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    [PLEASE READ] - Issues after extended Maintenance

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    • Rahul BalagganR
      Rahul Balaggan Staff @Asitilione
      last edited by

      @Asitilione

      Please log out and back in. It will work now

      Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
      J-Novel Club, Future Volume Release Schedule
      Manga FAQ
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      • Rahul BalagganR
        Rahul Balaggan Staff
        last edited by

        Hello, if you are still experiencing issues with signing into your account, resetting your password, or general Google SSO issues please email support@J-Novel.Club.

        Support can assist you directly.

        Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
        J-Novel Club, Future Volume Release Schedule
        Manga FAQ
        Premium Content List

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        • sorvaniS
          sorvani Premium Member
          last edited by

          Yesterday I read a couple LN parts via browser on my PC. Those parts did not have their read status when I went into that app this morning. I swiped through them in the app and now they show read.

          1 Reply Last reply Reply Quote 0
          • D
            Destiny's Hand.tyo22nu Premium Member
            last edited by

            I don't know if anyone has mentioned it, but I'm unable to read anything on the app, in part it looks like a failed to load user data.

            Rahul BalagganR 1 Reply Last reply Reply Quote 1
            • Rahul BalagganR
              Rahul Balaggan Staff @Destiny's Hand.tyo22nu
              last edited by

              @Destiny-s-Hand-tyo22nu

              Please go to the account tab of the app. Then in the top right corner there is a sign out button. Please tap that button and then sign back in.

              If that does not work, please delete the app and download it again. Let’s know if the issue continues from there.

              Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
              J-Novel Club, Future Volume Release Schedule
              Manga FAQ
              Premium Content List

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              • B
                bvoss5 Premium Member
                last edited by

                Final parts of novels are no longer labelled as such. For example, part 12 of "Peddler in Another World" is just indicated as such in the overall title, with the window where a final part would be called out only filled with "Prepub Publishing". I realise this isn't necessarily the biggest priority, but it is a minor QoL thing that would be nice to see again. Will be disappointing having to find out the hard way that a particular volume's prepubs have ended.

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                • I
                  Iciely Premium Member
                  last edited by Iciely

                  New issue, unsure if it's related but when trying to read the new hell mode manga chapter here https://j-novel.club/read/hell-mode-manga-volume-5-chapter-3 I get "Error 0NaN

                  no files found in directory /data/manga/5e1dae52-eecc-4eb7-8154-006a12d882a5"

                  Another new manga chapter (the new d-genesis) seems fine, if that helps inform anything.

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                  • L
                    lily_myne Premium Member
                    last edited by

                    Will you be making an announcement when this is all fixed? It's very hard to keep track of progress when it won't save my place.

                    1 Reply Last reply Reply Quote 2
                    • S
                      SolusVenator Member @SolusVenator
                      last edited by

                      @SolusVenator
                      Recent progress now restored and working for new novel chapters only, manga progress not saved. Also reading progress older than the currently released books not there.
                      (Old issue while you are looking at why the manga progress is not working. Many manga chapters wil not show as read completely even it you press the next chapter at the bottom. Random if it shows as completely read or 80-90% read when you complete the chapter. I state again this last bit is an issue that predates the web page maintenance)

                      pcjP 1 Reply Last reply Reply Quote 0
                      • pcjP
                        pcj Premium Member @SolusVenator
                        last edited by

                        @SolusVenator it keeps coming up and people are forgetting the answers already given. But as stated just a couple messages back, this thread is long and confusing enough that it's hard to keep track of them all, so I can't fault you for it. :-)

                        My understanding is that the old bug where it got the page count wrong on manga needed a two-part fix. The first part was that the back end wasn't properly keeping track of the page count, so the front end could only guess (and usually got it wrong). This was supposedly fixed by the back end changes they just deployed this last week. But that change involved adding a field that didn't exist before to the manga records, and the front end doesn't know how to read that field. The fix to the front end is still pending (and taking a back seat to other changes that are more user-impacting like logging in and buying coins and so forth).

                        A little bit of that is guessing on my part, but most of that is based on bits and pieces of things I've seen said on the forum and on Discord by the developers. If I got any if that wrong maybe someone will step up with a correction.

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                        • S
                          Storm Goldie.iskf5fz 0 Premium Member @Marius8
                          last edited by

                          @Marius8 My previous reading log has been wiped out. I have no idea where I was on so many books. Both manga and light novels don't show any progress... I'm talking at least 20 current books I was in the middle of reading.

                          sorvaniS 1 Reply Last reply Reply Quote 2
                          • InnovanI
                            Innovan Premium Member
                            last edited by

                            Android (Samsung). Have already tried uninstalling the app and reinstalling twice.

                            If I go to the forums in a browser, my login and password work fine.

                            With the android app, my login and password work for reading content. But if I use the forum link within the app, it prompts for login/password but these never work, and using the "lost login" prompt from here never generates an email that allows changing the password.

                            Maybe the forum link within the app is pointing to a stale server instance?

