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    Report Website Bugs Here!

    Scheduled Pinned Locked Moved Support
    724 Posts 226 Posters 743.4k Views
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    • Sam PinanskyS
      Sam Pinansky Translators @erictbar
      last edited by

      @erictbar Yeah I've noticed this myself. Maybe I should just switch the default skin to something else.

      1 Reply Last reply Reply Quote 0
      • G
        Gilyu
        last edited by

        I was trying to purchase an extra token, but when I click the "buy" button it shows a spinning animation on it but never actually does anything. I have tried it on multiple devices and browsers.

        Sam PinanskyS 1 Reply Last reply Reply Quote 0
        • Sam PinanskyS
          Sam Pinansky Translators @Gilyu
          last edited by

          @Gilyu It looks like the charge is being blocked by your credit card company and isn't going through.
          I thought I had it displaying the error message if that happens but I guess not. I'll see about pushing an update which will work on more error-types.

          Try either contacting your credit card company to whitelist the charge or changing the credit card you have on file in your membership status window.

          G 1 Reply Last reply Reply Quote 0
          • G
            Gilyu @Sam Pinansky
            last edited by

            @Sam-Pinansky Thank you, updating information fixed it. Yes, I would have expected an error message to pop up. At least it works!

            1 Reply Last reply Reply Quote 0
            • H
              Hưng Hoàng @Sam Pinansky
              last edited by Hưng Hoàng

              @Sam-Pinansky I can not register on the site, it's alwasy say

              Could Not Save User to Forum:Email taken[object Object]

              no matter what email I'm using, I can't login by forum email either, wtf is wrong with this ?

              alt text

              H 1 Reply Last reply Reply Quote 0
              • H
                Hưng Hoàng @Hưng Hoàng
                last edited by

                @Hưng-Hoàng I think I found the bug, IF you have a forum account and you use the same email as that account to register on the site it'll not work

                you can't login the main site with the forum email and password either, this need fixing

                Sam PinanskyS 1 Reply Last reply Reply Quote 0
                • Sam PinanskyS
                  Sam Pinansky Translators @Hưng Hoàng
                  last edited by Sam Pinansky

                  @Hưng-Hoàng How did you register only for the forum? I have registration on the forum disabled to prevent this... I'm pretty sure...

                  The only way to create a forum account should be to register on j-novel.club's main site.

                  H 1 Reply Last reply Reply Quote 0
                  • H
                    Hưng Hoàng @Sam Pinansky
                    last edited by

                    @Sam-Pinansky said in Report Website Bugs Here!:

                    @Hưng-Hoàng How did you register only for the forum? I have registration on the forum disabled to prevent this... I'm pretty sure...

                    The only way to create a forum account should be to register on j-novel.club's main site.

                    OK I figure that out, reset the main site's password again, Now off I go to payment plan, cya

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                    • M
                      mattashii Premium Member
                      last edited by

                      Hi,

                      Let me first thank you for the great novel collection you have. Now, the problem I have:

                      From my current location (NL) the icon font doesnt seem to load/be available, leading to me being unable to read the novels in the web-reader, as i'm stuck on the cover picture. Can you fix thai problem?

                      -mattashii

                      Sam PinanskyS 1 Reply Last reply Reply Quote 0
                      • Sam PinanskyS
                        Sam Pinansky Translators @mattashii
                        last edited by

                        @mattashii We use google web fonts, and font-awesome, and those fonts are delivered through their CDN networks...

                        I'd be very surprised to hear that those weren't available in the netherlands for some reason. Maybe your internet connection is blocking them for some reason?

                        1 Reply Last reply Reply Quote 0
                        • ZtshpZ
                          Ztshp Premium Member
                          last edited by

                          I don't know how to put titles on mobile so I can't make any actually new forum posts, I've had things I've wanted to say but without knowing if titles work there isn't anything I can do

                          Sam PinanskyS 1 Reply Last reply Reply Quote 0
                          • Sam PinanskyS
                            Sam Pinansky Translators @Ztshp
                            last edited by

                            @Ztshp Try changing the default skin in your profile settings. Not being able to easily select the title form on mobile seems to be a bug in this particular skin.

                            ZtshpZ 1 Reply Last reply Reply Quote 0
                            • ZtshpZ
                              Ztshp Premium Member @Sam Pinansky
                              last edited by

                              @Sam-Pinansky thank you, that fixed the problem

                              1 Reply Last reply Reply Quote 0
                              • whoisfriendW
                                whoisfriend Premium Member
                                last edited by

                                My membership lapsed recently because of a new credit card. I resubbed, and now I can't access the member or premium member areas of the forums.

                                Sam PinanskyS 1 Reply Last reply Reply Quote 0
                                • Sam PinanskyS
                                  Sam Pinansky Translators @whoisfriend
                                  last edited by

                                  @whoisfriend You should be back as a member of the Premium Member Group now!

                                  Clearly there is some kind of issue with the forum group code for people who resub... will investigate (but for now I can just manually fix it).

                                  whoisfriendW 1 Reply Last reply Reply Quote 0
                                  • FezuF
                                    Fezu Premium Member
                                    last edited by Fezu

                                    Can you add me back too, Sam? I lost mine too, but I lost it when I changed my avatar and fiddled around with it.

                                    Sam PinanskyS 1 Reply Last reply Reply Quote 0
                                    • Sam PinanskyS
                                      Sam Pinansky Translators @Fezu
                                      last edited by

                                      @Fezu I think you're confused. @whoisfriend wasn't talking about the badge, they were not even a member of the group at all and were locked out of viewing the forums.

                                      You're properly a member, it's just the bug about not being able to choose your group badge for some reason. But I think I'm just going to go ahead and use the nuclear option.

                                      Check back in a minute and see if you can select it from your profile.

                                      FezuF 1 Reply Last reply Reply Quote 0
                                      • FezuF
                                        Fezu Premium Member @Sam Pinansky
                                        last edited by

                                        @Sam-Pinansky Ohhh, I see. I was a bit confused, eheh. Well, it seems I got my Premium Member badge back now. Thanks!

                                        1 Reply Last reply Reply Quote 1
                                        • whoisfriendW
                                          whoisfriend Premium Member @Sam Pinansky
                                          last edited by

                                          @Sam-Pinansky Thanks! Much appriciated!

                                          1 Reply Last reply Reply Quote 0
                                          • RozmdanR
                                            Rozmdan
                                            last edited by

                                            I guess this qualifies as a "website" bug. The 2nd volume of Grimgar is available for premium credit redemption as of right now. It can be successfully redeemed and added to the library, however upon attempting to download the ebook this error message occurs:

                                            {"error":{"name":"Error","status":500,"message":"ENOENT: no such file or directory, open '/home/deploy/ebooks/grimgar-of-fantasy-and-ash-level-2-everything-is-precious.epub'","errno":-2,"code":"ENOENT","syscall":"open","path":"/home/deploy/ebooks/grimgar-of-fantasy-and-ash-level-2-everything-is-precious.epub"}}

                                            Web Browser :Chrome, OS: Windows 7. Attempted download approximately 2/17/2017 2:30pm PST.

                                            If any other information is needed, let me know.

                                            "The only thing for certain, is that nothing, is for certain."

                                            Rahul BalagganR 1 Reply Last reply Reply Quote 0
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