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    Report Website Bugs Here!

    Scheduled Pinned Locked Moved Support
    724 Posts 226 Posters 743.3k Views
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    • ZtshpZ
      Ztshp Premium Member
      last edited by

      I don't know how to put titles on mobile so I can't make any actually new forum posts, I've had things I've wanted to say but without knowing if titles work there isn't anything I can do

      Sam PinanskyS 1 Reply Last reply Reply Quote 0
      • Sam PinanskyS
        Sam Pinansky Translators @Ztshp
        last edited by

        @Ztshp Try changing the default skin in your profile settings. Not being able to easily select the title form on mobile seems to be a bug in this particular skin.

        ZtshpZ 1 Reply Last reply Reply Quote 0
        • ZtshpZ
          Ztshp Premium Member @Sam Pinansky
          last edited by

          @Sam-Pinansky thank you, that fixed the problem

          1 Reply Last reply Reply Quote 0
          • whoisfriendW
            whoisfriend Premium Member
            last edited by

            My membership lapsed recently because of a new credit card. I resubbed, and now I can't access the member or premium member areas of the forums.

            Sam PinanskyS 1 Reply Last reply Reply Quote 0
            • Sam PinanskyS
              Sam Pinansky Translators @whoisfriend
              last edited by

              @whoisfriend You should be back as a member of the Premium Member Group now!

              Clearly there is some kind of issue with the forum group code for people who resub... will investigate (but for now I can just manually fix it).

              whoisfriendW 1 Reply Last reply Reply Quote 0
              • FezuF
                Fezu Premium Member
                last edited by Fezu

                Can you add me back too, Sam? I lost mine too, but I lost it when I changed my avatar and fiddled around with it.

                Sam PinanskyS 1 Reply Last reply Reply Quote 0
                • Sam PinanskyS
                  Sam Pinansky Translators @Fezu
                  last edited by

                  @Fezu I think you're confused. @whoisfriend wasn't talking about the badge, they were not even a member of the group at all and were locked out of viewing the forums.

                  You're properly a member, it's just the bug about not being able to choose your group badge for some reason. But I think I'm just going to go ahead and use the nuclear option.

                  Check back in a minute and see if you can select it from your profile.

                  FezuF 1 Reply Last reply Reply Quote 0
                  • FezuF
                    Fezu Premium Member @Sam Pinansky
                    last edited by

                    @Sam-Pinansky Ohhh, I see. I was a bit confused, eheh. Well, it seems I got my Premium Member badge back now. Thanks!

                    1 Reply Last reply Reply Quote 1
                    • whoisfriendW
                      whoisfriend Premium Member @Sam Pinansky
                      last edited by

                      @Sam-Pinansky Thanks! Much appriciated!

                      1 Reply Last reply Reply Quote 0
                      • RozmdanR
                        Rozmdan
                        last edited by

                        I guess this qualifies as a "website" bug. The 2nd volume of Grimgar is available for premium credit redemption as of right now. It can be successfully redeemed and added to the library, however upon attempting to download the ebook this error message occurs:

                        {"error":{"name":"Error","status":500,"message":"ENOENT: no such file or directory, open '/home/deploy/ebooks/grimgar-of-fantasy-and-ash-level-2-everything-is-precious.epub'","errno":-2,"code":"ENOENT","syscall":"open","path":"/home/deploy/ebooks/grimgar-of-fantasy-and-ash-level-2-everything-is-precious.epub"}}

                        Web Browser :Chrome, OS: Windows 7. Attempted download approximately 2/17/2017 2:30pm PST.

                        If any other information is needed, let me know.

                        "The only thing for certain, is that nothing, is for certain."

                        Rahul BalagganR 1 Reply Last reply Reply Quote 0
                        • Rahul BalagganR
                          Rahul Balaggan Staff @Rozmdan
                          last edited by

                          @Rozmdan it's happened before and this is exactly what Sam said.
                          @Sam-Pinansky said in Occultic;Nine Vol. 2 release date?:

                          @Rahul-Balaggan Ah, thanks again!

