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    • Rahul BalagganR
      Rahul Balaggan Staff @Rozmdan
      last edited by

      @Rozmdan it's happened before and this is exactly what Sam said.
      @Sam-Pinansky said in Occultic;Nine Vol. 2 release date?:

      @Rahul-Balaggan Ah, thanks again!

      Better fix that. I think I know why the dates on the site here might be off... Amazon is the true date :)

      As according to Amazon the release date is February 24, 2017

      Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
      J-Novel Club, Future Volume Release Schedule
      Manga FAQ
      Premium Content List

      1 Reply Last reply Reply Quote 0
      • erictbarE
        erictbar Premium Member
        last edited by

        Issue when changing viewport when reading in Safari:

        I start at a 1280x739 viewport on my MacBook Pro, and while using the reader, switch to 2 column view. I then rearrange my display to make Safari a 716x739 viewport. The 2 column view is still there, but the button to make it 1 columns is not.

        Expected results: Upon lowering viewport, the button to switch columns should remain hidden, but, at the same time, at such a low viewport, it should be forced to a one column view.

        Safari 10.1 on macOS 10.12.4 Beta

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        • V
          Vilidious
          last edited by

          Attempted purchasing a premium credit, the spinner remained loading whilst the credit never appeared.
          Reset credit card details, the credit could be bought, and used on a pre-order book.
          Some time later, attempting to purchase another premium credit sent the spinner to the same limbo.

          On Chrome 56.0.2924.87 with Win 10.

          Sam PinanskyS 1 Reply Last reply Reply Quote 0
          • Sam PinanskyS
            Sam Pinansky Translators @Vilidious
            last edited by

            @Vilidious Looks like both those times the charge was declined by your bank. I'll double check the error checking code on the premium credit payment page as I think it's not showing the error properly.

            Sam PinanskyS 1 Reply Last reply Reply Quote 0
            • Sam PinanskyS
              Sam Pinansky Translators @Sam Pinansky
              last edited by

              @Sam-Pinansky Looks like I forgot to put a return in the error check, so the backend wasn't returning the error properly when charges were declined.
              Should be fixed now and when charges get declined for premium credits errors should be displayed properly.

              1 Reply Last reply Reply Quote 0
              • Aruseus493A
                Aruseus493
                last edited by

                Mentioned it on reddit, but there really should be a redeem option for Premium Credits even if the account isn't a member anymore. Otherwise, it's almost like the credits are being held hostage.

                My Light Novel List

                Sam PinanskyS 1 Reply Last reply Reply Quote 1
                • Sam PinanskyS
                  Sam Pinansky Translators @Aruseus493
                  last edited by

                  @Aruseus493 there is nothing nepharious about it, just that the original design didn't take into account ala cart credit purchasing. Give me a bit but it shouldn't be hard to change the links to the redeem link as long as you have a spare credit.

                  Aruseus493A 1 Reply Last reply Reply Quote 2
                  • Aruseus493A
                    Aruseus493 @Sam Pinansky
                    last edited by

                    @Sam-Pinansky Figured it was an oversight. Glad to hear it's going to be fixed. I'm excited for Isekai Smartphone and Arifureta. :3

                    My Light Novel List

                    1 Reply Last reply Reply Quote 0
                    • D
                      Dexius
                      last edited by

                      I can't login to the main site, even though I registered, but I can login to the forums. Kinda odd.

                      1 Reply Last reply Reply Quote 1
                      • Sam PinanskyS
                        Sam Pinansky Translators
                        last edited by

                        I just discovered a bug that no one had reported to me... ;(

                        It seems like it's been impossible to "uncancel" a subscription when you were on a free trial.

                        I.e. once you cancel the sub you can't uncancel and have to wait until the free trial runs out to re-subscribe.

                        I'm gonna fix it now though!

                        1 Reply Last reply Reply Quote 1
                        • V
                          Vilidious
                          last edited by

                          Just mentioning in case you weren't aware.
                          I obtained yesterday failed monthly payment email (did not notice until today due to email provider's junk mail filtering).
                          When I went to my account to check the situation, it had undefined (or something like that) set in previously working card information.
                          I retyped the card information and it again seems to work... at least for now (dramatic music here).

                          So, looks like something related to databases; so, if you've had to fix something there, this might have affected quite a few others too... :)

                          On Chrome 56.0.2924.87 with Win 10.

