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    Renewed my membership but it won't let me read new chapters

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    • T
      TheCuteSuccubus last edited by

      I renewed my membership but its not letting me read the most recent chapters of the novels that I'm following.

      1 Reply Last reply Reply Quote 0
      • K
        Kurzaa Member last edited by

        Try logging out and back in again. If using a web browser, also try clearing your cache if that doesn't work.

        1 Reply Last reply Reply Quote 0
        • Rahul Balaggan
          Rahul Balaggan Staff last edited by

          Hello,

          Just chiming in to say. This has been addressed via email support.

          Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
          J-Novel Club, Future Volume Release Schedule
          Manga FAQ
          Premium Content List

          1 Reply Last reply Reply Quote 1
          • A
            amirul last edited by

            I'm having this same issue. just renewed my subscription yesterday after a few months of cancelation. but it only allowed me to read free chapter as if I'm not subscribed. Already tried to logout then logging back in, still the same issue. This occurred both on Website and on Android App.

            Free Chapter

            Error after clicking next chapter

            Result if clicking part directly from series homepage

            My subcription

            Payment history

            Screenshot from Android App

            Screen recording from Android App

            Rahul Balaggan 1 Reply Last reply Reply Quote 0
            • Rahul Balaggan
              Rahul Balaggan Staff @amirul last edited by

              @amirul

              Hi,

              You subscribed at the Reader tier. That does not allow access to the pre-pubs. Only to volumes in the readers library.

              You can change your subscription in billing to the Club tier. That will give you access to the prepubs.

              If you have further questions, please email support@j-novel.club

              Thank you

              Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
              J-Novel Club, Future Volume Release Schedule
              Manga FAQ
              Premium Content List

              A 1 Reply Last reply Reply Quote 2
              • A
                amirul @Rahul Balaggan last edited by

                @Rahul-Balaggan Thank you for the quick reply! I have updated my subscription, thank you for pointing that out. I remembered that I used to subscribe to the lowest tier to be able to read pre-release parts, didn't realized there's a new lowest tier (or maybe it has always been there?) anyway, thanks for the help! 😃👍

                jpwong 1 Reply Last reply Reply Quote 1
                • jpwong
                  jpwong Premium Member @amirul last edited by

                  @amirul No they reddid the membership tiers in October. You can check out the forum post about the news here https://forums.j-novel.club/topic/9661/important-update-new-subscription-tiers-readers-library-now-live-as-of-october-3-2025

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