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    Charged twice for one account

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      Thefeno Member last edited by

      For some reason, I'm being charged for two monthly memberships.
      I think it's related to an incident a while ago where my account disappeared and I had to make a new one with the same email. Could this be fixed and can I be refuned for the overcharging?

      myskaros 1 Reply Last reply Reply Quote 0
      • myskaros
        myskaros Staff @Thefeno last edited by

        @thefeno Hi there! Sorry to hear this happened; we can absolutely figure out refunds for you. Can you email us at support@j-novel.club? We might need to ask about personal or payment information.

        Whoever said nothing's impossible never tried slamming a revolving door.

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