

                    Handset device; "Samsung" Galaxy Tab A7 Lite [SM-T225]
                    OS: One UI 6.1 (Android 14)
                    GPlay update: 1 August 2024

                    spoiler

                    Thanks!

                    Mangawa kikenjanai, kedo mugakowa! >_<

                    1 Reply Last reply Reply Quote 1
                    • Ekun
                      Ekun Premium Member @sorvani last edited by Ekun

                      @sorvani
                      My reading "status" is ONLY PARTIALLY recovered!

                      My NOT YET recovereted read STATUS list:

                      1 ~ The Apothecary Diaries: Vol 12 - Part 1 (may 24) up to P 13 [recovered from part 14 to 17]

                      2 ~ Chivalry of a failed Knight V 3 part 9 (Aug 9th) down ...

                      3 ~ Now I'm a Demon Lord! Happily ever after with monster girls in my dungeon: Vol 10 part 8 (Aug 2th) to down

                      4 ~ Lucia and the Luoom: Vol 2 part 9 (Jul 29th) down > to p1

                      5 ~ Knight's & Magic Vol 4 Part 14 (Jul. 26th)

                      6 ~ TEARMOON Empire, Vol. 13 (all read status missing)

                      7 ~ Private Tutor of the Duke's daugther Vol 13

                      8 ~ The Brilliant Healer's new life in the shadows V 4 Parts 1 to 7 (july 20th)

                      9~ ASCENDANCE of a Bookworm ALL 33 Vols ?___?
                      0__ó

                      how its this even happened!!!!!!
                      

                      ...

                      FANBOOK 4 (AoB) if I acces the book from "My library" on the App. ALL Parts are "unread"... but EXTRANGELY... if I do acces from the "Pre-pubs" (long press -Open Volume- ). ... All parts are mark as READ.

                      In fact! Any volume I've past read, ALL of them apear now as UNREAD when acessing them from "My Library"

                      Mangawa kikenjanai, kedo mugakowa! >_<

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                      • E
                        everygamer Premium Member last edited by everygamer

                        What's the status on reading history and tracking, looks like Manga is still broken, won't even track new things I've read.

                        This includes logging out, deleting and reinstalling the app, clearing the cache and storage. Multiple tests. Both on my Samsung tablet and phone.

                        Kinda wish you guys just rolled back the upgrade instead of tuffing it out. Total mess

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                        • E
                          everygamer Premium Member @everygamer last edited by

                          This post is deleted!
                          1 Reply Last reply Reply Quote 0
                          • jpwong
                            jpwong Premium Member last edited by

                            I noticed that the calendar isn't properly showing your follows for ebook releases though it does work properly for pre-pub parts.

                            1 Reply Last reply Reply Quote 1
                            • A
                              Alifanfaron Premium Member @sorvani last edited by

                              @sorvani you can track reading progress in the web app, you just tooltip the chapters (hold down finger on chapter header if you're using a phone/tablet).

                              I can see my old reading progress but haven't been making any new progress. 😓

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                              • A
                                Altainia Member last edited by

                                It appears that renting is not an option anymore.

                                Rahul Balaggan G 2 Replies Last reply Reply Quote 0
                                • Rahul Balaggan
                                  Rahul Balaggan Staff @Altainia last edited by

                                  @Altainia can you elaborate on this?

                                  Did the rental screen not come up?
                                  Did the screen come up, but it did not let you rent?
                                  Did you click rent but it did not go through and still took your coins?

                                  Any additional information would be helpful. I used a normal account and was able to get to the rental screen and it’s no issues. I also did rent the part and it worked as intended. So it worked for me.

                                  Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                  J-Novel Club, Future Volume Release Schedule
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                                  A 1 Reply Last reply Reply Quote 0
                                  • G
                                    GeorgeMTO @Altainia last edited by

                                    @Altainia was it only one series you tried? Some series don't have renting as an option iirc

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                                    • A
                                      Altainia Member @Rahul Balaggan last edited by

                                      @Rahul-Balaggan I was going to report that I didn't get a rental screen, and that I had tried it with a few series just to be sure it wasn't me being unlucky picking a series that couldn't be rented, but I went ahead and tried it with a few more and... I may have just got unlucky in my initial few test series... Sorry.

                                      1 Reply Last reply Reply Quote 2
                                      • Rahul Balaggan
                                        Rahul Balaggan Staff last edited by

                                        All good, just glad it doesn’t have to be added to the list. Thank you

                                        Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                        J-Novel Club, Future Volume Release Schedule
                                        Manga FAQ
                                        Premium Content List

                                        1 Reply Last reply Reply Quote 1
                                        • E
                                          earthsenshi Premium Member last edited by

                                          Hello,
                                          None of my reading progress pre-maintenance has come back yet. I use the android app on my phone and tablet. I've logged out and back in, as well as uninstalled and reinstalled the app. It sounds like many people got their progress back by now. Is this just a matter of continuing to be patient?

                                          Rahul Balaggan 1 Reply Last reply Reply Quote 1
                                          • Rahul Balaggan
                                            Rahul Balaggan Staff @earthsenshi last edited by

                                            @earthsenshi

                                            Hello,

                                            yes we are still actively working on getting all of the reading progress back. This will be days of work.

                                            We are starting with the latest data working backwards.

                                            Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                            J-Novel Club, Future Volume Release Schedule
                                            Manga FAQ
                                            Premium Content List

                                            J 1 Reply Last reply Reply Quote 1
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