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    Report Website Bugs Here!

    Scheduled Pinned Locked Moved Support
    724 Posts 226 Posters 743.4k Views
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    • J
      Jason Maranto
      last edited by Jason Maranto

      {"error":{"name":"Error","status":500,"message":"Part is not available in your country, JP"}}

      Which is not true -- I am able to access the all of the other parts of other books normally -- it is only these two titles that will not allow me access (on my home machine). I remember right before the issue began I saw the same login that the Manga reader was giving for users who used a Google login for their membership... as I was already logged in I chose "cancel" and have never been able to read any parts of those books since (on this machine).

      _ 1 Reply Last reply Reply Quote 0
      • _
        _08 @Jason Maranto
        last edited by

        @jason-maranto

        I am able to access the all of the other parts of other books normally

        As Sam said in the other thread, only those two are geoblocked.

        LegitPancakeL 1 Reply Last reply Reply Quote 0
        • J
          Jason Maranto
          last edited by

          I am in Florida, not using any software to alter my geolocation so I can't see how this is an issue from my side.

          _ 1 Reply Last reply Reply Quote 0
          • _
            _08 @Jason Maranto
            last edited by

            @jason-maranto
            No one implied it is. Geo-location services aren't that great in general and the one JNC apparently uses is extra bad.

            Also,
            @_08 said in Report Website Bugs Here!:

            Edit: read your other posts and now I'm even more sure it's geolocation's fault. You can try mailing your ip address to support@ to maybe get the problem resolved. Can also try disabling IPv6 if it's on.

            1 Reply Last reply Reply Quote 0
            • J
              Jason Maranto
              last edited by

              Email sent. We'll see if anything comes of it...

              1 Reply Last reply Reply Quote 0
              • LegitPancakeL
                LegitPancake Premium Member @_08
                last edited by

                @_08 wait, really? I never remember him ever saying that.

                TerabyteT 1 Reply Last reply Reply Quote 0
                • TerabyteT
                  Terabyte @LegitPancake
                  last edited by Terabyte

                  @legitpancake Yeah. I recall Sam in Discord said a publisher required a geo-location block, too. (I don't recall which series, though.)

                  1 Reply Last reply Reply Quote 0
                  • TerabyteT
                    Terabyte
                    last edited by Terabyte

                    Just noticed that Werwolf series on the old announcement page still has the old/wrong name & cover: https://j-novel.club/announcements/5

                    (Slave) Elf Bride is wrong too.

                    1 Reply Last reply Reply Quote 0
                    • TerabyteT
                      Terabyte
                      last edited by

                      @blanc-1 Submit a ticket to support with your email and Sam should be able to fix up your account 😉

                      1 Reply Last reply Reply Quote 0
                      • ZehdZ
                        Zehd Premium Member
                        last edited by

                        I discovered that I can only view the Manga chapters if I login using my email and password. If I use login through Google, when I try to go to a chapter, it goes to a black page with a message in the middle that says I have be a subscriber, and to please log in.

                        chocolatkeyC 1 Reply Last reply Reply Quote 0
                        • chocolatkeyC
                          chocolatkey Staff @Zehd
                          last edited by chocolatkey

                          @jeffrey-barrow Hi, I'm aware of this issue. I'll try and push a fix to the backend soon

                          EDIT: Fix imminent

                          1 Reply Last reply Reply Quote 0
                          • J
                            Jason Maranto
                            last edited by

                            No resolution of my issue (Bakarina and Beast Head being blocked) as of yet.

                            1 Reply Last reply Reply Quote 0
                            • G
                              Gimei Member
                              last edited by

                              Reporting in!
                              Realist hero, vol 8, chapter 7, the one supposedly released 45 mins ago. The link to it takes me to a "Not Found" page xD.

                              1 Reply Last reply Reply Quote 2
                              • B
                                bowbeet Premium Member
                                last edited by

                                I cant download Smartphone vol. 12 even when it was posted on the library that it was supposed to be available today. Please help...

                                TimmaaahT 2 Replies Last reply Reply Quote 0
                                • TimmaaahT
                                  Timmaaah @bowbeet
                                  last edited by

                                  @bowbeet It hasn't been published yet, might need to wait a few more hours.

                                  1 Reply Last reply Reply Quote 0
                                  • TimmaaahT
                                    Timmaaah @bowbeet
                                    last edited by

                                    @bowbeet You should be able to download it now, as i was able to.

                                    1 Reply Last reply Reply Quote 0
                                    • SomeOldGuyS
                                      SomeOldGuy Premium Member
                                      last edited by SomeOldGuy

                                      The end page of Smartphone 13 part 3 has a link to pre-order the ebook, either for Nook or Premium. The premium link goes to https://j-novel.club/mypage/redeemCredit?title=in-another-world-with-my-smartphone-volume-13-part-3 , which didn't respond originally, but eventually did... Except it displayed "Redeem a credit for ?" (no title listed before the question mark). Clicking on Redeem spins the "working on it" spinner forever.

                                      Did it offer the the pre-order too soon for the backend to know about it?

                                      Edit: OK, links now work and pre-order made.

                                      1 Reply Last reply Reply Quote 0
                                      • Nol_Mimi_ReyaltaN
                                        Nol_Mimi_Reyalta
                                        last edited by

                                        This post is deleted!
                                        1 Reply Last reply Reply Quote 0
                                        • myskarosM
                                          myskaros Staff
                                          last edited by myskaros

                                          @homero-0 I would suggest sending an e-mail to support@j-novel.club, they can help you more quickly than posting on the forums, especially if they need to verify your personal information.

                                          Whoever said nothing's impossible never tried slamming a revolving door.

                                          1 Reply Last reply Reply Quote 0
                                          • NicoN
                                            Nico
                                            last edited by

                                            Cannot enter Zen Mode in Chrome, works on Edge right now, however. Find this is a pretty small box to work with, so I especially want to use Zen Mode when making a license suggestion.

                                            Avatar by Dae
                                            https://www.cardmaker.net/profile/337148-dae/

                                            1 Reply Last reply Reply Quote 0
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