Prices during sales not updated on Kobo site

[Dizyab]

For the past few sales that JNC have held (including the current summer sale), the sale price hasn't been updated on the Kobo store, as well as some times Apple Books.

Sales prices seem to only be set on Amazon, Bookwalker and B&N.

I've sent a couple of emails to the j-novel club support email but haven't had any responses.

Could this be looked into?

[Rahul Balaggan]

@Dizyab

Hi,

We have a stock answer about this that does get sent out to anyone who asks.

I am the one who sends them out and I am not seeing any unanswered emails about this. Perhaps it went to spam?

Here is the response:

Thank you for your email. We apologize for any confusion or inconvenience caused.

We are in the process of changing how we distribute our books on Kobo for sale.
As such, we are in a half-state/limbo state where some books are on the new method, and some are on the old method.

Any books distributed on the new method will appear on the sale. Any on the old method will not.

We do plan on bringing all books from the old method to the new method in time. Unfortunately, that means some books part of our sale will not go on sale on Kobo.