                          Better fix that. I think I know why the dates on the site here might be off... Amazon is the true date :)

                          As according to Amazon the release date is February 24, 2017

                          Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                          J-Novel Club, Future Volume Release Schedule
                          Manga FAQ
                          Premium Content List

                          1 Reply Last reply Reply Quote 0
                          • erictbarE
                            erictbar Premium Member
                            last edited by

                            Issue when changing viewport when reading in Safari:

                            I start at a 1280x739 viewport on my MacBook Pro, and while using the reader, switch to 2 column view. I then rearrange my display to make Safari a 716x739 viewport. The 2 column view is still there, but the button to make it 1 columns is not.

                            Expected results: Upon lowering viewport, the button to switch columns should remain hidden, but, at the same time, at such a low viewport, it should be forced to a one column view.

                            Safari 10.1 on macOS 10.12.4 Beta

                            1 Reply Last reply Reply Quote 0
                            • V
                              Vilidious
                              last edited by

                              Attempted purchasing a premium credit, the spinner remained loading whilst the credit never appeared.
                              Reset credit card details, the credit could be bought, and used on a pre-order book.
                              Some time later, attempting to purchase another premium credit sent the spinner to the same limbo.

                              On Chrome 56.0.2924.87 with Win 10.

                              Sam PinanskyS 1 Reply Last reply Reply Quote 0
                              • Sam PinanskyS
                                Sam Pinansky Translators @Vilidious
                                last edited by

                                @Vilidious Looks like both those times the charge was declined by your bank. I'll double check the error checking code on the premium credit payment page as I think it's not showing the error properly.

                                Sam PinanskyS 1 Reply Last reply Reply Quote 0
                                • Sam PinanskyS
                                  Sam Pinansky Translators @Sam Pinansky
                                  last edited by

                                  @Sam-Pinansky Looks like I forgot to put a return in the error check, so the backend wasn't returning the error properly when charges were declined.
                                  Should be fixed now and when charges get declined for premium credits errors should be displayed properly.

                                  1 Reply Last reply Reply Quote 0
                                  • Aruseus493A
                                    Aruseus493
                                    last edited by

                                    Mentioned it on reddit, but there really should be a redeem option for Premium Credits even if the account isn't a member anymore. Otherwise, it's almost like the credits are being held hostage.

                                    My Light Novel List

                                    Sam PinanskyS 1 Reply Last reply Reply Quote 1
                                    • Sam PinanskyS
                                      Sam Pinansky Translators @Aruseus493
                                      last edited by

                                      @Aruseus493 there is nothing nepharious about it, just that the original design didn't take into account ala cart credit purchasing. Give me a bit but it shouldn't be hard to change the links to the redeem link as long as you have a spare credit.

                                      Aruseus493A 1 Reply Last reply Reply Quote 2
                                      • Aruseus493A
                                        Aruseus493 @Sam Pinansky
                                        last edited by

                                        @Sam-Pinansky Figured it was an oversight. Glad to hear it's going to be fixed. I'm excited for Isekai Smartphone and Arifureta. :3

                                        My Light Novel List

                                        1 Reply Last reply Reply Quote 0
                                        • D
                                          Dexius
                                          last edited by

                                          I can't login to the main site, even though I registered, but I can login to the forums. Kinda odd.

                                          1 Reply Last reply Reply Quote 1
                                          • Sam PinanskyS
                                            Sam Pinansky Translators
                                            last edited by

                                            I just discovered a bug that no one had reported to me... ;(

                                            It seems like it's been impossible to "uncancel" a subscription when you were on a free trial.

                                            I.e. once you cancel the sub you can't uncancel and have to wait until the free trial runs out to re-subscribe.

                                            I'm gonna fix it now though!

                                            1 Reply Last reply Reply Quote 1
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