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    Report Website Bugs Here!

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    • Sam PinanskyS
      Sam Pinansky Translators @Sam Pinansky
      last edited by

      @Sam-Pinansky Looks like I forgot to put a return in the error check, so the backend wasn't returning the error properly when charges were declined.
      Should be fixed now and when charges get declined for premium credits errors should be displayed properly.

      1 Reply Last reply Reply Quote 0
      • Aruseus493A
        Aruseus493
        last edited by

        Mentioned it on reddit, but there really should be a redeem option for Premium Credits even if the account isn't a member anymore. Otherwise, it's almost like the credits are being held hostage.

        My Light Novel List

        Sam PinanskyS 1 Reply Last reply Reply Quote 1
        • Sam PinanskyS
          Sam Pinansky Translators @Aruseus493
          last edited by

          @Aruseus493 there is nothing nepharious about it, just that the original design didn't take into account ala cart credit purchasing. Give me a bit but it shouldn't be hard to change the links to the redeem link as long as you have a spare credit.

          Aruseus493A 1 Reply Last reply Reply Quote 2
          • Aruseus493A
            Aruseus493 @Sam Pinansky
            last edited by

            @Sam-Pinansky Figured it was an oversight. Glad to hear it's going to be fixed. I'm excited for Isekai Smartphone and Arifureta. :3

            My Light Novel List

            1 Reply Last reply Reply Quote 0
            • D
              Dexius
              last edited by

              I can't login to the main site, even though I registered, but I can login to the forums. Kinda odd.

              1 Reply Last reply Reply Quote 1
              • Sam PinanskyS
                Sam Pinansky Translators
                last edited by

                I just discovered a bug that no one had reported to me... ;(

                It seems like it's been impossible to "uncancel" a subscription when you were on a free trial.

                I.e. once you cancel the sub you can't uncancel and have to wait until the free trial runs out to re-subscribe.

                I'm gonna fix it now though!

                1 Reply Last reply Reply Quote 1
                • V
                  Vilidious
                  last edited by

                  Just mentioning in case you weren't aware.
                  I obtained yesterday failed monthly payment email (did not notice until today due to email provider's junk mail filtering).
                  When I went to my account to check the situation, it had undefined (or something like that) set in previously working card information.
                  I retyped the card information and it again seems to work... at least for now (dramatic music here).

                  So, looks like something related to databases; so, if you've had to fix something there, this might have affected quite a few others too... :)

                  On Chrome 56.0.2924.87 with Win 10.

                  Sam PinanskyS V 2 Replies Last reply Reply Quote 0
                  • Sam PinanskyS
                    Sam Pinansky Translators @Vilidious
                    last edited by

                    @Vilidious I'll glad the failed email payments are working! That's something I added just a few days ago.
                    It seems a lot of your charged kept being declined by your bank, perhaps because it was a debit card?

                    I'm not sure why the previous card info wasn't displaying correctly: It should get whatever card you had on file from stripe (well, the last 4 digits + expiration date only).

                    But it does seem to work when you reenter your card data. Maybe your bank is set up to only allow "one-time" purchases from debit cards, and so you have to re-enter your card info each time to get the charge to work.... All I'm seeing is a bunch of declined by bank errors, so...

                    V 1 Reply Last reply Reply Quote 0
                    • V
                      Vilidious @Sam Pinansky
                      last edited by

                      @Sam-Pinansky

                      Well, I do use other foreign services with monthly payments without problems too, and I think I joined this service around December-January, so I think at least February should've been properly automatically billed...

                      Maybe there's a nasty trick somewhere that needs to be set correctly, or the bank is just being a twit about it. :/

                      Perhaps the reoccurring payment gets screwed when I use the card for single time premium credits? That's something I've done, I think, on February/March... ?

                      1 Reply Last reply Reply Quote 0
                      • L
                        lecama157
                        last edited by

                        I can't log in in the web site, since it has been long since my last visit I tried to use the forgotten password function, but when I type my e-mail it says: user not found. Then I tried to create a new account, it says my e-mail is taken...
                        don't know what else to do, my forum account works perfectly as you can see (same e-mail).:confused: :confused: :confused: :confused:

                        Sam PinanskyS 2 Replies Last reply Reply Quote 1
                        • TerrenceT
                          Terrence Premium Member
                          last edited by Terrence

                          I'm not sure if I got a credit last month. Did my sub lapse?

                          I joined on December 5th, you get one for just signing up, right?

