J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users

    Payment issue

    Support
    2
    4
    229
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      Ryuen last edited by

      Hi ,
      I tried to purchase coins via Apple pay the money was successfully deducted and payment from Apple pay was done successfully but the JNovel Club app gave error connection time out .. what should I do in this case to get my money back?

      myskaros 1 Reply Last reply Reply Quote 0
      • myskaros
        myskaros Staff @Ryuen last edited by

        @Ryuen Please email support@j-novel.club since this involves sensitive/personal information. We basically have to determine if Apple sent us money and you just weren't given the coins, or if Apple didn't send us money in which case you would have to ask them for a refund.

        Whoever said nothing's impossible never tried slamming a revolving door.

        R 2 Replies Last reply Reply Quote 0
        • R
          Ryuen @myskaros last edited by

          This post is deleted!
          1 Reply Last reply Reply Quote 0
          • R
            Ryuen @myskaros last edited by

            @myskaros done

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post