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    Report Website Bugs Here!

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    • G
      garantiertnicht Member @yanrishatum
      last edited by

      @yanrishatum said in Report Website Bugs Here!:

      It seems after switching to new API that fetches novel metadata, prepub expiration markers broke. It now shows all chapters as available for prepub reading regardless if they are expired or not

      There is a positive here, tho: we're able to see the %-progress of the parts we read on the browser on expired parts which we weren't able to view before. If you started reading prepubs/catchups, didn't finish it and wondered which volume to purchase later, this would help. To me personally, I think that's slightly more valuable than seeing if I can read everything for free on first glance, especially since there is an “Expired” badge.

      Nonetheless, it does seem like it isn't supposed to be like that; as you say a different color would help and clicking on them leading to the subscribe page seems confusing at best and misleading at worst.

      PS: Can confirm; Firefox (current Nightly) on Linux

      1 Reply Last reply Reply Quote 0
      • Geezer WeasalopesG
        Geezer Weasalopes Premium Member
        last edited by

        I'm not sure it's a website bug, but it very definitely is a bug in how the JNC bibliographic control database is set up.
        Yuri Tama: From Third Wheel to Trifecta by Toshizou.
        The Sidekick Never Gets the Girl, Let Alone the Protag’s Sister! by Toshizo.

        Toshizo & Toshizou are the same author; all related titles can be found within the same Narou account. [https://mypage.syosetu.com/1333777/]
        If you search the JNC database by author and enter Toshizo both pull up, but if you search by Toshizou you only get the current work.
        Which shows that it is indeed a free text search of the author field as opposed to utilizing an Authority Control Entry for the author.

        Erm.
        Bunch of librarian gobbledygook there.

        It looks like when you click on the name of an author in a series entry to see what else JNC has of theirs, it does a strict character search of the Author field, and and anything that matches the string (including items where the search string is a truncation of the entire string) counts as a positive hit, and anything shorter than the string is a negative.

        Searching upon Toshizo pulls up Toshizo and anything which has Toshizo and more as well, to wit, Toshizou.
        Searching upon Toshizou doesn't pull up Toshizo, since it's a shorter character string.

        So it's not a case of there being an entry which is Author Number 99, and "Toshizo author of series A" and "Toshizou author of series B" both point to that author entry, but rather that there is an Author field in the database which is a free text entry, and the search is a free text entry, and only things which are matches of the free text search term are shown as being the same author.
        Which means that depending upon which series page you are coming from, you may or may not find out that JNC really is publishing two works by this individual.
        And that if JNC were publishing works by two individuals who publish under the same name, their works would get grouped together if doing an author search and they spelled their names the same; given that this does occur within the LN/Manga publishing industry as a result of the widespread use of aliases, as well as just having the same name in the first place, this could become an additional problem down the line.

        The Library community has had to come up with solutions to this a long time ago.
        Publishers and retailers have been much less careful.

        All your libraries are belong to us. | Those who do not read shall not eat.
        Help me, Satomi-san. You're my only hope. | Fight! Yurika!
        Croquettes, Baguettes, and Books, oh my!

        myskarosM 1 Reply Last reply Reply Quote 0
        • myskarosM
          myskaros Staff @Geezer Weasalopes
          last edited by

          @Geezer-Weasalopes We're aware of the issue. It boils down to contracts with different companies; one contract requires us to spell it "Toshizo" and the other "Toshizou." We'll try to solve it at some point, but no specific timeline in mind at the moment.

          Another example of contract spellings:

          https://j-novel.club/series?search=author:"Ichiro Sakaki"
          https://j-novel.club/series?search=author:"Ichirou Sakaki"

          Whoever said nothing's impossible never tried slamming a revolving door.

          Geezer WeasalopesG 1 Reply Last reply Reply Quote 0
          • Geezer WeasalopesG
            Geezer Weasalopes Premium Member @myskaros
            last edited by

            @myskaros
            If the standard search is a plain free text search, it'd take slapping a pre-filter onto the search engine that basically checks the search term against a list, and it it's a hit, tells it to search 'x' term instead.
            It'd be a pain to set-up, and each time a new irregularity showed up the list of terms would need to be added to, but I don't think JNC would have enough of these to justify setting up the kind of things libraries use in their bibliographic control systems; too many changes would be required, it wouldn't make economic sense at all.

            This does have a rather low priority compared to a great many other things, yes.
            It could be far worse; how many different ways did William Shakespeare spell his name?!

            All your libraries are belong to us. | Those who do not read shall not eat.
            Help me, Satomi-san. You're my only hope. | Fight! Yurika!
            Croquettes, Baguettes, and Books, oh my!

            1 Reply Last reply Reply Quote 1
            • V
              Vilidious
              last edited by Vilidious

              • old card had changed and subscription ended
              • attempted to resubscribe with new card
              • payment does not go through via new card
              • enabled google pay
              • google pay verifies my card works
              • all payment methods removed
                • bug 1: failed attempts to add a new payment method creates new overlapping payment methods
                • had to remove same method many times to see it cleared
              • added new payment method as google pay
                • payment method accepted (the 0 eur transaction succeeded)
                • bug 2 (?): payment method is shown as the new card
                • google pay is connected to it, which should be irrelevant to this site
                • expected: google pay shown instead of the card connected to google pay
                • assumption: the website drags the card details from memory and tries to use it instead of google pay?
              • attempting to resubscribe with this payment method fails at payment
                • assumption: still attempts to use removed new card instead of google pay
                • this is known to fail from the start

              Basically, I won't be able to resubscribe to your service due to this, as such I suppose I won't.

              Maybe I'll come back again some day and see if it works then, but for now I don't think I'll be actively following this.

