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    [PLEASE READ] - Issues after extended Maintenance

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    • S
      skwebb3436
      last edited by

      I lost all my books coins and membership when I reset my password but im still being charged for the membership what do I do

      spoiler
      Rahul BalagganR 1 Reply Last reply Reply Quote 0
      • Rahul BalagganR
        Rahul Balaggan Staff @skwebb3436
        last edited by

        @skwebb3436

        Hello,

        We have received your email and will respond there.


        Just wanted to drop a reminder the quickest way to get an issues address is for an email to be sent to support@J-novel.club

        This topic is mostly used to track and new and ongoing issues.

        Thank you

        Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
        J-Novel Club, Future Volume Release Schedule
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        1 Reply Last reply Reply Quote 0
        • M
          Michael Hutchings.sxn4zb0 Premium Member
          last edited by

          Heyo, there's an issue with Volume 1, Part 4 of "Full Clearing Another World under a Goddess with Zero Believers".

          When going to the part, it will allow you to rent it, then auto skip to the end screen with back/next.

          myskarosM 1 Reply Last reply Reply Quote 0
          • myskarosM
            myskaros Staff @Michael Hutchings.sxn4zb0
            last edited by

            @Michael-Hutchings-sxn4zb0 This should be fixed now! We're so sorry for the inconvenience.

            Whoever said nothing's impossible never tried slamming a revolving door.

            1 Reply Last reply Reply Quote 1
            • E
              everygamer Premium Member
              last edited by

              Any update on progress tracking with Manga. Light novels appear to be working, but no Manga I read updates / tracks progress. Reinstalling / relogging in does not resolve.

              chocolatkeyC 1 Reply Last reply Reply Quote 1
              • chocolatkeyC
                chocolatkey Staff @everygamer
                last edited by

                @everygamer If you are talking about the website, the issue should be resolved. Please let me know if you are still experiencing issues, and whether it's on the app or website

                E 1 Reply Last reply Reply Quote 0
                • E
                  everygamer Premium Member @chocolatkey
                  last edited by everygamer

                  @chocolatkey via the app on Android. Doesn't track progress on any Manga that i read. Uninstall and reinstalled app, logged out and in again. Light novels progress is tracking fine now, but Manga has been broken since the maintnenance. Also cleared app cache and cleared app storage.

                  chocolatkeyC 1 Reply Last reply Reply Quote 0
                  • chocolatkeyC
                    chocolatkey Staff @everygamer
                    last edited by

                    @everygamer I re-checked, and there is a bug with manga reading completion in the mobile app. We'll work on an update for this

                    E 1 Reply Last reply Reply Quote 0
                    • E
                      everygamer Premium Member @chocolatkey
                      last edited by

                      @chocolatkey sounds good, let me know if you want me to test anything for you.

                      1 Reply Last reply Reply Quote 0
                      • EkunE
                        Ekun Premium Member
                        last edited by Ekun

                        hello!

                        I still not getting recover the "reading status" on some of the MANGAs' titles:

                        Butareba; Vol 4 - chaps 3, 4, & 5.
                        The invincible little Lady; Vol. 5 - chaps 4, 5, & 6.
                        Now I'm a demon Lord! happily ever after with monster girls... Volume 8, Chaps; 5, 6 & 7.
                        My daugther left the nest ... Chaps 29 & 30 (volume 6)

                        Look like anything from October up to now does not have been restored!
                        I 'v read all yesterdays (sunday 3rt Nov.) but still none have keep as "read". yet
                        TT__TT

                        Mangawa kikenjanai, kedo mugakowa! >_<

                        K 1 Reply Last reply Reply Quote 0
                        • A
                          Andrew_Ligas Premium Member
                          last edited by

                          Manga only. This still happens on occasion - in the middle of the part, a page does not load on Chrome. It loads normally on the App.

                          1 Reply Last reply Reply Quote 0
                          • K
                            kjshdfkshdfuie Premium Member @kjshdfkshdfuie
                            last edited by

                            Still differs against before: The "final chapter" info is missing. I do not can read which books are now finished.
                            It is also hard in the app to find the ones with are updated because it is not possible in a way that the last updated mangas will be shown ordered (like newest on top)

                            1 Reply Last reply Reply Quote 0
                            • K
                              kjshdfkshdfuie Premium Member @Ekun
                              last edited by

                              @Ekun On different books and chapters me too. Also looks like my old read status is gone.

