No more Premium E-books to purchase?
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As I browse through new series and old books update, I notice that there's no longer Premium to choose from "Buy E-Book".
Since I want to buy E-books directly from J-Novel but is it no loner available? and what about my remaining credits?
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Since I just bought a bunch for the Cyber Monday sale, I hope it's a web-site error. I am also unable to read any prepub parts beyond part 1 for any of the series I tried.
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It should be other wise they’ll need to be refunding people a lot of money. Not just on credits already purchased but also on premium memberships that would no longer have any value at all.
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huh, noticed that too now. It worked fine yesterday tho? Hopefully it is just a site error (since you can still buy credits)
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Everything seems to be working fine now, I was able to successfully buy a premium e-book and I can now read the prepubs again.
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@rahul-balaggan No the option to buy premium ebooks is still not coming up for me.
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@catstorm Try hard refreshing the site (Ctrl+F5) and if you're just testing randomly don't forget to make sure the series you're trying actually has ebooks to buy.
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@jpwong nah man, it's not on my end. I've tried on PC on iphone, on ipad I've logged out and back in I've switched devices off and on I've cleared browser history and cookies, nothing I do returns the premium buy option to books.
Also I've been checking through older series that I never purchased like "campfire cooking" to check if it's working.
Edit: I also just attempted it on different internet browsers so I've tried Firefox, Chrome, and Edge still no dice.
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@catstorm Not sure what’s going on there I can see all the ebook options for all the books that currently have them
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@catstorm not sure then, I can see premium purchase buttons. The only thing I can think based on what you've tried already is that JNC uses a caching server (like cloudflare or something) and it just hasn't refreshed the cache for your region. I can only suggest giving it a while before trying again.
I'm guessing that if opened a direct link to the credit redemption page for a series' volume it would work properly.
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Ok, I can read parts now (whew) but the Premium button is still missing. It seems like the direct link would work but I did not complete the purchase this time.
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I'm having the same problem. I wanted to use my credit but the option to purchase directly from JNovel is missing. I guess I cannot buy anything directly from JNovel right now?
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Add me to that list. No Premium button for Smartphone 18.
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The issue has been reported, and should be fixed, later today.
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Did wonder why I could not preorder Lazy Dungeon Master 8. Now I know why.
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Sam provided an update earlier, it should be fixed soon: https://twitter.com/jnovelclub/status/1206708796590108672
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The situation should be resolved
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Yep just checked now everything all good on my end.