Report Website Bugs Here!
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@hester2006 Are you on an older phone? Have you tried switching between WiFi/cellular? It's working fine for me on my iPhone.
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I’m on my iPad on safari and having no problems.
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@myskaros on an iPad, page starts to load, I see the page for a second and then I get a blank page except for the words ‘an unexpected error has occurred’. This happens on all pages except the forums. It started when I was reading last night, suddenly it said you are not authorised to read this, I tried logging in again and can’t view anything since. I tried clearing all website data but no joy
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@hester2006 Have you tried on incognito, or turning off any browser extensions? I was able to log in with your account and access the website just fine, so it seems to be a problem specifically with your iPad.
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Conflict between schedule on the Calendar page and Series page.
https://j-novel.club/v/full-clearing-another-world-under-a-goddess-with-zero-believers-volume-1
Calendar says it just got released. (That's where I snagged the link from.)
Series page says it gets released on the 3rd.
Currently the link gives a 404. (Fight! Yurika!)
a short while later
Yay!
Now everything matches up for a 12/03 release.JNC support for the win!
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@weasalopes said in Report Website Bugs Here!:
Conflict between schedule on the Calendar page and Series page.
https://j-novel.club/v/full-clearing-another-world-under-a-goddess-with-zero-believers-volume-1
Calendar says it just got released. (That's where I snagged the link from.)
Series page says it gets released on the 3rd.
Currently the link gives a 404. (Fight! Yurika!)
a short while later
Yay!
Now everything matches up for a 12/03 release.JNC support for the win!
Hurg...
Back to showing a 12/02 release.
Still with a 404 from the Calendar page (Fight! Yurika!)
Except that if you go to your User Library it is there and fully downloadable.So it has been released, you just can't get to it from the Calendar page.
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@weasalopes What's your time zone? IIRC ebooks come out at 1AM Eastern Time on the listed day, so that might just be the day before for your time zone. My calendar (in Eastern Time) is showing it first thing today, though the link is indeed throwing a 404.
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@lisast The calendar adapts to the user’s local time zone.
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@legitpancake said in Report Website Bugs Here!:
@lisast The calendar adapts to the user’s local time zone.
Yeah.
As @LegitPancake says, JNC shows things in relation to the users local time zone.
This can make things confusing for readers discussing things in different time zones if they don't specify time zones in their post.
But JNC does a simultaneous worldwide release when things go live; time zone doesn't matter in that regard.Bottom line is...
If it's live, it's live; if it isn't, it isn't.
Which makes the Calendar page link go to a 404 an oddity, to say the least.
Which it's still doing at this time.All your libraries are belong to us. | Those who do not read shall not eat.
Help me, Satomi-san. You're my only hope. | Fight! Yurika!
Croquettes, Baguettes, and Books, oh my! -
Hi, I’ve been unable to access the main site since yesterday, with any attempt resulting in “an unexpected error has occurred” message.
While most of my attempts have been on my iPhone (6s), when I tried my computer, I was also unable to log on with Safari (which is what I use as my iPhone browser), though I was successful with Firefox. However, when I tried Firefox on my iPhone, I got the same error message.
If someone could look into this issue, I’d really appreciate it.
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@weasalopes There were some slug naming issues, everything should be working now!
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@myskaros said in Report Website Bugs Here!:
@weasalopes There were some slug naming issues, everything should be working now!
Indeed, it's all good now.
Yay!
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@aki_iokua said in Report Website Bugs Here!:
Hi, I’ve been unable to access the main site since yesterday, with any attempt resulting in “an unexpected error has occurred” message.
While most of my attempts have been on my iPhone (6s), when I tried my computer, I was also unable to log on with Safari (which is what I use as my iPhone browser), though I was successful with Firefox. However, when I tried Firefox on my iPhone, I got the same error message.
If someone could look into this issue, I’d really appreciate it.
Temp fix is the old.j-novel site.
But yeah, I’m having the same issue. The new site stopped working on my iPad Air, but works on my laptop and iPhone 12 pro.
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@thehalfwit said in Report Website Bugs Here!:
@aki_iokua said in Report Website Bugs Here!:
Hi, I’ve been unable to access the main site since yesterday, with any attempt resulting in “an unexpected error has occurred” message.
While most of my attempts have been on my iPhone (6s), when I tried my computer, I was also unable to log on with Safari (which is what I use as my iPhone browser), though I was successful with Firefox. However, when I tried Firefox on my iPhone, I got the same error message.
If someone could look into this issue, I’d really appreciate it.
Temp fix is the old.j-novel site.
But yeah, I’m having the same issue. The new site stopped working on my iPad Air, but works on my laptop and iPhone 12 pro.