                          Sam PinanskyS V 2 Replies Last reply Reply Quote 0
                          • Sam PinanskyS
                            Sam Pinansky Translators @Vilidious
                            last edited by

                            @Vilidious I'll glad the failed email payments are working! That's something I added just a few days ago.
                            It seems a lot of your charged kept being declined by your bank, perhaps because it was a debit card?

                            I'm not sure why the previous card info wasn't displaying correctly: It should get whatever card you had on file from stripe (well, the last 4 digits + expiration date only).

                            But it does seem to work when you reenter your card data. Maybe your bank is set up to only allow "one-time" purchases from debit cards, and so you have to re-enter your card info each time to get the charge to work.... All I'm seeing is a bunch of declined by bank errors, so...

                            V 1 Reply Last reply Reply Quote 0
                            • V
                              Vilidious @Sam Pinansky
                              last edited by

                              @Sam-Pinansky

                              Well, I do use other foreign services with monthly payments without problems too, and I think I joined this service around December-January, so I think at least February should've been properly automatically billed...

                              Maybe there's a nasty trick somewhere that needs to be set correctly, or the bank is just being a twit about it. :/

                              Perhaps the reoccurring payment gets screwed when I use the card for single time premium credits? That's something I've done, I think, on February/March... ?

                              1 Reply Last reply Reply Quote 0
                              • L
                                lecama157
                                last edited by

                                I can't log in in the web site, since it has been long since my last visit I tried to use the forgotten password function, but when I type my e-mail it says: user not found. Then I tried to create a new account, it says my e-mail is taken...
                                don't know what else to do, my forum account works perfectly as you can see (same e-mail).:confused: :confused: :confused: :confused:

                                Sam PinanskyS 2 Replies Last reply Reply Quote 1
                                • TerrenceT
                                  Terrence Premium Member
                                  last edited by Terrence

                                  I'm not sure if I got a credit last month. Did my sub lapse?

                                  I joined on December 5th, you get one for just signing up, right?

                                  Then I'd have gotten one on Dec 15, Jan 15, and then Feb 15 would make 4, but I only own 3 books, and my status shows no credit. Let me know if I'm wrong.

                                  1 Reply Last reply Reply Quote 0
                                  • Sam PinanskyS
                                    Sam Pinansky Translators @lecama157
                                    last edited by

                                    @lecama157 hey, send an email to support@j-novel.club and I'll make sure you can reset your password.

                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      crismond Premium Member
                                      last edited by

                                      When I attempting to download the ebook "Mixed Bathing in Another Dimension: The Fervent Sand Baths" this error message occurs:

                                      {"error":{"name":"Error","status":500,"message":"ENOENT: no such file or directory, open '/home/deploy/ebooks/mixed-bathing-in-another-dimension-the-fervent-sand-baths.epub'","errno":-2,"code":"ENOENT","syscall":"open","path":"/home/deploy/ebooks/mixed-bathing-in-another-dimension-the-fervent-sand-baths.epub"}}

                                      Attempted download approximately 3/15/2017 8:28am PST.

                                      Rahul BalagganR 1 Reply Last reply Reply Quote 0
                                      • Rahul BalagganR
                                        Rahul Balaggan Staff @crismond
                                        last edited by Rahul Balaggan

                                        @crismond they said it's up now.

                                        spoiler

                                        Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                        J-Novel Club, Future Volume Release Schedule
                                        Manga FAQ
                                        Premium Content List

                                        1 Reply Last reply Reply Quote 0
                                        • Sam PinanskyS
                                          Sam Pinansky Translators @lecama157
                                          last edited by

                                          @lecama157 send an email to contact@j-novel.club from your email and I can manually reset your password.

                                          1 Reply Last reply Reply Quote 0
                                          • K
                                            kuuderes_shadow Premium Member
                                            last edited by kuuderes_shadow

                                            I had the forum homepage up just now, not doing anything with it, when a user made a new post in a thread in the members only forum (which I don't have access to). For some inexplicable reason this post then appeared in the middle of the forums list, complete with user avatar.

                                            Reloading the page made this disappear so it's not a major problem.

                                            Browser: Firefox 52.0

                                            link to screenshot:
                                            http://tinypic.com/r/11twh6t/9

                                            edit: same thing happened when I created this post, with it appearing under the support forum

                                            1 Reply Last reply Reply Quote 0
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