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    Report Website Bugs Here!

    Scheduled Pinned Locked Moved Support
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    • H
      Hưng Hoàng @Sam Pinansky
      last edited by

      @Sam-Pinansky said in Report Website Bugs Here!:

      @Hưng-Hoàng How did you register only for the forum? I have registration on the forum disabled to prevent this... I'm pretty sure...

      The only way to create a forum account should be to register on j-novel.club's main site.

      OK I figure that out, reset the main site's password again, Now off I go to payment plan, cya

      1 Reply Last reply Reply Quote 0
      • M
        mattashii Premium Member
        last edited by

        Hi,

        Let me first thank you for the great novel collection you have. Now, the problem I have:

        From my current location (NL) the icon font doesnt seem to load/be available, leading to me being unable to read the novels in the web-reader, as i'm stuck on the cover picture. Can you fix thai problem?

        -mattashii

        Sam PinanskyS 1 Reply Last reply Reply Quote 0
        • Sam PinanskyS
          Sam Pinansky Translators @mattashii
          last edited by

          @mattashii We use google web fonts, and font-awesome, and those fonts are delivered through their CDN networks...

          I'd be very surprised to hear that those weren't available in the netherlands for some reason. Maybe your internet connection is blocking them for some reason?

          1 Reply Last reply Reply Quote 0
          • ZtshpZ
            Ztshp Premium Member
            last edited by

            I don't know how to put titles on mobile so I can't make any actually new forum posts, I've had things I've wanted to say but without knowing if titles work there isn't anything I can do

            Sam PinanskyS 1 Reply Last reply Reply Quote 0
            • Sam PinanskyS
              Sam Pinansky Translators @Ztshp
              last edited by

              @Ztshp Try changing the default skin in your profile settings. Not being able to easily select the title form on mobile seems to be a bug in this particular skin.

              ZtshpZ 1 Reply Last reply Reply Quote 0
              • ZtshpZ
                Ztshp Premium Member @Sam Pinansky
                last edited by

                @Sam-Pinansky thank you, that fixed the problem

                1 Reply Last reply Reply Quote 0
                • whoisfriendW
                  whoisfriend Premium Member
                  last edited by

                  My membership lapsed recently because of a new credit card. I resubbed, and now I can't access the member or premium member areas of the forums.

                  Sam PinanskyS 1 Reply Last reply Reply Quote 0
                  • Sam PinanskyS
                    Sam Pinansky Translators @whoisfriend
                    last edited by

                    @whoisfriend You should be back as a member of the Premium Member Group now!

                    Clearly there is some kind of issue with the forum group code for people who resub... will investigate (but for now I can just manually fix it).

                    whoisfriendW 1 Reply Last reply Reply Quote 0
                    • FezuF
                      Fezu Premium Member
                      last edited by Fezu

                      Can you add me back too, Sam? I lost mine too, but I lost it when I changed my avatar and fiddled around with it.

                      Sam PinanskyS 1 Reply Last reply Reply Quote 0
                      • Sam PinanskyS
                        Sam Pinansky Translators @Fezu
                        last edited by

                        @Fezu I think you're confused. @whoisfriend wasn't talking about the badge, they were not even a member of the group at all and were locked out of viewing the forums.

                        You're properly a member, it's just the bug about not being able to choose your group badge for some reason. But I think I'm just going to go ahead and use the nuclear option.

                        Check back in a minute and see if you can select it from your profile.

                        FezuF 1 Reply Last reply Reply Quote 0
                        • FezuF
                          Fezu Premium Member @Sam Pinansky
                          last edited by

                          @Sam-Pinansky Ohhh, I see. I was a bit confused, eheh. Well, it seems I got my Premium Member badge back now. Thanks!

                          1 Reply Last reply Reply Quote 1
                          • whoisfriendW
                            whoisfriend Premium Member @Sam Pinansky
                            last edited by

                            @Sam-Pinansky Thanks! Much appriciated!

