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    [PLEASE READ] - Issues after extended Maintenance

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    • sorvaniS
      sorvani Premium Member @Storm Goldie.iskf5fz 0
      last edited by sorvani

      @Storm-Goldie-iskf5fz-0 said in [PLEASE READ] - Issues after extended Maintenance:

      @Marius8 My previous reading log has been wiped out. I have no idea where I was on so many books. Both manga and light novels don't show any progress... I'm talking at least 20 current books I was in the middle of reading.

      As has been stated, there is no tracking read status on manga at all right now.

      All LN should have history back to early September right now. New reading of a LN in a browser on the main site does not track read history. But then in the browser, there has never been a way to see it normally, but it was always tracked before. Reading a LN in the app or in Crimson’s web app track status normally for everyone else. Are you sure your app is updated?

      EkunE A 2 Replies Last reply Reply Quote 0
      • EkunE
        Ekun Premium Member
        last edited by Ekun

        @Rahul-Balaggan said in [PLEASE READ] - Issues after extended Maintenance:

        ePub downloads not available
        Calendar displays inaccurate names for parts
        Saved part reading progress is reset
        App release view lists unavailable future parts
        Password reset link issues
        Google Single Sign-On is not available
        We will work on fixing these and other issues as quickly as we can.

        Another issue to check and fix to add to the list ...

        Screen ON, keep screen on while reading
        

        As it is now NOT working, and my screen dims and turns off if i leave the hanset aside for long ...

        App last updated: 8 Oct 2024 
        version: 3.1.1
        

        Handset device; "Samsung" Galaxy Tab A7 Lite [SM-T225]
        OS: One UI 6.1 (Android 14)
        GPlay update: 1 August 2024

        spoiler

        Thanks!

        Mangawa kikenjanai, kedo mugakowa! >_<

        1 Reply Last reply Reply Quote 1
        • EkunE
          Ekun Premium Member @sorvani
          last edited by Ekun

          @sorvani
          My reading "status" is ONLY PARTIALLY recovered!

          My NOT YET recovereted read STATUS list:

          1 ~ The Apothecary Diaries: Vol 12 - Part 1 (may 24) up to P 13 [recovered from part 14 to 17]

          2 ~ Chivalry of a failed Knight V 3 part 9 (Aug 9th) down ...

          3 ~ Now I'm a Demon Lord! Happily ever after with monster girls in my dungeon: Vol 10 part 8 (Aug 2th) to down

          4 ~ Lucia and the Luoom: Vol 2 part 9 (Jul 29th) down > to p1

          5 ~ Knight's & Magic Vol 4 Part 14 (Jul. 26th)

          6 ~ TEARMOON Empire, Vol. 13 (all read status missing)

          7 ~ Private Tutor of the Duke's daugther Vol 13

          8 ~ The Brilliant Healer's new life in the shadows V 4 Parts 1 to 7 (july 20th)

          9~ ASCENDANCE of a Bookworm ALL 33 Vols ?___?
          0__ó

          how its this even happened!!!!!!
          

          ...

          FANBOOK 4 (AoB) if I acces the book from "My library" on the App. ALL Parts are "unread"... but EXTRANGELY... if I do acces from the "Pre-pubs" (long press -Open Volume- ). ... All parts are mark as READ.

          In fact! Any volume I've past read, ALL of them apear now as UNREAD when acessing them from "My Library"

          Mangawa kikenjanai, kedo mugakowa! >_<

          1 Reply Last reply Reply Quote 0
          • E
            everygamer Premium Member
            last edited by everygamer

            What's the status on reading history and tracking, looks like Manga is still broken, won't even track new things I've read.

            This includes logging out, deleting and reinstalling the app, clearing the cache and storage. Multiple tests. Both on my Samsung tablet and phone.

            Kinda wish you guys just rolled back the upgrade instead of tuffing it out. Total mess

            E 1 Reply Last reply Reply Quote 0
            • E
              everygamer Premium Member @everygamer
              last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • jpwongJ
                jpwong Premium Member
                last edited by

                I noticed that the calendar isn't properly showing your follows for ebook releases though it does work properly for pre-pub parts.

                1 Reply Last reply Reply Quote 1
                • A
                  Alifanfaron Premium Member @sorvani
                  last edited by

                  @sorvani you can track reading progress in the web app, you just tooltip the chapters (hold down finger on chapter header if you're using a phone/tablet).

                  I can see my old reading progress but haven't been making any new progress. 😓

                  1 Reply Last reply Reply Quote 0
                  • A
                    Altainia Member
                    last edited by

                    It appears that renting is not an option anymore.

                    Rahul BalagganR G 2 Replies Last reply Reply Quote 0
                    • Rahul BalagganR
                      Rahul Balaggan Staff @Altainia
                      last edited by

                      @Altainia can you elaborate on this?

                      Did the rental screen not come up?
                      Did the screen come up, but it did not let you rent?
                      Did you click rent but it did not go through and still took your coins?

