J-Novel Club
    • Categories
    • Recent
    • Tags
    • Users
    • Login

    Report Website Bugs Here!

    Scheduled Pinned Locked Moved Support
    724 Posts 226 Posters 743.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • erictbarE
      erictbar Premium Member
      last edited by

      Issue when changing viewport when reading in Safari:

      I start at a 1280x739 viewport on my MacBook Pro, and while using the reader, switch to 2 column view. I then rearrange my display to make Safari a 716x739 viewport. The 2 column view is still there, but the button to make it 1 columns is not.

      Expected results: Upon lowering viewport, the button to switch columns should remain hidden, but, at the same time, at such a low viewport, it should be forced to a one column view.

      Safari 10.1 on macOS 10.12.4 Beta

      1 Reply Last reply Reply Quote 0
      • V
        Vilidious
        last edited by

        Attempted purchasing a premium credit, the spinner remained loading whilst the credit never appeared.
        Reset credit card details, the credit could be bought, and used on a pre-order book.
        Some time later, attempting to purchase another premium credit sent the spinner to the same limbo.

        On Chrome 56.0.2924.87 with Win 10.

        Sam PinanskyS 1 Reply Last reply Reply Quote 0
        • Sam PinanskyS
          Sam Pinansky Translators @Vilidious
          last edited by

          @Vilidious Looks like both those times the charge was declined by your bank. I'll double check the error checking code on the premium credit payment page as I think it's not showing the error properly.

          Sam PinanskyS 1 Reply Last reply Reply Quote 0
          • Sam PinanskyS
            Sam Pinansky Translators @Sam Pinansky
            last edited by

            @Sam-Pinansky Looks like I forgot to put a return in the error check, so the backend wasn't returning the error properly when charges were declined.
            Should be fixed now and when charges get declined for premium credits errors should be displayed properly.

            1 Reply Last reply Reply Quote 0
            • Aruseus493A
              Aruseus493
              last edited by

              Mentioned it on reddit, but there really should be a redeem option for Premium Credits even if the account isn't a member anymore. Otherwise, it's almost like the credits are being held hostage.

              My Light Novel List

              Sam PinanskyS 1 Reply Last reply Reply Quote 1
              • Sam PinanskyS
                Sam Pinansky Translators @Aruseus493
                last edited by

                @Aruseus493 there is nothing nepharious about it, just that the original design didn't take into account ala cart credit purchasing. Give me a bit but it shouldn't be hard to change the links to the redeem link as long as you have a spare credit.

                Aruseus493A 1 Reply Last reply Reply Quote 2
                • Aruseus493A
                  Aruseus493 @Sam Pinansky
                  last edited by

                  @Sam-Pinansky Figured it was an oversight. Glad to hear it's going to be fixed. I'm excited for Isekai Smartphone and Arifureta. :3

                  My Light Novel List

                  1 Reply Last reply Reply Quote 0
                  • D
                    Dexius
                    last edited by

                    I can't login to the main site, even though I registered, but I can login to the forums. Kinda odd.

                    1 Reply Last reply Reply Quote 1
                    • Sam PinanskyS
                      Sam Pinansky Translators
                      last edited by

                      I just discovered a bug that no one had reported to me... ;(

                      It seems like it's been impossible to "uncancel" a subscription when you were on a free trial.

                      I.e. once you cancel the sub you can't uncancel and have to wait until the free trial runs out to re-subscribe.

                      I'm gonna fix it now though!

                      1 Reply Last reply Reply Quote 1
                      • V
                        Vilidious
                        last edited by

                        Just mentioning in case you weren't aware.
                        I obtained yesterday failed monthly payment email (did not notice until today due to email provider's junk mail filtering).
                        When I went to my account to check the situation, it had undefined (or something like that) set in previously working card information.
                        I retyped the card information and it again seems to work... at least for now (dramatic music here).

                        So, looks like something related to databases; so, if you've had to fix something there, this might have affected quite a few others too... :)

                        On Chrome 56.0.2924.87 with Win 10.

                        Sam PinanskyS V 2 Replies Last reply Reply Quote 0
                        • Sam PinanskyS
                          Sam Pinansky Translators @Vilidious
                          last edited by

                          @Vilidious I'll glad the failed email payments are working! That's something I added just a few days ago.
                          It seems a lot of your charged kept being declined by your bank, perhaps because it was a debit card?

                          I'm not sure why the previous card info wasn't displaying correctly: It should get whatever card you had on file from stripe (well, the last 4 digits + expiration date only).

                          But it does seem to work when you reenter your card data. Maybe your bank is set up to only allow "one-time" purchases from debit cards, and so you have to re-enter your card info each time to get the charge to work.... All I'm seeing is a bunch of declined by bank errors, so...

