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    Report Website Bugs Here!

    Scheduled Pinned Locked Moved Support
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    • Sam PinanskyS
      Sam Pinansky Translators @Anpan
      last edited by

      @anpan Ugh, seriously?

      I didn't want to have to move to a "real" CDN for the images until we got a little bigger, but if S3 keeps being bad like this we might need to.

      AnpanA 1 Reply Last reply Reply Quote 0
      • AnpanA
        Anpan Premium Member @Sam Pinansky
        last edited by

        @sam-pinansky Honestly, how much traffic and load do you even have? Even with all the images, I can't see it exceeding what can be delivered by a simple dedicated server in the lower price ranges, possibly two for increased reliability.
        From what I gather, it doesn't seem like S3 is all that much more reliable either, albeit probably simpler to set up and scale.

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        • F
          Firo
          last edited by Firo

          It maybe because I am still using the iPad 2 but when I went to confirm my email it got stuck in the loading window for fifteen minutes. Now I can't try it on my galaxy s6 because the token was used. I love light novels and would like to explore the ones in your collection but I can't go any further till this gets resolved.

          1 Reply Last reply Reply Quote 1
          • A
            aldifrasdaku
            last edited by

            I can't seem to redeem my coupon code for free trial. I can click the apply coupon and it says that I can get the free trial. But after I click the "Submit Securely", it stays in loading animation and won't move on or even load to another page. I tried refreshing the page and re-enter my coupon code but it still happening. I'm using google chrome. I don't have a credit card so this is a rare chance for me. Please fix this.

            _ 1 Reply Last reply Reply Quote 0
            • _
              _08 @aldifrasdaku
              last edited by

              @aldifrasdaku Unless something changed recently, you still need a valid card to apply for trial. You can cancel subscription right away to avoid monthly payment after end of trial and keep using trial until it ends but you still need a card for all that.
              Here's an old related post:
              @sam-pinansky said in Fall Special! 3 Month Free Trial Offer:

              We need a valid form of payment even if it's a free trial, sorry!

              1 Reply Last reply Reply Quote 0
              • LegitPancakeL
                LegitPancake Premium Member
                last edited by

                I'm not sure if this counts as a website bug, but the app (iOS for me but I've heard it's the same for Android) is not showing the October "launch titles," but only the first part previews. I've reloaded several times and made sure I was logged in, so it seems to be an app problem. The desktop version seems to work just fine however.

                Sam PinanskyS 1 Reply Last reply Reply Quote 0
                • Sam PinanskyS
                  Sam Pinansky Translators @LegitPancake
                  last edited by

                  @legitpancake I'm investigating.

                  1 Reply Last reply Reply Quote 0
                  • _
                    _08
                    last edited by _08

                    Links in j-novel.club/./titleslug format stopped working, only j-novel.club/./titleslug/search works now. That's kinda important because former is used for upcoming events.
                    Edit: it works if you navigate and stay on the same tab. Doesn't work if you open it in the new tab.

                    Aruseus493A 1 Reply Last reply Reply Quote 1
                    • Aruseus493A
                      Aruseus493 @_08
                      last edited by

                      @_08 said in Report Website Bugs Here!:

                      Links in j-novel.club/./titleslug format stopped working, only j-novel.club/./titleslug/search works now. That's kinda important because former is used for upcoming events.
                      Edit: it works if you navigate and stay on the same tab. Doesn't work if you open it in the new tab.

                      Yea, this one needs to be fixed. I typically strip out the /search when I share J-NC links such as on the /r/LightNovels release wiki.

                      My Light Novel List

                      1 Reply Last reply Reply Quote 0
                      • H
                        Helge König
                        last edited by

                        I have problems with the RSS Feed. I use RSS with Feedly to keep up to date of new releases and such. But since last week or so (i do not know the exact date) I have problems opening the links I get from RSS, as it always redirects to a blank page. I tried it from my Android cell phone and from my PC wit Chrome, Mozilla and Edge. Here is a example link I received from RSS:

                        https://j-novel.club/c/arifureta-from-commonplace-to-world-s-strongest-volume-4-part-2

                        And here is a screen shot from the blank page I get: https://imgur.com/a/hv9PZ

                        To circumvent the issue I got, is to see the RSS notification and open the browser, open the novel club page via a link and then navigate to the release page and select the pre pub I want.

                        Can someone please take look at this? It is kind of annoying.

                        _ 1 Reply Last reply Reply Quote 0
                        • _
                          _08 @Helge König
                          last edited by

                          @helge-könig You simply encountered the bug that's described two posts above.

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                          • H
                            holybell84 Premium Member
                            last edited by

                            The page for Isekai Smartphone Vol 5 Chap 8 cannot be reached at the moment.....

                            1 Reply Last reply Reply Quote 0
                            • H
                              Hyferzftw
                              last edited by

                              This has probably been mention before but I'm using my IPad to read the prepubs and every time I come to the end of a volume/part 94-98% and tap on the next white page it almost always takes me to another volume of another series. I don't like having to use the blue turn page arrow as it's a habit of mine to forget and gets annoying having to press the back button and typing in the next part manually. Other than that I have no problems. I don't use the app btw I use Safari.

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                              • J
                                jts44
                                last edited by

                                I'm not sure if it's on my end or the websites end but, my library page has gone a little weird on me (basically things like search hanging out of place in the upper corner and summaries in vertical one word per line mode). That's not so much a problem in and of itself but the download links aren't working and I figured it must be related since the rest of the site is working fine for me.

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                                • U
                                  URSvAir14
                                  last edited by

                                  I'm getting a bug on the website where if I go onto any new part's page (where you can press "read now" to get onto the reader), and it won't load. I get the loading icon (the spinning blue wheel) for a quarter of a second before I just get a white screen. The j-novel ribbon doesn't appear either. I'm using Chrome and Windows 10.

                                  1 Reply Last reply Reply Quote 1
                                  • Y
                                    yoshimin Member
                                    last edited by

                                    Little Apocalypse Vol. 6 Release of Part 6 Available Now! <- But it is NOT!!! Please fix.

                                    _ 1 Reply Last reply Reply Quote 0
                                    • _
                                      _08 @yoshimin
                                      last edited by

                                      Server doesn't compress .css and .js files (e.g. https://j-novel.club/app.4df3c6804b758e99f761046b3cb79ffe.css) with gzip. I think it used to work before.

                                      @yoshimin Those are better to be reported in volume's thread because that's more of a issue of a single part rather than site-wide one. It may also be noticed by right people faster in that thread.

                                      1 Reply Last reply Reply Quote 0
                                      • Aruseus493A
                                        Aruseus493
                                        last edited by

                                        Found the Not Found page in the link for the ibooks page for UchiMusume Volume 4.

                                        My Light Novel List

                                        1 Reply Last reply Reply Quote 0
                                        • Aruseus493A
                                          Aruseus493
                                          last edited by

                                          Does Isekai Smartphone volume 5 come out on the 27th, or 30th? Amazon and IBook list the 27th, while the Premium says download is available on the 30th. While Kobo has the volume 2 link instead of volume 5.

                                          My Light Novel List

                                          1 Reply Last reply Reply Quote 0
                                          • J
                                            jts44 @jts44
                                            last edited by

                                            @jts44 this is fixed, i just didn't notice the warning about internet explorer

                                            1 Reply Last reply Reply Quote 0
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