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    For security purposes I'd like to remove my credit card from this website at certain points in time. Is this possible?

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    • F
      Fyrop last edited by

      Most websites provide the option to delete your credit card information, I just wanted to know whether this can be done here, and if not why?

      BartzBB Sam Pinansky 2 Replies Last reply Reply Quote 0
      • LegitPancake
        LegitPancake Premium Member last edited by

        Email support at support @ j-novel.club

        1 Reply Last reply Reply Quote 0
        • BartzBB
          BartzBB Premium Member @Fyrop last edited by BartzBB

          @fyrop
          Based from what Sam said before our Credit Card information is not stored in the JNC server but stored in the Stripe Server. Stripe is the gateway that JNC uses for their transactions.

          Edit: Correction Gateway's name is STRIPE not SWIPE

          JNC LN Ranking:
          1st - Rokujouma
          2nd - Realist Hero
          3rd - Bookworm

          Terabyte 1 Reply Last reply Reply Quote 0
          • Terabyte
            Terabyte @BartzBB last edited by Terabyte

            @bartzbb The gateway's name is Stripe :)

            BartzBB 1 Reply Last reply Reply Quote 0
            • BartzBB
              BartzBB Premium Member @Terabyte last edited by

              @terabyte
              Oh sorry for that.

              JNC LN Ranking:
              1st - Rokujouma
              2nd - Realist Hero
              3rd - Bookworm

              1 Reply Last reply Reply Quote 0
              • Sam Pinansky
                Sam Pinansky Translators @Fyrop last edited by

                @fyrop since we are a subscription service we need to have stripe store it for recurring payments but if you really want to email support as stated above and I can manually erase the data from our credit card provider’s system.

                Anpan 1 Reply Last reply Reply Quote 0
                • Anpan
                  Anpan Premium Member @Sam Pinansky last edited by

                  @sam-pinansky
                  Technically what is stored is a shortened CC number and a Token. That token is bound to JNC so it cannot be used anywhere else.
                  So from a security point of view it doesn't make sense to remove the data unless you don't trust JNC to not do bad transactions.

                  Sam Pinansky 1 Reply Last reply Reply Quote 0
                  • Sam Pinansky
                    Sam Pinansky Translators @Anpan last edited by

                    @anpan Right but I can manually tell stripe themselves to remove a customer's credit card info.
                    They would have to add in a new card if they wanted to have a subscription renew properly though.

                    F 1 Reply Last reply Reply Quote 0
                    • F
                      Fyrop @Sam Pinansky last edited by

                      @sam-pinansky I appreciate you reaching out to help. For now I'll leave it and just monitor it. I'm hoping it won't ever become an issue. Ideally I'd like for there to be alternate payment methods like Paypal or Google Pay. However, I understand that this website is WIP, really hoping to see it take off as I'd like to offer my support when I'm able to. Thanks

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