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    Report Website Bugs Here!

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    • Geezer WeasalopesG
      Geezer Weasalopes Premium Member
      last edited by

      I'm not sure it's a website bug, but it very definitely is a bug in how the JNC bibliographic control database is set up.
      Yuri Tama: From Third Wheel to Trifecta by Toshizou.
      The Sidekick Never Gets the Girl, Let Alone the Protag’s Sister! by Toshizo.

      Toshizo & Toshizou are the same author; all related titles can be found within the same Narou account. [https://mypage.syosetu.com/1333777/]
      If you search the JNC database by author and enter Toshizo both pull up, but if you search by Toshizou you only get the current work.
      Which shows that it is indeed a free text search of the author field as opposed to utilizing an Authority Control Entry for the author.

      Erm.
      Bunch of librarian gobbledygook there.

      It looks like when you click on the name of an author in a series entry to see what else JNC has of theirs, it does a strict character search of the Author field, and and anything that matches the string (including items where the search string is a truncation of the entire string) counts as a positive hit, and anything shorter than the string is a negative.

      Searching upon Toshizo pulls up Toshizo and anything which has Toshizo and more as well, to wit, Toshizou.
      Searching upon Toshizou doesn't pull up Toshizo, since it's a shorter character string.

      So it's not a case of there being an entry which is Author Number 99, and "Toshizo author of series A" and "Toshizou author of series B" both point to that author entry, but rather that there is an Author field in the database which is a free text entry, and the search is a free text entry, and only things which are matches of the free text search term are shown as being the same author.
      Which means that depending upon which series page you are coming from, you may or may not find out that JNC really is publishing two works by this individual.
      And that if JNC were publishing works by two individuals who publish under the same name, their works would get grouped together if doing an author search and they spelled their names the same; given that this does occur within the LN/Manga publishing industry as a result of the widespread use of aliases, as well as just having the same name in the first place, this could become an additional problem down the line.

      The Library community has had to come up with solutions to this a long time ago.
      Publishers and retailers have been much less careful.

      All your libraries are belong to us. | Those who do not read shall not eat.
      Help me, Satomi-san. You're my only hope. | Fight! Yurika!
      Croquettes, Baguettes, and Books, oh my!

      myskarosM 1 Reply Last reply Reply Quote 0
      • myskarosM
        myskaros Staff @Geezer Weasalopes
        last edited by

        @Geezer-Weasalopes We're aware of the issue. It boils down to contracts with different companies; one contract requires us to spell it "Toshizo" and the other "Toshizou." We'll try to solve it at some point, but no specific timeline in mind at the moment.

        Another example of contract spellings:

        https://j-novel.club/series?search=author:"Ichiro Sakaki"
        https://j-novel.club/series?search=author:"Ichirou Sakaki"

        Whoever said nothing's impossible never tried slamming a revolving door.

        Geezer WeasalopesG 1 Reply Last reply Reply Quote 0
        • Geezer WeasalopesG
          Geezer Weasalopes Premium Member @myskaros
          last edited by

          @myskaros
          If the standard search is a plain free text search, it'd take slapping a pre-filter onto the search engine that basically checks the search term against a list, and it it's a hit, tells it to search 'x' term instead.
          It'd be a pain to set-up, and each time a new irregularity showed up the list of terms would need to be added to, but I don't think JNC would have enough of these to justify setting up the kind of things libraries use in their bibliographic control systems; too many changes would be required, it wouldn't make economic sense at all.

          This does have a rather low priority compared to a great many other things, yes.
          It could be far worse; how many different ways did William Shakespeare spell his name?!

          All your libraries are belong to us. | Those who do not read shall not eat.
          Help me, Satomi-san. You're my only hope. | Fight! Yurika!
          Croquettes, Baguettes, and Books, oh my!

          1 Reply Last reply Reply Quote 1
          • V
            Vilidious
            last edited by Vilidious

            • old card had changed and subscription ended
            • attempted to resubscribe with new card
            • payment does not go through via new card
            • enabled google pay
            • google pay verifies my card works
            • all payment methods removed
              • bug 1: failed attempts to add a new payment method creates new overlapping payment methods
              • had to remove same method many times to see it cleared
            • added new payment method as google pay
              • payment method accepted (the 0 eur transaction succeeded)
              • bug 2 (?): payment method is shown as the new card
              • google pay is connected to it, which should be irrelevant to this site
              • expected: google pay shown instead of the card connected to google pay
              • assumption: the website drags the card details from memory and tries to use it instead of google pay?
            • attempting to resubscribe with this payment method fails at payment
              • assumption: still attempts to use removed new card instead of google pay
              • this is known to fail from the start

            Basically, I won't be able to resubscribe to your service due to this, as such I suppose I won't.

            Maybe I'll come back again some day and see if it works then, but for now I don't think I'll be actively following this.

            I already spent likely a couple of hours on this and took into use a service I didn't really need (google pay), after all.

            myskarosM 1 Reply Last reply Reply Quote 0
            • myskarosM
              myskaros Staff @Vilidious
              last edited by

              @Vilidious Can you please email us at support@j-novel.club? Payment-related issues frequently require us to ask about personal details in order to troubleshoot, so the public forum isn't really an appropriate place to discuss this.

              Whoever said nothing's impossible never tried slamming a revolving door.

