[PLEASE READ] - Issues after extended Maintenance
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The payment method Google Pay has disappeard for me in the subscription menu, even thou it's still show in registered payment methods :(
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@Col-han I still see it there. It is on the right and in a drop down when I look under "Billing"
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@Rahul-Balaggan Yeah this is also what i can see but when i go to subscribe, it wont show, and i also cant use my already added payment method. I would share a screenshot, but i dont know how this works here..
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@Col-han my guess is you would have email support@j-novel.club since it involves your personal information
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Password Reset didnt worked for me after days. So my bought Novels are gone. RIP.
Btw, i can register with my used google mail a new account. That wouldnt solve the Problem. Thats kinda shit, ngl.
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Hi,
We are sorry you are having trouble accessing your old account. We can help. Please email support@j-novel.club with the email address (google account) associated with your main account, and we get you access.
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Not sure if this is the right thread to post this, but definitely observing a lot of latency in the forums today.
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Hello. I have a trouble. I can access a website. “Host problem”. Can I do something to fix that?
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504 error
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Same, unable to load the website. I'm getting a Gateway time-out Error code 504.
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Same, I'm having issues with the website. (504 error)
No issues with the forums or direct links to the manga chapters or novel parts. Just the main website or the series' pages I bookmarked.
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Hi, I'm experiencing the same issue as mentioned above — a 504: Gateway Timeout.
The following seem to be working:
- The app
- The forums
However, I cannot access any of the pages I had saved links to, including:
- Calendar
- Following
- Series pages
- User profiles
- Direct links to novel pages
I haven’t tested direct links to parts or manga, as I don’t have any of those saved.
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As per Purasa, forum & app are fine but everything else is timing out.
Direct link on the web via desktop firefox to several manga chapters gives a cloudflare gateway timeout error of the host (j-novel) being at fault, with my browser & closest cloudflare mirror being ok supposedly
Not sure if that helps but its a bit more info
