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    Report Website Bugs Here!

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    • Sam PinanskyS
      Sam Pinansky Translators @Vilidious
      last edited by

      @Vilidious I'll glad the failed email payments are working! That's something I added just a few days ago.
      It seems a lot of your charged kept being declined by your bank, perhaps because it was a debit card?

      I'm not sure why the previous card info wasn't displaying correctly: It should get whatever card you had on file from stripe (well, the last 4 digits + expiration date only).

      But it does seem to work when you reenter your card data. Maybe your bank is set up to only allow "one-time" purchases from debit cards, and so you have to re-enter your card info each time to get the charge to work.... All I'm seeing is a bunch of declined by bank errors, so...

      V 1 Reply Last reply Reply Quote 0
      • V
        Vilidious @Sam Pinansky
        last edited by

        @Sam-Pinansky

        Well, I do use other foreign services with monthly payments without problems too, and I think I joined this service around December-January, so I think at least February should've been properly automatically billed...

        Maybe there's a nasty trick somewhere that needs to be set correctly, or the bank is just being a twit about it. :/

        Perhaps the reoccurring payment gets screwed when I use the card for single time premium credits? That's something I've done, I think, on February/March... ?

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        • L
          lecama157
          last edited by

          I can't log in in the web site, since it has been long since my last visit I tried to use the forgotten password function, but when I type my e-mail it says: user not found. Then I tried to create a new account, it says my e-mail is taken...
          don't know what else to do, my forum account works perfectly as you can see (same e-mail).:confused: :confused: :confused: :confused:

          Sam PinanskyS 2 Replies Last reply Reply Quote 1
          • TerrenceT
            Terrence Premium Member
            last edited by Terrence

            I'm not sure if I got a credit last month. Did my sub lapse?

            I joined on December 5th, you get one for just signing up, right?

            Then I'd have gotten one on Dec 15, Jan 15, and then Feb 15 would make 4, but I only own 3 books, and my status shows no credit. Let me know if I'm wrong.

            1 Reply Last reply Reply Quote 0
            • Sam PinanskyS
              Sam Pinansky Translators @lecama157
              last edited by

              @lecama157 hey, send an email to support@j-novel.club and I'll make sure you can reset your password.

              1 Reply Last reply Reply Quote 0
              • C
                crismond Premium Member
                last edited by

                When I attempting to download the ebook "Mixed Bathing in Another Dimension: The Fervent Sand Baths" this error message occurs:

                {"error":{"name":"Error","status":500,"message":"ENOENT: no such file or directory, open '/home/deploy/ebooks/mixed-bathing-in-another-dimension-the-fervent-sand-baths.epub'","errno":-2,"code":"ENOENT","syscall":"open","path":"/home/deploy/ebooks/mixed-bathing-in-another-dimension-the-fervent-sand-baths.epub"}}

                Attempted download approximately 3/15/2017 8:28am PST.

                Rahul BalagganR 1 Reply Last reply Reply Quote 0
                • Rahul BalagganR
                  Rahul Balaggan Staff @crismond
                  last edited by Rahul Balaggan

                  @crismond they said it's up now.

                  spoiler

                  Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                  J-Novel Club, Future Volume Release Schedule
                  Manga FAQ
                  Premium Content List

                  1 Reply Last reply Reply Quote 0
                  • Sam PinanskyS
                    Sam Pinansky Translators @lecama157
                    last edited by

                    @lecama157 send an email to contact@j-novel.club from your email and I can manually reset your password.

                    1 Reply Last reply Reply Quote 0
                    • K
                      kuuderes_shadow Premium Member
                      last edited by kuuderes_shadow

                      I had the forum homepage up just now, not doing anything with it, when a user made a new post in a thread in the members only forum (which I don't have access to). For some inexplicable reason this post then appeared in the middle of the forums list, complete with user avatar.

                      Reloading the page made this disappear so it's not a major problem.

                      Browser: Firefox 52.0

                      link to screenshot:
                      http://tinypic.com/r/11twh6t/9

                      edit: same thing happened when I created this post, with it appearing under the support forum

                      1 Reply Last reply Reply Quote 0
                      • _
                        _08
                        last edited by

                        Disclamer: not a web dev, some suggestions may be bad
                        Reader doesn't work in IE. Not a big problem for PC users, but WInPhone users have no alternative (all other browsers seem to be using IE's JS engine as well). should've read opening post first : \

                        Not exactly a bug, but UI controls jumping around is pretty annoying: on the first page (of title list or parts list) you have only "next" button, but as soon as you click it it gets replaced by "previous" button, putting inactive "previous button" on the first page would be better. Data about selected volume/part gets replaced with a small loading circle, using bigger circle or drawing something on top (not instead) of old page would look better. When switching between parts, most of loading time caused by JSON request even though the same exact JSON was requested for previous part.

