J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users

    Premium member but I can not access new updates in the App.

    Support
    3
    3
    154
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T
      TychusFindlay Premium Member last edited by

      Hi,
      I have a premium membership and have been reading previews earlier. But when I came back today to continue (reading The New Frontier Lird with Zero subjects most recent preview), I could only access the first part. Any other released part just shows the message that one needs to pre order or to have a premium membership to access and that I should log in - even though I am logged in the app. I haven't tried the sight as I prefer the app. I still have my coins that I haven't used as of yet. This is happening on Blacksmith Manga as well. Any suggestions?

      pcj 1 Reply Last reply Reply Quote 0
      • pcj
        pcj Premium Member @TychusFindlay last edited by

        @TychusFindlay check the account tab at the bottom. If that gives you a login screen then you're not actually logged in. I do find that the app logs me out periodically.

        1 Reply Last reply Reply Quote 0
        • sorvani
          sorvani Premium Member last edited by

          There were numerous reports of people having issues late yesterday. Staff acknowledged there must be and issue and said they restarted a DB server and hoped that fixed everyone's problem, but were forthright stating that full on troubleshooting for a non-reproducable (by staff) problem would be Monday.

          1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post