Having just migrated from a pre-Lollipop Android phone to an Android 10 device, and also dealing with multitudinous PC OSes over the years, that's sounding like it could be an OS and/or hardware incompatibility; if your device isn't new enough, it might not be up to running everything involved with the new site.
There's a limit to backward compatibility, and just what is the final straw and when it occurs, who knows? -
@weasalopes said in Report Website Bugs Here!:
Having just migrated from a pre-Lollipop Android phone to an Android 10 device, and also dealing with multitudinous PC OSes over the years, that's sounding like it could be an OS and/or hardware incompatibility; if your device isn't new enough, it might not be up to running everything involved with the new site.
There's a limit to backward compatibility, and just what is the final straw and when it occurs, who knows?I don’t know about the others experiencing the issue, but the new websites been working fine for months. Just quit working this week out of the blue on my older devices.
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@thehalfwit said in Report Website Bugs Here!:
@weasalopes said in Report Website Bugs Here!:
Having just migrated from a pre-Lollipop Android phone to an Android 10 device, and also dealing with multitudinous PC OSes over the years, that's sounding like it could be an OS and/or hardware incompatibility; if your device isn't new enough, it might not be up to running everything involved with the new site.
There's a limit to backward compatibility, and just what is the final straw and when it occurs, who knows?I don’t know about the others experiencing the issue, but the new websites been working fine for months. Just quit working this week out of the blue on my older devices.
Determining what the older devices have in common would seem the thing to do, then.
"Have in common" as in the age of the OS, etc., so it could be seen if there's a common 'break point' between users experiencing this; if the OS is older than X, they're now having this problem kinda thing.
When did it cease working with the new web site? Is that also a common break point? (Did everyone have it start being a problem at the same time?)The new web site isn't static, after all; the underlying software continues being updated, so the 'when' of ceasing to work with older devices would seem relevant to troubleshooting.
I'm pretty sure JNC is using a platform developed by someone else, so that 'continues being updated' includes updates from outside JNC when they choose to accept a platform update.
My terminology may not be current, it's donkeys years since I was involved with programming, but you've got the possibility of HTML standards updates, updates to the platform JNC uses, updates JNC made themselves, all of which could be the final blow to the ability of an older device to handle the current site. The old site still being accessible to these older devices while the new one suddenly isn't, if it can be seen to have any commonality between those devices in regard to OS versions or some such stuff, you'd think that'd help figure out what's going on.
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@weasalopes said in Report Website Bugs Here!:
The old site still being accessible to these older devices while the new one suddenly isn't, if it can be seen to have any commonality between those devices in regard to OS versions or some such stuff, you'd think that'd help figure out what's going on.
Well I know it’s unscientific, but I had been running my iPad on iOS 12, since I was hanging onto some software that’s gotten yanked from the store. After updating to iOS 15 I can confirm my iPad Air 2 now works with the new site again.
My iPhone is on iOS 14 and still works with the website. I wonder if it’s only old devices on iOS 12 or older.
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@thehalfwit said in Report Website Bugs Here!:
@weasalopes said in Report Website Bugs Here!:
The old site still being accessible to these older devices while the new one suddenly isn't, if it can be seen to have any commonality between those devices in regard to OS versions or some such stuff, you'd think that'd help figure out what's going on.
Well I know it’s unscientific, but I had been running my iPad on iOS 12, since I was hanging onto some software that’s gotten yanked from the store. After updating to iOS 15 I can confirm my iPad Air 2 now works with the new site again.
My iPhone is on iOS 14 and still works with the website. I wonder if it’s only old devices on iOS 12 or older.
Unscientific?
I think not!Exceedingly scientific, actually.
It's solid data that appears to support the thesis that the version of iOS may be involved.
We just need more information such as this; one item is, indeed, insufficient for an overall determination of validity of thesis.
Now to see if the others having problems match that profile, if it can be determined precisely where the current 'doesn't work' point is in re iOS. -
So I’ve been having a problem with reading manga on my iPad Air since the OS 15 software update. Quite often it gives a website not found, it’s reset my iPad once, and on rare occasions it does work. It’s not a huge deal since I can still read LNs no problem, and I have no problem reading manga on my PC (I don’t read manga that often, but LNs all the time).
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Just to add more information about the unexpected error bug, I have also come across it since about 4 days ago when it was first reported. I use an Iphone 6S with IOS 13.3.
Each time I try to use any page on the website I can only load it for the briefest of moments before the page whites out with the message "An unexpected error has occurred."
I also tried accessing the site with javascript turned off in my system settings. When doing so, I am able to navigate to all of the main pages without issue and no auto-error. Of course due to the log in screen using javascript as are most of the links I can't actually do anything, besides look at the front page, can't even scroll, but its something I guess.
Old site works fine.