                          Then I'd have gotten one on Dec 15, Jan 15, and then Feb 15 would make 4, but I only own 3 books, and my status shows no credit. Let me know if I'm wrong.

                          1 Reply Last reply Reply Quote 0
                          • Sam PinanskyS
                            Sam Pinansky Translators @lecama157
                            last edited by

                            @lecama157 hey, send an email to support@j-novel.club and I'll make sure you can reset your password.

                            1 Reply Last reply Reply Quote 0
                            • C
                              crismond Premium Member
                              last edited by

                              When I attempting to download the ebook "Mixed Bathing in Another Dimension: The Fervent Sand Baths" this error message occurs:

                              {"error":{"name":"Error","status":500,"message":"ENOENT: no such file or directory, open '/home/deploy/ebooks/mixed-bathing-in-another-dimension-the-fervent-sand-baths.epub'","errno":-2,"code":"ENOENT","syscall":"open","path":"/home/deploy/ebooks/mixed-bathing-in-another-dimension-the-fervent-sand-baths.epub"}}

                              Attempted download approximately 3/15/2017 8:28am PST.

                              Rahul BalagganR 1 Reply Last reply Reply Quote 0
                              • Rahul BalagganR
                                Rahul Balaggan Staff @crismond
                                last edited by Rahul Balaggan

                                @crismond they said it's up now.

                                spoiler

                                Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                J-Novel Club, Future Volume Release Schedule
                                Manga FAQ
                                Premium Content List

                                1 Reply Last reply Reply Quote 0
                                • Sam PinanskyS
                                  Sam Pinansky Translators @lecama157
                                  last edited by

                                  @lecama157 send an email to contact@j-novel.club from your email and I can manually reset your password.

                                  1 Reply Last reply Reply Quote 0
                                  • K
                                    kuuderes_shadow Premium Member
                                    last edited by kuuderes_shadow

                                    I had the forum homepage up just now, not doing anything with it, when a user made a new post in a thread in the members only forum (which I don't have access to). For some inexplicable reason this post then appeared in the middle of the forums list, complete with user avatar.

                                    Reloading the page made this disappear so it's not a major problem.

                                    Browser: Firefox 52.0

                                    link to screenshot:
                                    http://tinypic.com/r/11twh6t/9

                                    edit: same thing happened when I created this post, with it appearing under the support forum

                                    1 Reply Last reply Reply Quote 0
                                    • _
                                      _08
                                      last edited by

                                      Disclamer: not a web dev, some suggestions may be bad
                                      Reader doesn't work in IE. Not a big problem for PC users, but WInPhone users have no alternative (all other browsers seem to be using IE's JS engine as well). should've read opening post first : \

                                      Not exactly a bug, but UI controls jumping around is pretty annoying: on the first page (of title list or parts list) you have only "next" button, but as soon as you click it it gets replaced by "previous" button, putting inactive "previous button" on the first page would be better. Data about selected volume/part gets replaced with a small loading circle, using bigger circle or drawing something on top (not instead) of old page would look better. When switching between parts, most of loading time caused by JSON request even though the same exact JSON was requested for previous part.

                                      Would be nice if web reader was saving font settings.

                                      Even more unrelated to topic: Smartphone V2 part 1 isn't flagged as preview (not available for non-members).

                                      Sam PinanskyS 1 Reply Last reply Reply Quote 2
                                      • Sam PinanskyS
                                        Sam Pinansky Translators @_08
                                        last edited by Sam Pinansky

                                        @_08 Ah, thanks for the note about Smartphone V2 part 1... will put that up as preview.

                                        Note I'm gonna keep volume 1 up for reading for a little bit longer since want to give new people a chance to catch up (buy the ebook for the full version and color plates though please!)

                                        As for other comments on the UI: All that stuff annoys me too, and if I have time to work on polishing things on the website I'll address a lot of them (except for the IE 11 compatibility as that would require serious work... the web reader uses CSS3 heavily and the transpiler I use for javascript 6 also would seriously bloat the code to allow ie 11 backwards compatibility, slowing down the page load time for everyone else).

                                        _ 1 Reply Last reply Reply Quote 2
                                        • _
                                          _08 @Sam Pinansky
                                          last edited by

                                          One more, in a mobile version of forums: double search

                                          Pmf96P 1 Reply Last reply Reply Quote 1
                                          • Pmf96P
                                            Pmf96 Premium Member @_08
                                            last edited by

                                            @_08 wow... If you didn't point out that I think that I would ever find out :sweat_smile:

                                            1 Reply Last reply Reply Quote 0
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