Coin Email Receipt Shows Wrong Purchase Price
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Hello, I noticed that in two separate purchases today of 4,999 coins, I was charged the correct amount each time but for some reason the email receipt for both showed a lower price. Looking at my past receipts, they all had the correct amount so something has happened recently to your system, sometime after July 21st as that was the last time I had purchased coins with correct receipts. Just wanted to let you know in case some other bugs were going on in your purchasing and/or receipt system that might become actual problems for others.
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Hello thank you for brining this up.
This should now be corrected, of not it will be looked into more thoroughly when business hours resume on Monday.
Thank you
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I understand it's still the weekend, but I just wanted to chime in that it looks like the issue still exists so should still be looked into when business hours resume.
I just purchased some coins and the values in my account and charged to my card are correct, but the dollar amount listed in the email as well as the transaction history available for my account show a lower than expected dollar amount.
