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    Report Website Bugs Here!

    Scheduled Pinned Locked Moved Support
    724 Posts 226 Posters 743.7k Views
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    • _
      _08 @Jason Maranto
      last edited by

      @jason-maranto
      No one implied it is. Geo-location services aren't that great in general and the one JNC apparently uses is extra bad.

      Also,
      @_08 said in Report Website Bugs Here!:

      Edit: read your other posts and now I'm even more sure it's geolocation's fault. You can try mailing your ip address to support@ to maybe get the problem resolved. Can also try disabling IPv6 if it's on.

      1 Reply Last reply Reply Quote 0
      • J
        Jason Maranto
        last edited by

        Email sent. We'll see if anything comes of it...

        1 Reply Last reply Reply Quote 0
        • LegitPancakeL
          LegitPancake Premium Member @_08
          last edited by

          @_08 wait, really? I never remember him ever saying that.

          TerabyteT 1 Reply Last reply Reply Quote 0
          • TerabyteT
            Terabyte @LegitPancake
            last edited by Terabyte

            @legitpancake Yeah. I recall Sam in Discord said a publisher required a geo-location block, too. (I don't recall which series, though.)

            1 Reply Last reply Reply Quote 0
            • TerabyteT
              Terabyte
              last edited by Terabyte

              Just noticed that Werwolf series on the old announcement page still has the old/wrong name & cover: https://j-novel.club/announcements/5

              (Slave) Elf Bride is wrong too.

              1 Reply Last reply Reply Quote 0
              • TerabyteT
                Terabyte
                last edited by

                @blanc-1 Submit a ticket to support with your email and Sam should be able to fix up your account 😉

                1 Reply Last reply Reply Quote 0
                • ZehdZ
                  Zehd Premium Member
                  last edited by

                  I discovered that I can only view the Manga chapters if I login using my email and password. If I use login through Google, when I try to go to a chapter, it goes to a black page with a message in the middle that says I have be a subscriber, and to please log in.

                  chocolatkeyC 1 Reply Last reply Reply Quote 0
                  • chocolatkeyC
                    chocolatkey Staff @Zehd
                    last edited by chocolatkey

                    @jeffrey-barrow Hi, I'm aware of this issue. I'll try and push a fix to the backend soon

                    EDIT: Fix imminent

                    1 Reply Last reply Reply Quote 0
                    • J
                      Jason Maranto
                      last edited by

                      No resolution of my issue (Bakarina and Beast Head being blocked) as of yet.

                      1 Reply Last reply Reply Quote 0
                      • G
                        Gimei Member
                        last edited by

                        Reporting in!
                        Realist hero, vol 8, chapter 7, the one supposedly released 45 mins ago. The link to it takes me to a "Not Found" page xD.

                        1 Reply Last reply Reply Quote 2
                        • B
                          bowbeet Premium Member
                          last edited by

                          I cant download Smartphone vol. 12 even when it was posted on the library that it was supposed to be available today. Please help...

                          TimmaaahT 2 Replies Last reply Reply Quote 0
                          • TimmaaahT
                            Timmaaah @bowbeet
                            last edited by

                            @bowbeet It hasn't been published yet, might need to wait a few more hours.

                            1 Reply Last reply Reply Quote 0
                            • TimmaaahT
                              Timmaaah @bowbeet
                              last edited by

                              @bowbeet You should be able to download it now, as i was able to.

                              1 Reply Last reply Reply Quote 0
                              • SomeOldGuyS
                                SomeOldGuy Premium Member
                                last edited by SomeOldGuy

                                The end page of Smartphone 13 part 3 has a link to pre-order the ebook, either for Nook or Premium. The premium link goes to https://j-novel.club/mypage/redeemCredit?title=in-another-world-with-my-smartphone-volume-13-part-3 , which didn't respond originally, but eventually did... Except it displayed "Redeem a credit for ?" (no title listed before the question mark). Clicking on Redeem spins the "working on it" spinner forever.

                                Did it offer the the pre-order too soon for the backend to know about it?

                                Edit: OK, links now work and pre-order made.

                                1 Reply Last reply Reply Quote 0
                                • Nol_Mimi_ReyaltaN
                                  Nol_Mimi_Reyalta
                                  last edited by

                                  This post is deleted!
                                  1 Reply Last reply Reply Quote 0
                                  • myskarosM
                                    myskaros Staff
                                    last edited by myskaros

                                    @homero-0 I would suggest sending an e-mail to support@j-novel.club, they can help you more quickly than posting on the forums, especially if they need to verify your personal information.

                                    Whoever said nothing's impossible never tried slamming a revolving door.

                                    1 Reply Last reply Reply Quote 0
                                    • NicoN
                                      Nico
                                      last edited by

                                      Cannot enter Zen Mode in Chrome, works on Edge right now, however. Find this is a pretty small box to work with, so I especially want to use Zen Mode when making a license suggestion.

                                      Avatar by Dae
                                      https://www.cardmaker.net/profile/337148-dae/

                                      1 Reply Last reply Reply Quote 0
                                      • Nol_Mimi_ReyaltaN
                                        Nol_Mimi_Reyalta
                                        last edited by Nol_Mimi_Reyalta

                                        Says I don't have permission to upvote in the Members Only and Premium Members Only sections. Potentially affecting many/most Premium Members. Might be related to non-members being able to access the Members Only section at some point.

                                        (Logging out and such do not seem to do anything, suggesting it is server side)

                                        Gives me this when I try:

                                        ERROR
                                        You do not have enough privileges for this action.

                                        HyperionH 1 Reply Last reply Reply Quote 2
                                        • HyperionH
                                          Hyperion Member @Nol_Mimi_Reyalta
                                          last edited by

                                          @sinnoaria
                                          Yep, same here. I tried logging out and logging back in but no luck.

                                          1 Reply Last reply Reply Quote 0
                                          • TerabyteT
                                            Terabyte
                                            last edited by

                                            @Sam-Pinansky Just a reminder that the upvote error mentioned above is still present, I just hit it myself.

                                            1 Reply Last reply Reply Quote 3
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