                            1 Reply Last reply Reply Quote 0
                            • sorvaniS
                              sorvani Premium Member @Storm Goldie.iskf5fz 0
                              last edited by sorvani

                              @Storm-Goldie-iskf5fz-0 said in [PLEASE READ] - Issues after extended Maintenance:

                              @Marius8 My previous reading log has been wiped out. I have no idea where I was on so many books. Both manga and light novels don't show any progress... I'm talking at least 20 current books I was in the middle of reading.

                              As has been stated, there is no tracking read status on manga at all right now.

                              All LN should have history back to early September right now. New reading of a LN in a browser on the main site does not track read history. But then in the browser, there has never been a way to see it normally, but it was always tracked before. Reading a LN in the app or in Crimson’s web app track status normally for everyone else. Are you sure your app is updated?

                              EkunE A 2 Replies Last reply Reply Quote 0
                              • EkunE
                                Ekun Premium Member
                                last edited by Ekun

                                @Rahul-Balaggan said in [PLEASE READ] - Issues after extended Maintenance:

                                ePub downloads not available
                                Calendar displays inaccurate names for parts
                                Saved part reading progress is reset
                                App release view lists unavailable future parts
                                Password reset link issues
                                Google Single Sign-On is not available
                                We will work on fixing these and other issues as quickly as we can.

                                Another issue to check and fix to add to the list ...

                                Screen ON, keep screen on while reading
                                

                                As it is now NOT working, and my screen dims and turns off if i leave the hanset aside for long ...

                                App last updated: 8 Oct 2024 
                                version: 3.1.1
                                

                                Handset device; "Samsung" Galaxy Tab A7 Lite [SM-T225]
                                OS: One UI 6.1 (Android 14)
                                GPlay update: 1 August 2024

                                spoiler

                                Thanks!

                                Mangawa kikenjanai, kedo mugakowa! >_<

                                1 Reply Last reply Reply Quote 1
                                • EkunE
                                  Ekun Premium Member @sorvani
                                  last edited by Ekun

                                  @sorvani
                                  My reading "status" is ONLY PARTIALLY recovered!

                                  My NOT YET recovereted read STATUS list:

                                  1 ~ The Apothecary Diaries: Vol 12 - Part 1 (may 24) up to P 13 [recovered from part 14 to 17]

                                  2 ~ Chivalry of a failed Knight V 3 part 9 (Aug 9th) down ...

                                  3 ~ Now I'm a Demon Lord! Happily ever after with monster girls in my dungeon: Vol 10 part 8 (Aug 2th) to down

                                  4 ~ Lucia and the Luoom: Vol 2 part 9 (Jul 29th) down > to p1

                                  5 ~ Knight's & Magic Vol 4 Part 14 (Jul. 26th)

                                  6 ~ TEARMOON Empire, Vol. 13 (all read status missing)

                                  7 ~ Private Tutor of the Duke's daugther Vol 13

                                  8 ~ The Brilliant Healer's new life in the shadows V 4 Parts 1 to 7 (july 20th)

                                  9~ ASCENDANCE of a Bookworm ALL 33 Vols ?___?
                                  0__ó

                                  how its this even happened!!!!!!
                                  

                                  ...

                                  FANBOOK 4 (AoB) if I acces the book from "My library" on the App. ALL Parts are "unread"... but EXTRANGELY... if I do acces from the "Pre-pubs" (long press -Open Volume- ). ... All parts are mark as READ.

                                  In fact! Any volume I've past read, ALL of them apear now as UNREAD when acessing them from "My Library"

                                  Mangawa kikenjanai, kedo mugakowa! >_<

                                  1 Reply Last reply Reply Quote 0
                                  • E
                                    everygamer Premium Member
                                    last edited by everygamer

                                    What's the status on reading history and tracking, looks like Manga is still broken, won't even track new things I've read.

                                    This includes logging out, deleting and reinstalling the app, clearing the cache and storage. Multiple tests. Both on my Samsung tablet and phone.

                                    Kinda wish you guys just rolled back the upgrade instead of tuffing it out. Total mess

                                    E 1 Reply Last reply Reply Quote 0
                                    • E
                                      everygamer Premium Member @everygamer
                                      last edited by

                                      This post is deleted!
                                      1 Reply Last reply Reply Quote 0
                                      • jpwongJ
                                        jpwong Premium Member
                                        last edited by

                                        I noticed that the calendar isn't properly showing your follows for ebook releases though it does work properly for pre-pub parts.

                                        1 Reply Last reply Reply Quote 1
                                        • A
                                          Alifanfaron Premium Member @sorvani
                                          last edited by

                                          @sorvani you can track reading progress in the web app, you just tooltip the chapters (hold down finger on chapter header if you're using a phone/tablet).

                                          I can see my old reading progress but haven't been making any new progress. 😓

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                                          • A
                                            Altainia Member
                                            last edited by

                                            It appears that renting is not an option anymore.

                                            Rahul BalagganR G 2 Replies Last reply Reply Quote 0
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