Card not working
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Hello, I have funds available on my card but the site is saying unable to subscribe.
Please help.
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Hello, for issues related to payment you should send an email to support@j-novel.club for assistance.
Thank you
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@Rahul-Balaggan oddly enough i tried a lower tier sub and it worked, then I upgraded to the higher tier. An odd fix as moments before the service was still rejecting my card at the higher rate.
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Maybe your card's company/bank was limiting the transaction to a lower amount. Paying the whole sum split in 2 allowed you to bypass that. 🙄
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@Chibi-Elemental-pndeht0 I'd still send an email in just in case there's anything they can tell you, otherwise you could end up getting rejected again the next time they try to charge your card.
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@jpwong Thanks for the advice. I may do that.
