Question about Auto Resubbing
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Okay, I have a ongoing yearly subscription and I didn't get a token when I resubbed. If I remember correctly, when you get a subscription for the first time, you receive a token than another token on the 15th of that month if you subscribe before the 15th. My resub hit, on the Aug. 12th, I didn't get a token. I just want to confirm if I do indeed receive a token once I resub and on the 15th, or if I'm mistaken and just get one only on the 15th.
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@corp20 you get a token the very first time you sub and on every 15th of every month following as long as your sub remains active.
If you join as a premium member and then allow your sub to lapse and then sub again you do not get another first time credit only the 15th of every month.
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@rahul-balaggan my sub didn't laspe at all. Joined on the Aug 12 last year and the sub continued and automatically resubbed again this year. Just wanted to make sure if I get the token on the 12th (the day the resub happened) and the 15th (in 2 days) or just getting it on the 15th.
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@corp20 you do not get it on the 12th only the 15th.
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@corp20 okay thanks. Just wanted the clarification just incase I was missing something.
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Yeah, the credit you get immediately is for when you first sign up only, so if your annual (or monthly) sub is renewed you don't get another one, just the usual monthly credit on the 15th each month.
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@sam-pinansky Thanks was just kinda confused about that. Thanks for the speedy response.
