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    [Complete] Website and App maintenance!

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    • sorvaniS
      sorvani Premium Member @jpwong
      last edited by

      @jpwong said in Website and App maintenance!:

      It's better to do major rollouts on a weekday (and not a Friday) so that should something go wrong, you have all support options available whereas on a weekend, well if something goes wrong, the site would be down the whole weekend until someone who can fix it comes in to work.

      For most things in IT or Software Development and assuming that it is a major update because of the large impact on their services, it should actually be done on a replica during the week to prove the process with support options available as you said. Then the live process should be scheduled for off peak hours with a simple rollback functionality ready to go in case somehow the live is different from the replica it was tested on.

      pcjP 1 Reply Last reply Reply Quote 1
      • pcjP
        pcj Premium Member @sorvani
        last edited by

        @sorvani That assumes you have sufficient hardware or cloud resources to have a replica like that to try it on. A smaller company may not have that option.

        sorvaniS 1 Reply Last reply Reply Quote 2
        • sorvaniS
          sorvani Premium Member @pcj
          last edited by

          @pcj said in Website and App maintenance!:

          @sorvani That assumes you have sufficient hardware or cloud resources to have a replica like that to try it on. A smaller company may not have that option.

          It does, but those resources are not expensive to spin up test, and delete. Any modern (< 10 years) software development organization should have designed with that in mind from the beginning. Other organization should be actively updating they design to handle it.

          1 Reply Last reply Reply Quote 0
          • DawnaxisD
            Dawnaxis Member
            last edited by

            This is a very silly conversation, FYI. It’s one outage, it’s only a few hours, and it’s the only time they’ve needed to do this in years, as best as I can recall. I’m sure they have reasons for it, and I trust that those reasons are good ones. No real need to try and publicly second-guess our way through their logistics. Maybe just let it be?

            Jon MitchellJ sorvaniS 2 Replies Last reply Reply Quote 21
            • Jon MitchellJ
              Jon Mitchell Premium Member @Dawnaxis
              last edited by

              @Dawnaxis said in Website and App maintenance!:

              This is a very silly conversation, FYI. It’s one outage, it’s only a few hours, and it’s the only time they’ve needed to do this in years, as best as I can recall. I’m sure they have reasons for it, and I trust that those reasons are good ones. No real need to try and publicly second-guess our way through their logistics. Maybe just let it be?

              this. so much this.

              I read banned books

              1 Reply Last reply Reply Quote 2
              • sorvaniS
                sorvani Premium Member @Dawnaxis
                last edited by

                @Dawnaxis said in Website and App maintenance!:

                This is a very silly conversation, FYI.

                What else are we supposed to do? Be productive at work? pshaa......

                1 Reply Last reply Reply Quote 10
                • Rahul BalagganR
                  Rahul Balaggan Staff
                  last edited by

                  Hello all,

                  We do apologize for the inconvenience. This particular time was decided upon after considering multiple factors.

                  Sadly at this point we are already in the thick of it. While we can't promise that something like this will never happen again. We can say that it should not at all be a frequent event.

                  For the time being we ask for your continued patience. At the end of this there will be a better J-Novel Club experience waiting for you. Mostly under the hood stuff.

                  Thank you

                  Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                  J-Novel Club, Future Volume Release Schedule
                  Manga FAQ
                  Premium Content List

                  sorvaniS E 2 Replies Last reply Reply Quote 10
                  • sorvaniS
                    sorvani Premium Member @Rahul Balaggan
                    last edited by

                    @Rahul-Balaggan said in Website and App maintenance!:

                    Mostly under the hood stuff.

                    alt text

                    SomeOldGuyS 1 Reply Last reply Reply Quote 4
                    • SomeOldGuyS
                      SomeOldGuy Premium Member @sorvani
                      last edited by

                      @sorvani Your link takes a bit of work to make visibile

                      sorvaniS 1 Reply Last reply Reply Quote 1
                      • sorvaniS
                        sorvani Premium Member @SomeOldGuy
                        last edited by

                        @SomeOldGuy odd, it displays perfectly for me.
                        alt text

                        SomeOldGuyS 1 Reply Last reply Reply Quote 1
                        • SomeOldGuyS
                          SomeOldGuy Premium Member @sorvani
                          last edited by

                          @sorvani The issue is that it's a log-in-type site. If you're logged in, it works great. If not, not so much. After I logged in, it let me see the graphics is motion. Now, I'm not logged in, and I get a broken image.