                        Would be nice if web reader was saving font settings.

                        Even more unrelated to topic: Smartphone V2 part 1 isn't flagged as preview (not available for non-members).

                        Sam PinanskyS 1 Reply Last reply Reply Quote 2
                        • Sam PinanskyS
                          Sam Pinansky Translators @_08
                          last edited by Sam Pinansky

                          @_08 Ah, thanks for the note about Smartphone V2 part 1... will put that up as preview.

                          Note I'm gonna keep volume 1 up for reading for a little bit longer since want to give new people a chance to catch up (buy the ebook for the full version and color plates though please!)

                          As for other comments on the UI: All that stuff annoys me too, and if I have time to work on polishing things on the website I'll address a lot of them (except for the IE 11 compatibility as that would require serious work... the web reader uses CSS3 heavily and the transpiler I use for javascript 6 also would seriously bloat the code to allow ie 11 backwards compatibility, slowing down the page load time for everyone else).

                          _ 1 Reply Last reply Reply Quote 2
                          • _
                            _08 @Sam Pinansky
                            last edited by

                            One more, in a mobile version of forums: double search

                            Pmf96P 1 Reply Last reply Reply Quote 1
                            • Pmf96P
                              Pmf96 Premium Member @_08
                              last edited by

                              @_08 wow... If you didn't point out that I think that I would ever find out :sweat_smile:

                              1 Reply Last reply Reply Quote 0
                              • V
                                Vilidious @Vilidious
                                last edited by

                                @Vilidious

                                The same problem repeated itself yesterday; this time I don't recall having used my premium points since last time, so I think its effect can be eliminated?

                                Still, I was a little late to respond due to junk mail filtering, but luckily I noticed it again... noticing these junk email things this fast makes me think that I'm probably too much of a social recluse, though... :)

                                1 Reply Last reply Reply Quote 0
                                • Cole SeeleyC
                                  Cole Seeley Premium Member
                                  last edited by

                                  Just wanted to note that I've been getting 503's on the forums (Site too busy try again later)

                                  Yo.

                                  Sam PinanskyS 1 Reply Last reply Reply Quote 1
                                  • Sam PinanskyS
                                    Sam Pinansky Translators @Cole Seeley
                                    last edited by Sam Pinansky

                                    @Cole-Seeley I've noticed that, but it only ever happens once and on reload it's fine.

                                    The server load doesn't seem to be an issue.

                                    I've just gone and disabled traffic management for now.

                                    1 Reply Last reply Reply Quote 4
                                    • H
                                      hatguy12
                                      last edited by hatguy12

                                      It's not really a bug, and it's possibly intentional, but I didn't feel like starting a new thread:

                                      The current thumbnail (with a red color scheme) for the May 4th start of Faraway Paladin v3 Primus appears to be the cover for Faraway Paladin v3 Secundus (or whatever it will be called). The cover for the JP v3 Primus book has a blue color scheme (Overlap page with book list).

                                      Sam PinanskyS 1 Reply Last reply Reply Quote 0
                                      • Sam PinanskyS
                                        Sam Pinansky Translators @hatguy12
                                        last edited by

                                        @hatguy12 Naw we screwed up and typeset the wrong cover!

                                        As an excuse, in the materials for voolume 3 (part 1), BOTH covers for parts 1 and 2 were included, so our cover designer didn't know which one was right.

                                        I'll have all the thumbnails fixed when we launch it in a day or two.

                                        H 1 Reply Last reply Reply Quote 0
                                        • A
                                          alocervancouver
                                          last edited by alocervancouver

                                          For some reason, I can't hit back to go back a page on the website anymore. It's still doable in the app, but I tried two different browsers (Chrome without Extensions and IE 11), and I cannot reset reading status from 84%-100% back to 0.

                                          Sam PinanskyS 1 Reply Last reply Reply Quote 0
                                          • Sam PinanskyS
                                            Sam Pinansky Translators @alocervancouver
                                            last edited by

                                            @alocervancouver and this happens with every part? Can you click on the left side of the page to scroll back?

                                            A 1 Reply Last reply Reply Quote 0
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