                          V 1 Reply Last reply Reply Quote 0
                          • V
                            Vilidious @Sam Pinansky
                            last edited by

                            @Sam-Pinansky

                            Well, I do use other foreign services with monthly payments without problems too, and I think I joined this service around December-January, so I think at least February should've been properly automatically billed...

                            Maybe there's a nasty trick somewhere that needs to be set correctly, or the bank is just being a twit about it. :/

                            Perhaps the reoccurring payment gets screwed when I use the card for single time premium credits? That's something I've done, I think, on February/March... ?

                            1 Reply Last reply Reply Quote 0
                            • L
                              lecama157
                              last edited by

                              I can't log in in the web site, since it has been long since my last visit I tried to use the forgotten password function, but when I type my e-mail it says: user not found. Then I tried to create a new account, it says my e-mail is taken...
                              don't know what else to do, my forum account works perfectly as you can see (same e-mail).:confused: :confused: :confused: :confused:

                              Sam PinanskyS 2 Replies Last reply Reply Quote 1
                              • TerrenceT
                                Terrence Premium Member
                                last edited by Terrence

                                I'm not sure if I got a credit last month. Did my sub lapse?

                                I joined on December 5th, you get one for just signing up, right?

                                Then I'd have gotten one on Dec 15, Jan 15, and then Feb 15 would make 4, but I only own 3 books, and my status shows no credit. Let me know if I'm wrong.

                                1 Reply Last reply Reply Quote 0
                                • Sam PinanskyS
                                  Sam Pinansky Translators @lecama157
                                  last edited by

                                  @lecama157 hey, send an email to support@j-novel.club and I'll make sure you can reset your password.

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    crismond Premium Member
                                    last edited by

                                    When I attempting to download the ebook "Mixed Bathing in Another Dimension: The Fervent Sand Baths" this error message occurs:

                                    {"error":{"name":"Error","status":500,"message":"ENOENT: no such file or directory, open '/home/deploy/ebooks/mixed-bathing-in-another-dimension-the-fervent-sand-baths.epub'","errno":-2,"code":"ENOENT","syscall":"open","path":"/home/deploy/ebooks/mixed-bathing-in-another-dimension-the-fervent-sand-baths.epub"}}

                                    Attempted download approximately 3/15/2017 8:28am PST.

                                    Rahul BalagganR 1 Reply Last reply Reply Quote 0
                                    • Rahul BalagganR
                                      Rahul Balaggan Staff @crismond
                                      last edited by Rahul Balaggan

                                      @crismond they said it's up now.

                                      spoiler

                                      Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                      J-Novel Club, Future Volume Release Schedule
                                      Manga FAQ
                                      Premium Content List

                                      1 Reply Last reply Reply Quote 0
                                      • Sam PinanskyS
                                        Sam Pinansky Translators @lecama157
                                        last edited by

                                        @lecama157 send an email to contact@j-novel.club from your email and I can manually reset your password.

                                        1 Reply Last reply Reply Quote 0
                                        • K
                                          kuuderes_shadow Premium Member
                                          last edited by kuuderes_shadow

                                          I had the forum homepage up just now, not doing anything with it, when a user made a new post in a thread in the members only forum (which I don't have access to). For some inexplicable reason this post then appeared in the middle of the forums list, complete with user avatar.

                                          Reloading the page made this disappear so it's not a major problem.

                                          Browser: Firefox 52.0

                                          link to screenshot:
                                          http://tinypic.com/r/11twh6t/9

                                          edit: same thing happened when I created this post, with it appearing under the support forum

                                          1 Reply Last reply Reply Quote 0
                                          • _
                                            _08
                                            last edited by

                                            Disclamer: not a web dev, some suggestions may be bad
                                            Reader doesn't work in IE. Not a big problem for PC users, but WInPhone users have no alternative (all other browsers seem to be using IE's JS engine as well). should've read opening post first : \

                                            Not exactly a bug, but UI controls jumping around is pretty annoying: on the first page (of title list or parts list) you have only "next" button, but as soon as you click it it gets replaced by "previous" button, putting inactive "previous button" on the first page would be better. Data about selected volume/part gets replaced with a small loading circle, using bigger circle or drawing something on top (not instead) of old page would look better. When switching between parts, most of loading time caused by JSON request even though the same exact JSON was requested for previous part.

                                            Would be nice if web reader was saving font settings.

                                            Even more unrelated to topic: Smartphone V2 part 1 isn't flagged as preview (not available for non-members).

                                            Sam PinanskyS 1 Reply Last reply Reply Quote 2
                                            • 1
                                            • 2
                                            • 3
                                            • 4
                                            • 5
                                            • 6
                                            • 7
                                            • 36
                                            • 37
                                            • 5 / 37
                                            • First post
                                              Last post