                            1 Reply Last reply Reply Quote 0
                            • RozmdanR
                              Rozmdan
                              last edited by

                              I guess this qualifies as a "website" bug. The 2nd volume of Grimgar is available for premium credit redemption as of right now. It can be successfully redeemed and added to the library, however upon attempting to download the ebook this error message occurs:

                              {"error":{"name":"Error","status":500,"message":"ENOENT: no such file or directory, open '/home/deploy/ebooks/grimgar-of-fantasy-and-ash-level-2-everything-is-precious.epub'","errno":-2,"code":"ENOENT","syscall":"open","path":"/home/deploy/ebooks/grimgar-of-fantasy-and-ash-level-2-everything-is-precious.epub"}}

                              Web Browser :Chrome, OS: Windows 7. Attempted download approximately 2/17/2017 2:30pm PST.

                              If any other information is needed, let me know.

                              "The only thing for certain, is that nothing, is for certain."

                              Rahul BalagganR 1 Reply Last reply Reply Quote 0
                              • Rahul BalagganR
                                Rahul Balaggan Staff @Rozmdan
                                last edited by

                                @Rozmdan it's happened before and this is exactly what Sam said.
                                @Sam-Pinansky said in Occultic;Nine Vol. 2 release date?:

                                @Rahul-Balaggan Ah, thanks again!

                                Better fix that. I think I know why the dates on the site here might be off... Amazon is the true date :)

                                As according to Amazon the release date is February 24, 2017

                                Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                J-Novel Club, Future Volume Release Schedule
                                Manga FAQ
                                Premium Content List

                                1 Reply Last reply Reply Quote 0
                                • erictbarE
                                  erictbar Premium Member
                                  last edited by

                                  Issue when changing viewport when reading in Safari:

                                  I start at a 1280x739 viewport on my MacBook Pro, and while using the reader, switch to 2 column view. I then rearrange my display to make Safari a 716x739 viewport. The 2 column view is still there, but the button to make it 1 columns is not.

                                  Expected results: Upon lowering viewport, the button to switch columns should remain hidden, but, at the same time, at such a low viewport, it should be forced to a one column view.

                                  Safari 10.1 on macOS 10.12.4 Beta

                                  1 Reply Last reply Reply Quote 0
                                  • V
                                    Vilidious
                                    last edited by

                                    Attempted purchasing a premium credit, the spinner remained loading whilst the credit never appeared.
                                    Reset credit card details, the credit could be bought, and used on a pre-order book.
                                    Some time later, attempting to purchase another premium credit sent the spinner to the same limbo.

                                    On Chrome 56.0.2924.87 with Win 10.

                                    Sam PinanskyS 1 Reply Last reply Reply Quote 0
                                    • Sam PinanskyS
                                      Sam Pinansky Translators @Vilidious
                                      last edited by

                                      @Vilidious Looks like both those times the charge was declined by your bank. I'll double check the error checking code on the premium credit payment page as I think it's not showing the error properly.

                                      Sam PinanskyS 1 Reply Last reply Reply Quote 0
                                      • Sam PinanskyS
                                        Sam Pinansky Translators @Sam Pinansky
                                        last edited by

                                        @Sam-Pinansky Looks like I forgot to put a return in the error check, so the backend wasn't returning the error properly when charges were declined.
                                        Should be fixed now and when charges get declined for premium credits errors should be displayed properly.

                                        1 Reply Last reply Reply Quote 0
                                        • Aruseus493A
                                          Aruseus493
                                          last edited by

                                          Mentioned it on reddit, but there really should be a redeem option for Premium Credits even if the account isn't a member anymore. Otherwise, it's almost like the credits are being held hostage.

                                          My Light Novel List

                                          Sam PinanskyS 1 Reply Last reply Reply Quote 1
                                          • Sam PinanskyS
                                            Sam Pinansky Translators @Aruseus493
                                            last edited by

                                            @Aruseus493 there is nothing nepharious about it, just that the original design didn't take into account ala cart credit purchasing. Give me a bit but it shouldn't be hard to change the links to the redeem link as long as you have a spare credit.

                                            Aruseus493A 1 Reply Last reply Reply Quote 2
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