              1 Reply Last reply Reply Quote 0
              • EleusisE
                Eleusis Premium Member
                last edited by

                Apostrophes not displayed properly when buying / preordering on the website.
                alt text
                Tested several titles with Firefox and Chromium.

                1 Reply Last reply Reply Quote 0
                • M
                  momokol Premium Member
                  last edited by

                  Ive been trying to read stuff and lately when I click on the links it opens like normal, but takes me to the last where you can click the next link and that's the only thing I can I see, no matter what part of what story I click on it does this. I haven't been able to read or navigate anything. I use Firefox and Windows 10

                  1 Reply Last reply Reply Quote 2
                  • Mindgames265M
                    Mindgames265 Premium Member
                    last edited by

                    Going to piggy back off the last post, having the same issue using Chrome and Windows 11.

                    1 Reply Last reply Reply Quote 1
                    • WERELITEW
                      WERELITE
                      last edited by WERELITE

                      Same issue as the two above posts, all other site features seem to be working fine. Only when trying to read anything the only option is the blue menu display to go to the next part or go back to reading. Have tried several different browsers still the same.
                      alt text

                      jpwongJ 1 Reply Last reply Reply Quote 1
                      • jpwongJ
                        jpwong Premium Member @WERELITE
                        last edited by

                        @WERELITE @Mindgames265 @momokol it sounds like you're having the same problem reported here https://forums.j-novel.club/topic/6696/directly-to-blue-end-screen-when-looking-at-stories-on-site

                        One of the staff has posted some instructions towards the end of the topic on how to get JNC a network file that might help them figure out what's going on if you want to try and help out. Otherwise you can take a look at some of the existing troubleshooting to see if you're getting the exact same errors if you try the steps.

                        Mindgames265M WERELITEW 2 Replies Last reply Reply Quote 1
                        • Mindgames265M
                          Mindgames265 Premium Member @jpwong
                          last edited by

                          @jpwong
                          Actually I saw that post right after I made mine here and went ahead and sent them the requested info.

                          1 Reply Last reply Reply Quote 0
                          • WERELITEW
                            WERELITE @jpwong
                            last edited by

                            @jpwong Awesome thanks! Not sure what the issue was, worked fine on the android app/same network. After trying several things what finally fixed it was a system reset. Ill chalk it up to some weird IT thing where turning it on and off again seems to fix it.

                            A 1 Reply Last reply Reply Quote 0
                            • A
                              admin Staff @WERELITE
                              last edited by

                              @WERELITE We are trying to figure out what's going on. It seems to be rare, but we've gotten 3 reports in the past week or so of similar phenomena.

                              1 Reply Last reply Reply Quote 1
                              • S
                                Spacebssn Premium Member
                                last edited by

                                Not sure if this is a bug, but certainly unexpected behavior on the website when browsing the series list (have seen on both Safari mobile browser and Opera on my mac when logged in - tested some other browsers as well):

                                Series that are publishing, but were on hiatus for a while like Otherside Picnic are still show up if I pick the hiatus filter. I have also seen some that are probably in hiatus (no Japanese volume in over a year even if their Narou page has plenty more for example), but still listed as current.

                                Granted, I’m sure it can be hard to tell and a publisher may say something different than what is findable online - so more unexpected behavior than a bug.

                                myskarosM 1 Reply Last reply Reply Quote 0
                                • myskarosM
                                  myskaros Staff @Spacebssn
                                  last edited by

                                  @Spacebssn Ah yeah, that's something we have to manually set, so we're just behind on keeping statuses updated.

                                  Whoever said nothing's impossible never tried slamming a revolving door.

                                  S 1 Reply Last reply Reply Quote 1
                                  • S
                                    Spacebssn Premium Member @myskaros
                                    last edited by

                                    @myskaros Thanks for explaining and I'll just double check via searching the web for now :)

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      Blindside Member
                                      last edited by

                                      Web reader's font selector is broken on Chrome 114. Clicking on it shows a pull-down that instantly disappears. This happens even with all extensions disabled.

                                      Worse, sometimes it will start randomly working again for no apparent reason.

                                      This happens on Chrome 114. It does not seem to happen on Firefox 114, even with a bunch of addons running. I wonder if Chrome broke something in the latest update?

                                      1 Reply Last reply Reply Quote 0
                                      • TerabyteT
                                        Terabyte
                                        last edited by

                                        I noticed the calendar doesn't automatically update anymore when parts are added/edited/removed. I need to manually refresh the page.

                                        Looking at Chrome's console this is what I found:

                                        framework-7dc87f959d860484.js:33 [Violation] 'message' handler took 172ms
                                        framework-7dc87f959d860484.js:33 [Violation] 'message' handler took 285ms
                                        framework-7dc87f959d860484.js:33 [Violation] 'message' handler took 206ms
                                        framework-7dc87f959d860484.js:33 [Violation] 'message' handler took 198ms
                                        [...]
                                        
                                        1 Reply Last reply Reply Quote 0
                                        • M
                                          Mdick99 Member
                                          last edited by

                                          The Calendar is not showing the 1st of July, it did on the actual 1st of July but not since then regardless of whether it is showing or hiding older entries

                                          Thanks

                                          Martin

                                          M 2 Replies Last reply Reply Quote 0
                                          • ondra3985O
                                            ondra3985
                                            last edited by

                                            I don't know if this belongs here but when I was browsing my library on my profile to see what I could buy for a book I came across this: alt text

                                            TomOrr0WT 1 Reply Last reply Reply Quote 0
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