                          jpwongJ 1 Reply Last reply Reply Quote 1
                          • jpwongJ
                            jpwong Premium Member @SomeOldGuy
                            last edited by

                            @SomeOldGuy I'm pretty confident I don't have a yarn.co account but it's playing fine for me, unless you mean you need to be logged into the forums for it to display correctly.

                            1 Reply Last reply Reply Quote 0
                            • myskarosM
                              myskaros Staff
                              last edited by

                              The image embed isn't working for me either. Suffice to say whatever site (yarn.co?) isn't great for hotlinking.

                              Whoever said nothing's impossible never tried slamming a revolving door.

                              sorvaniS 1 Reply Last reply Reply Quote 1
                              • Rahul BalagganR
                                Rahul Balaggan Staff
                                last edited by

                                Hello,

                                Our apologies for the inconvenience and appreciate your patience.

                                The maintenance time has been extended. No ETA as of right now on when it will be completed.

                                Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                J-Novel Club, Future Volume Release Schedule
                                Manga FAQ
                                Premium Content List

                                S 1 Reply Last reply Reply Quote 2
                                • sorvaniS
                                  sorvani Premium Member @myskaros
                                  last edited by

                                  @myskaros said in [Extended] Website and App maintenance!:

                                  The image embed isn't working for me either. Suffice to say whatever site (yarn.co?) isn't great for hotlinking.

                                  /shrug random gif was random

                                  @Rahul-Balaggan said in [Extended] Website and App maintenance!:

                                  Hello,

                                  Our apologies for the inconvenience and appreciate your patience.

                                  The maintenance time has been extended. No ETA as of right now on when it will be completed.

                                  Someone fall asleep in the wheel?
                                  alt text

                                  1 Reply Last reply Reply Quote 5
                                  • S
                                    strangeattractor Premium Member @Rahul Balaggan
                                    last edited by

                                    @Rahul-Balaggan

                                    Thank you for taking the time to update us on the situation.

                                    As for the software update - I think it's great that J-Novel is devoting resources to improving and maintaining the software. That's much better than not doing that. I also am glad that J-Novel Club is not a company that works people to the bone and demands overtime and weekends. Work-life balance is precious.

                                    Keep up the good work everyone!

                                    jpwongJ J 2 Replies Last reply Reply Quote 12
                                    • jpwongJ
                                      jpwong Premium Member @strangeattractor
                                      last edited by

                                      @strangeattractor I think this is essentially the last of the major overhauls that they've been working on that started way back when they redesigned the site, deployed the new reader, API endpoints and switched from credits to coins, so these upgrades have been in the works for a long time.

                                      1 Reply Last reply Reply Quote 6
                                      • GamenG
                                        Gamen Premium Member
                                        last edited by

                                        Bright side, it can't be as bad as, say, your parent company taking control of your Apple account when they acquired you, then years later forgetting to pay Apple after firing the guy responsible for it, getting your legacy apps yanked from the App Store right after you sell another customer on the system.

                                        ....Brightest idea to come out of that group was "Hey, why don't you manage your own Apple account?" ...Yeah, why don't we.

                                        One more day until vacation

                                        My talking sword has a point. And is also right.

                                        1 Reply Last reply Reply Quote 6
                                        • J
                                          jpmspeedbbm Premium Member @strangeattractor
                                          last edited by

                                          @strangeattractor said in [Extended] Website and App maintenance!:

                                          Work-life balance is precious

                                          What ? ! NOOOooo... making work life balance acceptable reduces the chances of truck kun coming for a visit to produce another Isekai!

                                          Oh wait.... maybe that's why they're really offline! Maybe their personnel got a visit from truck kun!

                                          Geezer WeasalopesG 1 Reply Last reply Reply Quote 2
                                          • Geezer WeasalopesG
                                            Geezer Weasalopes Premium Member @jpmspeedbbm
                                            last edited by

                                            @jpmspeedbbm said in [Extended] Website and App maintenance!:

                                            @strangeattractor said in [Extended] Website and App maintenance!:

                                            Work-life balance is precious

                                            What ? ! NOOOooo... making work life balance acceptable reduces the chances of truck kun coming for a visit to produce another Isekai!

                                            Oh wait.... maybe that's why they're really offline! Maybe their personnel got a visit from truck kun!

                                            That Time Our Support Was Out-Sourced to Another World

                                            All your libraries are belong to us. | Those who do not read shall not eat.
                                            Help me, Satomi-san. You're my only hope. | Fight! Yurika!
                                            Croquettes, Baguettes, and Books, oh my!

                                            M E 2 Replies Last reply Reply Quote 19
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