Question
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I don't know where i should be posting this, but I am having trouble changing my user pic. I have tried removing the old one then adding the new... fail then tried just adding a new pic..... fail So i was wondering if there is a trick to it?
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@Gus-The-Snail Could you link the new picture you are trying to change it to, as well as the error message you are getting and the browser you are using?
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@chocolatkey Using firefox and getting no error messages.. it is just weird
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@Gus-The-Snail And the image?
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@chocolatkey my original is of gus the snail..... the new one is of myne
Edit: new file pic in top right ok. but not in forum posts
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@Gus-The-Snail Yes, I mean could you please upload the image to a file-sharing site, so I have the actual file
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@chocolatkey does discord work for you?
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@Gus-The-Snail Yes, I am there as a staff member with the same username
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@chocolatkey is there a way to send a private message? I have no access to the jnovel discord...
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@Gus-The-Snail That functionality exists on Discord, yes. Not on the forum, you can email support@j-novel.club if need be
Edit: Sorry, I misunderstood your message. The JNC Discord link is located here: https://forums.j-novel.club/topic/2995/j-novel-club-discord-server/6
You can also upload an image in your forum post
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@chocolatkey which area would you like me to post it in?
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@Gus-The-Snail Just click this button.
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@Gus-The-Snail I received your email, and tried changing your profile image, and it worked. I think this might have been a caching issue since you mention not getting an error. The profile images are cached for a bit, so it can take a bit for them to update. I am glad to clear that cache for anyone who has issues
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@chocolatkey Have placed it in J-novel club # tweets
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@Gus-The-Snail Can you see the new image yet? If not try hard refreshing (ctrl+shift+r) or checking in incognito or another browser
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@chocolatkey Seems to be up and going
Life is not as easy as 3.1415926535
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@chocolatkey didn't we also have a similar conversation about this before? I think you said that the cache was 2 hours, and indeed last time I changed profile picture it took a while before it was shown.
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@Gus-The-Snail Also forgot to say thank you. So thank you for all your help.
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@tgquan67 Yes, we did. I misinterpreted @Gus-The-Snail 's initial report of ""I have tried removing the old one then adding the new... fail then tried just adding a new pic..... fail So i was wondering if there is a trick to it?". I saw "fail" and assumed that meant the new image never got uploaded. But clearly it got uploaded and just didn't show