                              1 Reply Last reply Reply Quote 0
                              • M
                                mnordhoff Member
                                last edited by mnordhoff

                                For me, on the website, read progress is still at least partly broken.

                                if I open a series page and mouse over parts, it usually or always shows the read percentage.

                                But if I open a part, it always says "Resuming on page -1" or "Resuming on page 0" and starts at the beginning. The information is technically there but it's impossible to navigate the website in a normal, usable way.

                                I don't know if every title or part is affected, or just every one I've checked.

                                Is this expected?

                                Rahul BalagganR 1 Reply Last reply Reply Quote 0
                                • Rahul BalagganR
                                  Rahul Balaggan Staff @mnordhoff
                                  last edited by

                                  @mnordhoff
                                  Hello, we are in the process of implementing a fix for this.

                                  Could you let us know if this affects both manga and LNs or just one of them?

                                  Thank you

                                  Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                  J-Novel Club, Future Volume Release Schedule
                                  Manga FAQ
                                  Premium Content List

                                  M EkunE 2 Replies Last reply Reply Quote 0
                                  • M
                                    mnordhoff Member @Rahul Balaggan
                                    last edited by

                                    @Rahul-Balaggan Thank you! I haven't been reading manga, so I'm sorry but I don't know.

                                    1 Reply Last reply Reply Quote 1
                                    • EkunE
                                      Ekun Premium Member @Rahul Balaggan
                                      last edited by Ekun

                                      @Rahul-Balaggan

                                      hi Rahul. From my side is only manga,

                                      More strange even now.

                                      i've tried with the new chapter 20th from;
                                      "Did I seriously just get reincarnated as my gag character?!" (manga) & "The magic in this other world... Vol. 11 Chp.1"
                                      on iOS app, (iPhone 8 -iOS16.7.10) or Andorid ( Galaxy Tab A7 lite OS 'ONE UI 6.1 -Android 14 based'.
                                      and while leaving the chap half way, the app mark it as "read" (green), but onto the main list, (filtered by following series) it does right, keep the "blue bar" and the correct read progress. ??__??
                                      https://imgur.com/gallery/ios-app-error-jnc-5Pn91u0

                                      [2nd edit]
                                      Cheching it back again;
                                      ~ "Hell Mode"
                                      ~ "Now I'm a demon Lord! Happily ..." Vol 9 Chap 1
                                      ~ "... Rank S adventurer"
                                      ~ I'll never set foot..."
                                      and any chapter prior September 23th
                                      Mangas' looks like the issue is solved.

                                      ... but not yet with:
                                      ~ The invincible little girl... (Vol 5 Chaps 4, 5 or 6)
                                      ~ Butareba Vol. 4 Chps 3, 4, 5
                                      "Now I'm a demon Lord! Happily ..." Vol 8 Chaps 6 & 7 !


                                      And another thing I've noticed onto the website, if I remember well...
                                      Is that previously when in a series, if "clicking" on the left side panel info. Over "Author, Translator, etc" ... it redirected to (or opened) a page with all the other works from the same person (be this the translator, author, or illustrator) ...

                                      But not any more. Had it anything to do with the Data Base (DB-SQL?) connections or anything? Will it be back at some point?

                                      [edit], I have tried it with several browsers, Opera, Vivaldi, Firefox & Safari ... none worked any more.

                                      Mangawa kikenjanai, kedo mugakowa! >_<

                                      1 Reply Last reply Reply Quote 1
                                      • S
                                        Snigs Premium Member
                                        last edited by

                                        Just wanted to let y'all know that new manga volumes seem to track progress just fine on iOS. I see that you already know about progress not being kept track of for manga otherwise.

                                        Thanks for the work. It's so nice to finally not have to reload the app every time my internet connection drops 😅.

                                        1 Reply Last reply Reply Quote 0
                                        • V
                                          Valanduin Premium Member
                                          last edited by

                                          On Android, the manga progress for the latest part of I'll never set foot in that house again tracked properly today, but several other manga parts I have was since the updates have not been tracking. It seems inconsistent, somewhere around 2/3-3/4 of the manga parts I read don't track and the others do. I have tried paging through the parts that don't track multiple times to see if that changes things but it appears that the parts that don't work consistently fail.

                                          1 Reply Last reply Reply Quote 0
                                          • A
                                            asuna Premium Member
                                            last edited by

                                            App fails on latest Amazon tablet os upgrade

                                            1 Reply Last reply Reply Quote 0
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