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    I want to delete account

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    • N
      Narae38 last edited by

      I just simply want to deactivate my account and delete it. Thank you for your consideration.

      jpwong 1 Reply Last reply Reply Quote 0
      • jpwong
        jpwong Premium Member @Narae38 last edited by

        @Narae38 I believe you need to contact them directly by email at support@j-novel.club for an account deletion request.

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        • B
          Baka_Neko last edited by

          Huh don't they need an account deletion function to be gdpr compliant? (I know jnc is American but I thought they still needed it)

          jpwong 1 Reply Last reply Reply Quote 0
          • jpwong
            jpwong Premium Member @Baka_Neko last edited by

            @Baka_Neko From what I can tell, they need to have a mechanism available to remove a person's personal information, but since it can require the user to make the request in writing or verbally, an email request would seem to be fine?

            The thing there is that JNC doesn't actually store any personal information in their system (unless you used your real name for your account username) except your email address. Your credit information is stored with their credit processor (which you can also email them to have removed) and since everything about their sales is digital you don't store any address information with them for any shipping related function.

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