                      Any additional information would be helpful. I used a normal account and was able to get to the rental screen and it’s no issues. I also did rent the part and it worked as intended. So it worked for me.

                      Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                      J-Novel Club, Future Volume Release Schedule
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                      A 1 Reply Last reply Reply Quote 0
                      • G
                        GeorgeMTO @Altainia
                        last edited by

                        @Altainia was it only one series you tried? Some series don't have renting as an option iirc

                        1 Reply Last reply Reply Quote 0
                        • A
                          Altainia Member @Rahul Balaggan
                          last edited by

                          @Rahul-Balaggan I was going to report that I didn't get a rental screen, and that I had tried it with a few series just to be sure it wasn't me being unlucky picking a series that couldn't be rented, but I went ahead and tried it with a few more and... I may have just got unlucky in my initial few test series... Sorry.

                          1 Reply Last reply Reply Quote 2
                          • Rahul BalagganR
                            Rahul Balaggan Staff
                            last edited by

                            All good, just glad it doesn’t have to be added to the list. Thank you

                            Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                            J-Novel Club, Future Volume Release Schedule
                            Manga FAQ
                            Premium Content List

                            1 Reply Last reply Reply Quote 1
                            • E
                              earthsenshi Premium Member
                              last edited by

                              Hello,
                              None of my reading progress pre-maintenance has come back yet. I use the android app on my phone and tablet. I've logged out and back in, as well as uninstalled and reinstalled the app. It sounds like many people got their progress back by now. Is this just a matter of continuing to be patient?

                              Rahul BalagganR 1 Reply Last reply Reply Quote 1
                              • Rahul BalagganR
                                Rahul Balaggan Staff @earthsenshi
                                last edited by

                                @earthsenshi

                                Hello,

                                yes we are still actively working on getting all of the reading progress back. This will be days of work.

                                We are starting with the latest data working backwards.

                                Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                J-Novel Club, Future Volume Release Schedule
                                Manga FAQ
                                Premium Content List

                                J 1 Reply Last reply Reply Quote 1
                                • S
                                  Spacebssn Premium Member
                                  last edited by Spacebssn

                                  Hi - just want to make sure I understand going forward as I am someone who has never used the app… So, from now on, only reading progress will be tracked in the app? Correct?

                                  I frequently read from my laptop (in a browser) as I only have a small screen on my older phone (even with tiny font still have to change pages about 3-4x/minute), so I will need to adjust and keep track in other ways…

                                  S 1 Reply Last reply Reply Quote 1
                                  • I
                                    Ingraman Premium Member
                                    last edited by Ingraman

                                    Yay! I finished reading the new Frontier Lord chapter, and it’s been shown as “read” in the app! Another thing appears to have been checked off the to-do list. :)

                                    Edit: Spoke too soon. The Rebuild World chapter is still shown as unread… :( Well, it’s some signs of progress, at least.

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      jpm0nki Premium Member @Rahul Balaggan
                                      last edited by

                                      @Rahul-Balaggan thanks for the update on this! Will wait patiently for my reading status to recover :)

                                      1 Reply Last reply Reply Quote 0
                                      • F
                                        farson135 Member
                                        last edited by

                                        A number of titles still have messed up titles for the Parts. Some of them have been fixed, but here are a few random ones that haven't;

                                        Grimgar Volume 18; all the part titles are "grimgar"

                                        Chivalry of a Failed Knight Volume 3; "Default Title(Short)"

                                        The Coppersmith's Bride Volume 3 (not sure if this change is intentional) ; "Coppersmith Ch 15" and then each part is the chapter number.

                                        Duchess in the Attic Volume 1; "Duchess in the Attic" (no part number)

                                        1 Reply Last reply Reply Quote 2
                                        • H
                                          haiiro Member
                                          last edited by haiiro

                                          Not sure if this a site issue or a policy change, but: I live in Japan, and the site used to block me from reading Housekeeping Mage unless I used a VPN to access it from a US-based IP. Since the maintenance, the region blocking is gone and I can read the new Housekeeping Mage parts with no VPN.

                                          I... don't know why I'm reporting this, as it's been a positive change for my experience on the site.

                                          1 Reply Last reply Reply Quote 1
                                          • PerplexedP
                                            Perplexed Premium Member
                                            last edited by

                                            So I have noticed that it seems I no longer have the option to use Google Pay to buy coins on the Website. When I try to buy coins it takes me to the new payment page where there only is the option to pay with card.

                                            If I go to the new billing page and try to add a new payment method there however, I do have the option to use Google Pay (though I haven't actually added a new payment method since the update as I already have one attached from before. I don't know if I need to re-add it there or something for it to become available to buy coins with? Seems a bit odd that this new billing page is separate to the one for coins but I don't know if they are meant to be linked or not.).

                                            I am using Chrome with AdBlock disabled on the site so I believe I should be able to use Google Pay. I could before the extended maintenance anyway.

                                            Thanks

                                            1 Reply Last reply Reply Quote 0
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