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    Question about payment(mastercard)

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    • R
      Rizky Hungdarta last edited by

      Hi, i wanna ask about debit card (master card)
      I trying paying with my debit card but always get rejected so my question is
      Did j-novel club accept debit card?
      Did j-novel club is 3DS merchant?
      I read in FAQS there "payment methods" in my account setting but i don't see any
      Thanks in advance

      1 Reply Last reply Reply Quote 0
      • Rahul Balaggan
        Rahul Balaggan Staff last edited by

        Hello, welcome to J-Novel Club!

        Sorry to hear about the troubles you are having.

        A debit MasterCard should be useable on the site, in some situations you may have to approve the use of online purchases with your financial institution.

        Because this involves sensitive information, it is better to send an email to support@j-novel.club for any further assistance.

        Additionally since it is the year end Holiday season, it may take longer then usual to address support requests.

        Thank you.

        R 1 Reply Last reply Reply Quote 0
        • R
          Rizky Hungdarta @Rahul Balaggan last edited by

          @Rahul-Balaggan
          Thanks for your information friend
          The reason i post this because my email not getting replied yet
          And my i suggest that j-novel club add more payment methods?
          Like google wallet / paypal?
          Its pretty weird that somebody that wanna pay get troubled
          And thanks for translating my 1st and 3rd favorite novel (lazy dugeon master, riso himo)

          1 Reply Last reply Reply Quote 1
          • Shiny
            Shiny Premium Member last edited by Shiny

            For relevant discussions on payment options see:

            • https://forums.j-novel.club/topic/3574/paypal-as-payment-method/1
            • https://forums.j-novel.club/topic/3553/different-payment-methods-of-stripe/1
            • https://forums.j-novel.club/topic/27/paypal/1
            1 Reply Last reply Reply Quote 2
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