Report Website Bugs Here!
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I'm not sure if this is a mistake on my part, bug or even standard procedure, but I just tried to make a "discussion" topic twice in the members only forum like the ones same usually does, but both times it posted them in the sub forum "j-novel club series".
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When opening forum notifications, I only see avatars next to black text on a black background, which is invisible unless you select it. This is fixed when changing to other skins than the default (though Yeti's Black on Turquoise is kind of hard to see too). I will use another skin for now, but it is concerning that the default skin is like this.
Issue occurs with Safari 10.0.2 on macOS 10.12.2, as well as Safari on iOS 10.2.1 beta.
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@erictbar Yeah I've noticed this myself. Maybe I should just switch the default skin to something else.
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I was trying to purchase an extra token, but when I click the "buy" button it shows a spinning animation on it but never actually does anything. I have tried it on multiple devices and browsers.
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@Gilyu It looks like the charge is being blocked by your credit card company and isn't going through.
I thought I had it displaying the error message if that happens but I guess not. I'll see about pushing an update which will work on more error-types.Try either contacting your credit card company to whitelist the charge or changing the credit card you have on file in your membership status window.
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@Sam-Pinansky Thank you, updating information fixed it. Yes, I would have expected an error message to pop up. At least it works!
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@Sam-Pinansky I can not register on the site, it's alwasy say
Could Not Save User to Forum:Email taken[object Object]
no matter what email I'm using, I can't login by forum email either, wtf is wrong with this ?
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@Hưng-Hoàng I think I found the bug, IF you have a forum account and you use the same email as that account to register on the site it'll not work
you can't login the main site with the forum email and password either, this need fixing
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@Hưng-Hoàng How did you register only for the forum? I have registration on the forum disabled to prevent this... I'm pretty sure...
The only way to create a forum account should be to register on j-novel.club's main site.
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@Sam-Pinansky said in Report Website Bugs Here!:
@Hưng-Hoàng How did you register only for the forum? I have registration on the forum disabled to prevent this... I'm pretty sure...
The only way to create a forum account should be to register on j-novel.club's main site.
OK I figure that out, reset the main site's password again, Now off I go to payment plan, cya
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Hi,
Let me first thank you for the great novel collection you have. Now, the problem I have:
From my current location (NL) the icon font doesnt seem to load/be available, leading to me being unable to read the novels in the web-reader, as i'm stuck on the cover picture. Can you fix thai problem?
-mattashii
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@mattashii We use google web fonts, and font-awesome, and those fonts are delivered through their CDN networks...
I'd be very surprised to hear that those weren't available in the netherlands for some reason. Maybe your internet connection is blocking them for some reason?
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I don't know how to put titles on mobile so I can't make any actually new forum posts, I've had things I've wanted to say but without knowing if titles work there isn't anything I can do
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@Ztshp Try changing the default skin in your profile settings. Not being able to easily select the title form on mobile seems to be a bug in this particular skin.
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@Sam-Pinansky thank you, that fixed the problem
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My membership lapsed recently because of a new credit card. I resubbed, and now I can't access the member or premium member areas of the forums.
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@whoisfriend You should be back as a member of the Premium Member Group now!
Clearly there is some kind of issue with the forum group code for people who resub... will investigate (but for now I can just manually fix it).
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Can you add me back too, Sam? I lost mine too, but I lost it when I changed my avatar and fiddled around with it.
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@Fezu I think you're confused. @whoisfriend wasn't talking about the badge, they were not even a member of the group at all and were locked out of viewing the forums.
You're properly a member, it's just the bug about not being able to choose your group badge for some reason. But I think I'm just going to go ahead and use the nuclear option.
Check back in a minute and see if you can select it from your profile.
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@Sam-Pinansky Ohhh, I see. I was a bit confused, eheh. Well, it seems I got my Premium Member badge back now. Thanks!