              I already spent likely a couple of hours on this and took into use a service I didn't really need (google pay), after all.

              myskarosM 1 Reply Last reply Reply Quote 0
              • myskarosM
                myskaros Staff @Vilidious
                last edited by

                @Vilidious Can you please email us at support@j-novel.club? Payment-related issues frequently require us to ask about personal details in order to troubleshoot, so the public forum isn't really an appropriate place to discuss this.

                Whoever said nothing's impossible never tried slamming a revolving door.

                1 Reply Last reply Reply Quote 0
                • EleusisE
                  Eleusis Premium Member
                  last edited by

                  Apostrophes not displayed properly when buying / preordering on the website.
                  alt text
                  Tested several titles with Firefox and Chromium.

                  1 Reply Last reply Reply Quote 0
                  • M
                    momokol Premium Member
                    last edited by

                    Ive been trying to read stuff and lately when I click on the links it opens like normal, but takes me to the last where you can click the next link and that's the only thing I can I see, no matter what part of what story I click on it does this. I haven't been able to read or navigate anything. I use Firefox and Windows 10

                    1 Reply Last reply Reply Quote 2
                    • Mindgames265M
                      Mindgames265 Premium Member
                      last edited by

                      Going to piggy back off the last post, having the same issue using Chrome and Windows 11.

                      1 Reply Last reply Reply Quote 1
                      • WERELITEW
                        WERELITE
                        last edited by WERELITE

                        Same issue as the two above posts, all other site features seem to be working fine. Only when trying to read anything the only option is the blue menu display to go to the next part or go back to reading. Have tried several different browsers still the same.
                        alt text

                        jpwongJ 1 Reply Last reply Reply Quote 1
                        • jpwongJ
                          jpwong Premium Member @WERELITE
                          last edited by

                          @WERELITE @Mindgames265 @momokol it sounds like you're having the same problem reported here https://forums.j-novel.club/topic/6696/directly-to-blue-end-screen-when-looking-at-stories-on-site

                          One of the staff has posted some instructions towards the end of the topic on how to get JNC a network file that might help them figure out what's going on if you want to try and help out. Otherwise you can take a look at some of the existing troubleshooting to see if you're getting the exact same errors if you try the steps.

                          Mindgames265M WERELITEW 2 Replies Last reply Reply Quote 1
                          • Mindgames265M
                            Mindgames265 Premium Member @jpwong
                            last edited by

                            @jpwong
                            Actually I saw that post right after I made mine here and went ahead and sent them the requested info.

                            1 Reply Last reply Reply Quote 0
                            • WERELITEW
                              WERELITE @jpwong
                              last edited by

                              @jpwong Awesome thanks! Not sure what the issue was, worked fine on the android app/same network. After trying several things what finally fixed it was a system reset. Ill chalk it up to some weird IT thing where turning it on and off again seems to fix it.

                              A 1 Reply Last reply Reply Quote 0
                              • A
                                admin Staff @WERELITE
                                last edited by

                                @WERELITE We are trying to figure out what's going on. It seems to be rare, but we've gotten 3 reports in the past week or so of similar phenomena.

                                1 Reply Last reply Reply Quote 1
                                • S
                                  Spacebssn Premium Member
                                  last edited by

                                  Not sure if this is a bug, but certainly unexpected behavior on the website when browsing the series list (have seen on both Safari mobile browser and Opera on my mac when logged in - tested some other browsers as well):

                                  Series that are publishing, but were on hiatus for a while like Otherside Picnic are still show up if I pick the hiatus filter. I have also seen some that are probably in hiatus (no Japanese volume in over a year even if their Narou page has plenty more for example), but still listed as current.

                                  Granted, I’m sure it can be hard to tell and a publisher may say something different than what is findable online - so more unexpected behavior than a bug.

                                  myskarosM 1 Reply Last reply Reply Quote 0
                                  • myskarosM
                                    myskaros Staff @Spacebssn
                                    last edited by

                                    @Spacebssn Ah yeah, that's something we have to manually set, so we're just behind on keeping statuses updated.

                                    Whoever said nothing's impossible never tried slamming a revolving door.

                                    S 1 Reply Last reply Reply Quote 1
                                    • S
                                      Spacebssn Premium Member @myskaros
                                      last edited by

                                      @myskaros Thanks for explaining and I'll just double check via searching the web for now :)

                                      1 Reply Last reply Reply Quote 0
                                      • B
                                        Blindside Member
                                        last edited by

                                        Web reader's font selector is broken on Chrome 114. Clicking on it shows a pull-down that instantly disappears. This happens even with all extensions disabled.

                                        Worse, sometimes it will start randomly working again for no apparent reason.

                                        This happens on Chrome 114. It does not seem to happen on Firefox 114, even with a bunch of addons running. I wonder if Chrome broke something in the latest update?

                                        1 Reply Last reply Reply Quote 0
                                        • TerabyteT
                                          Terabyte
                                          last edited by

                                          I noticed the calendar doesn't automatically update anymore when parts are added/edited/removed. I need to manually refresh the page.

                                          Looking at Chrome's console this is what I found:

                                          framework-7dc87f959d860484.js:33 [Violation] 'message' handler took 172ms
                                          framework-7dc87f959d860484.js:33 [Violation] 'message' handler took 285ms
                                          framework-7dc87f959d860484.js:33 [Violation] 'message' handler took 206ms
                                          framework-7dc87f959d860484.js:33 [Violation] 'message' handler took 198ms
                                          [...]
                                          
                                          1 Reply Last reply Reply Quote 0
                                          • M
                                            Mdick99 Member
                                            last edited by

                                            The Calendar is not showing the 1st of July, it did on the actual 1st of July but not since then regardless of whether it is showing or hiding older entries

                                            Thanks

                                            Martin

                                            M 2 Replies Last reply Reply Quote 0
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